AIRSOFT Technology – We are hiring! Customer Support Specialist AIRSOFT Technology, a leading B2B technology provider for FX/CFD/Crypto Brokerage announced a new open position in the Customer Care Department. We are seeking an exceptional individual to join our team in the role of Customer Support Specialist to assist our customers with technical issues when using the company’s products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. Main Responsibilities • Respond to customer queries in a timely and accurate manner, via email or chat • Identify customer needs and help customers...

Who are we CAPEX.com is a leading multi-licensed, multi-asset fintech group, on a mission to revolutionize the way people trade online by delivering investing services to everyone, anywhere. We operate across the globe through multiple own and partner offices in Europe, Asia, South Africa, the Middle East, and Latin America. Our journey began in 2016, and we've since grown to a dynamic and varied global team of 400 people based in 9+ offices worldwide, including our HQ in Bucharest. We are on an accelerated growth path. We actively encourage fast-paced career paths, with each employee having the chance to rapidly promote to management roles of coordination of new teams or offices for our companies. What’s the team like Our products are created by quick-thinking, talented individuals that "roll up their sleeves and make it happen." Suppose you like working in a fast-paced, multicultural atmosphere with friendly coworkers and a focus on high performance...

The Firm XTX Markets is a leading algorithmic trading company partnering with counterparties, exchanges and e-trading venues globally to provide liquidity in the Equity, FX, Fixed Income and Commodity markets. We provide consistent liquidity, helping market participants throughout the world obtain the best prices in the various assets classes we cover, regardless of changing market conditions. Our daily trading volumes are approx. $300bn/day. At XTX Markets technology is our business and we are a diverse organisation which attracts outstanding talent from across all industry backgrounds. We are focused on teamwork and our people collaborate on all aspects of the business, working openly and with respect for each other, our clients and the market. Our culture is non-hierarchical and one where everyone is valued. We strive for excellence in everything we do. The Role We have a junior position available in our End User Computing team, who look after all the technology used...

Job Overview As part of the Data Science/Analytics team you are going to participate in the development and implementation of systems, study the clients’ behavior and needs, and support the business with clear insights, automate current processes, and visualize results of analytics. What will you do? Analize and optimize current marketing processes Find insights and areas of improvements in data Visualize and present results Automation of reports and processes Work with multiple teams (marketing preferably) to find out needs and offer relevant solutions with significant impact Requirements Thorough understanding of data structures and algorithms; Experience in Python (pandas, numpy, matplotlib); Proficiency in SQL; Strong analitical and communication skills; Experience in practical data mining and working with large volumes of data; Experience with AWS or DataBricks is a plus; Understanding of how marketing works is...

About the Role: The Service Desk Team Lead role provides a unique opportunity to join a leading global financial technology company. The main responsibilities of the role are leading the Corporate IT Service Desk providing 1st line technical support for all departmental IT applications, business services and end-user computing, and to drive improvements to the user facing services we provide. The role is pivotal in supporting the Head of Service Delivery in achieving strategic objectives for the IT Service Management function. The ideal candidate will posses first line support experience in a fast paced company with the ability to adjust and lead a small team. As the Service Desk Team Lead is the first point of contact in the team and for the stakeholders, it is imperative that the customer service and support skills are excellent. In addition, understanding of project management principles, technical knowledge, including experience in providing 1st time fixes, the...

Job Description We are a financial services platform operating the Oval Money and ETX Capital brands. Founded in 1965, we are regulated in the UK by the Financial Conduct Authority (FCA) and in Europe by the Cyprus Securities and Exchange Commission (CySEC) and have office locations in London, UK, Limassol, Cyprus and Turin, Italy. Our platform offers clients a simplified and user-friendly experience supporting all their financial needs from investing and trading securities, OTC derivatives (CFDs), and cryptocurrencies to goals- based automated savings wallets and enabling payments through our debit cards. Description of the Key Objectives:- Implement and evolve our existing risk management framework, incorporating our save, pay and invest services offered via the Oval app. Adapt existing group risk management policies and procedures. Ensure risk management is embedded in the culture of the business and is well understood by all staff within the Italian office....

Location: Cracow, Poland Salary: Competitive Closing Date: Wednesday 30 November 2022 Role Summary This role is responsible for designing and developing the multi-dimensional data warehouse, ETL and reporting processes to support the business in its need to provide regulatory, financial, operational and analytical data. Key Responsibilities Work with data warehouse lead to update existing/implement new features to the multi-dimensional data warehouse and ETL processes ultimately expanding the functionality of the data warehouse. Developing ad-hoc/recurring reports, automated feeds, troubleshoot data issues, validate result sets and analyze data. Support warehouse databases and ETL processes in development, Pre-Prod Staging and Live environments Gather and deliver database data for use in ad-hoc data analysis Creation of standing web based reports (using SQL Server Reporting Services) and database objects to support them. Ensure continued operation of the...

We are a financial-technology startup designed to simplify the life of entrepreneurs in Europe. At Finom we are setting new standards for doing business, demonstrating how finances can and should be managed in this modern world – as easily as using your smartphone. We believe that small businesses are the foundation of the European economy. We came to bring the technologies of the future to simplify business management processes of entrepreneurs, allowing them to focus exclusively on their core businesses. We started in 2019, and in April 2020 we gained support from General Catalyst, Target Global, Cogito Capital, Avala Capital, and FJ Labs as a B2B-Challenger.We are an active international team, where everyone is ready to go beyond their limits to create a perfect product. Job description We are looking for a full time Card Disputes and Fraud Analyst to join our expanding Operations team, based in Amsterdam. You will... Work in our Operations team,...

The Financial and Marketing Analyst is responsible for providing financial and business support as part of the FP&A team in the Finance division. The candidate will report to the FP&A manager. You will partner with teams across the organization to manage forecasting and reporting with a strong focus on marketing revenue and cost. This role will help to understand the performances of the different business units and will help to implement changes and improve efficiencies within the organization. What will you be doing? Responsibilities of various performance reports for the senior management and CEO. Weekly forecasting and analysis for marketing and business performance. Control expenses in line with plans and budgets. Review Actual vs. Budget for monthly and quarterly closes. Working closely with marketing on payments and cost analysis. Review and monitor marketing payments and bonuses approvals. Responsible for the yearly budget and financial planning for the...

Content & Social Producer London, UK We’re looking for a creative, ambitious & entrepreneurial content expert to help us engage with the next generation of investors. Balancing creativity and business results, you will lead the effort that connects, installs trust, and inspires our future customers. Supported by our wider marketing team, you will be determined to reach the right customers, with the right messaging. You will drive traffic and revenue through content, across a number of channels, including social. You will be data driven, measuring the reach and impact of the content to make sure we are constantly learning what resonates and cut through. You will not be afraid of getting stuck in, writing, shooting and editing your own work & pitching campaign ideas to the wider marketing team. You will be an entrepreneur at heart, willing to try new and different ideas so our brand stands out. You will be organised, a natural project manager, able to liaise...

Admirals is expanding and looking for a new hero to join our global team. Customer Support Specialist (Latvian language) - we know you are out there! Who we are? Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a financial hub, making personal finance transparent and accessible to everyone and everywhere. We are constantly expanding and diversifying our product offerings, and we are known as the quality market leader throughout the years. Today, Admirals consists of a team of over 400 professionals located in 18 offices worldwide, making us a truly global organization. Why you should become an Admiral? Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits to...

Admirals is expanding and looking for a new hero to join our global team. Sales Manager (Czech language) - we know you are out there! Who we are? Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a financial hub, making personal finance transparent and accessible to everyone and everywhere. We are constantly expanding and diversifying our product offerings, and we are known as the quality market leader throughout the years. Today, Admirals consists of a team of over 400 professionals located in 18 offices worldwide, making us a truly global organization. Why should you become an Admiral? Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits to enhance your...

We are seeking an experienced B2B Digital Product Manager to lead the delivery of Corda Digital Assets, a digital assets SDK and application that we are building on top of Corda, our market-leading enterprise distributed ledger (blockchain) platform. At R3 we are on a mission to make it quicker and easier for participants in regulated industries to build distributed applications that enable them to interact electronically with built-in privacy, provability and trust. Embedding a digital assets capability for fixed income, equities, etc. is a key part of many of those applications, which is where Corda Digital Assets comes in. You will engage with customers and partners globally to understand their needs for a digital assets solution for regulated financial markets built on Corda, defining the strategy and approach to deliver a development accelerator SDK and application that addresses these market needs. You will lead an agile development team to deliver this Corda-based solution,...

TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 200 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world—3.5 million of them, and counting. Data team plays a critical role in shaping the way we are making decisions based on data and, to make sure we’re doing that in the best way possible, we’re now looking for a talented Data Engineer to work in our data team. Here’s what you’ll be doing as Data...

Global Kapital Group was founded in 2010 and has grown in a mere 12 years to a global financial services company, now with offices currently over 20-countries and a total workforce of over 2,000 people. The brokerage division holds several brokerage licenses across the world through its joint ventures and partnership companies. With over 300+ million total executions and a $1,2 Trillion annual transactions volume so far, GKG has become one of the best-known brokers in the world. We are looking for a Compliance Manager. Responsibilities Managing Conduct Risk in accordance with FCA regulatory obligations such as found in COBS and SYSC Active in Compliance Monitoring programs in the UK and Branches Financial Promotion Review and Management Analyse existing processes, identify gaps and suggest improvements Assist with drafting core compliance documents such as Compliance Manual, PA Dealing policy Promote a compliance culture across the business Delivering compliance...

Join the game-changers: A great opportunity to join the process excellence team focusing on driving a continuous improvement culture at IG. You will be working with operations teams across the business, to coach and mentor them to adopt a mindset of process excellence. This would involve setting up frameworks and best practices, delivering Lean and Six Sigma trainings as well as driving key continuous improvement projects in the organization. Responsibilities Include Lead company’s Continuous Improvement Program in the region. Design and deliver in-house training on CI tools and methodologies and guide employees. Offer technical expertise to company on statistics, Six Sigma methodology, tools and practices Set up standard work on best practices and update system on identified enhancements. Review company’s business processes for enhancing effectiveness and benchmark with Industry Best Practice. Facilitate continuous improvement workshops...

Have we got a job for you?! Build Your Career | Have Fun | Make a Difference If you’re the kind of person that loves to get stuff done, collaborate with colleagues all over the world and is interested in joining a fast growth global company that is trusted by the world’s top digital brands and truly cares for its customers, join us at Payoneer! Check out our values We’re looking for a Business Operations Analyst for our Payoneer Merchant Services (MRS) Team to be responsible for all payment transactions processing analytics. We are looking for a Data oriented and highly organized hands-on person, with an analytical mind and good technical and interpersonal skills. What’s the job? In this position, you will act as a Business Operations Analyst for the Payoneer Checkout product within Payoneer. As such, you will oversee creating accurate and user-friendly data models, insight, reports, and dashboards, utilize knowledge and expertise to investigate gateway acceptance...

Who are we? TradeCore is a platform-as-a-service provider that enables fintechs to build next-generation banking and investment products. By providing as-a-service access to the technology, as well as the complex infrastructure of compliance, regulation, payments, banking, and capital markets, TradeCore allows customers to take advantage of our accumulated domain expertise and focus their attention on the core essentials of their own product offering while providing and provide unique customer experiences. What is your profile? Ideally, you will be an experienced and devoted team player, an independent thinker capable of delivering high-quality code on strict deadlines and coming up with your own ideas and initiatives, all while being an integral part of a larger team that works together daily in order to deliver products and services of the highest quality. If you like data-intensive systems and complex inter-service communication patterns -join us and help us build the next...

We are currently looking for an Excel expert individual to join our Reconciliation team in Cyprus as a Reconciliation Officer and work closely with the Group Head of Reconciliation Department. Duties & Responsibilities Performing reconciliations of clients’ funds, bank accounts & payment providers on a daily basis Reconciliation of Platform equity balances and Payment method balances Resolve any discrepancies identified in an efficient and effective manner Reporting of the reconciliation findings Identifying weakness on the systems to avoid losses for the company Assist in other reconciliations and internal reporting as required Follow up and resolve tasks with other departments in the company Stay up to date with the general company’s policies and procedures Key Requirements Degree holder in Economics/ Finance/ Business/ Statistics or any other relevant field is a must Minimum 1 year of experience in a similar role in FOREX/CFDs...

How would you feel about taking an active part securing a global leader in online multi-asset trading services, currency data, corporate payments and FX services? OANDA is looking for a versatile Security Engineer to help improve their overall security by joining the growing Security Team. This is a hands-on position: responding directly to the CISO, you’ll have the opportunity to suggest, evaluate, take ownership, implement, configure and maintain numerous security solutions; investigate security incidents, perform application security review, security assessments and other activities that can help improve OANDA’s security posture. Do you know any other way to make our environment more secure? At OANDA you'll have the opportunity to put it in practice. In this position you will: Help define Security processes and standards Perform Security Assessments Drive the Vulnerability Management process Manage Endpoint Protection Respond to security incidents and perform...