120 Customer Service jobs in Forex & Fintech

EXANTE is an international investment company that provides direct market access and professional services to institutional investors, asset/wealth managers, brokerages and investment funds. Our one-stop multi-asset trading platform unlocks 400,000+ instruments including stocks & ETFs, options, bonds, futures, currencies and metals: https://exante.eu/ Headquartered in London, UK EXANTE has international representation in 10+ European and Asian locations. EXANTE is licensed by MFSA, CySEC, HK SFC and UK FCA and employs over 500 talents across the globe blending trading and technology skill sets. Now we are expanding in Latvia and searching for pioneers to set-up new Central Business Process Control Center. We are searching for Control Center specialist with high sense of responsibility and punctuality. Main Responsibilities Monitoring business critical process; Identifying issues or symptoms before they reach out to customers; Executing procedures on a scheduled basis....

Job purpose The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties. Primary Accountabilities/Responsibilities: Apply trouble shooting and problem-solving skills to guide and assist the user community on issues related to design, development and deployment of desktop hardware, and desktop applications. Performs hardware & software installs, desk moves, adds and changes as required. Collaborate with project teams by participating in project testing for desktop dependencies Work collaboratively across IT and Business teams to quickly resolve desktop issues, set up and maintain desktop configurations and fine tuning Keep desktops current with the latest patches and updates. Responsibility for resolution of incidents assigned via the Incident Management System by monitoring the...

Who we are We’re global, we’re growing and we’re going to need talent to keep up the pace. We’re making payments simpler for over 4m customers worldwide, in over 90 currencies. We’ve been around for 10 years, disrupting the market with a digital payment platform that aims to make sending money abroad as easy as sending a text message.  There’s almost 1,200  of us already hard at work and we love welcoming new people. We’ve got offices across the world, from London to Sydney and 15 locations in between - they’re open for business but right now lots of us are working from home. Want to be part of our global growth story - read on… About the Role Based in London, you'll be part of our Corporate IT team, you will be involved in the first and second line support of all end user computing technologies and tools for a team of ~2000, whilst playing your part in supporting other office service desk team members and delivering Corporate IT projects. The core focus of the role will be...

Viva Wallet is the first European payment fintech disruptor entirely cloud based over Microsoft Azure since 2010, now located in 23 EU countries. We devote ourselves to create a wonderful easier experience to businesses of all sizes, innovative acquiring and issuing services through terminals, Viva Wallet POS app and payment gateways for online stores. Furthemore, we offer business accounts with local IBAN and a business Viva Wallet Mastercard. We are looking for a Customer Service Agent which is a crucial role at Viva Wallet by being responsible for handling all customer enquiries and issues (verbally, in writing and via web chat). This is done by providing sound advice and instructions, promoting products and services, and dealing with potential complaints. As a customer facing role, the Contact Centre Agent must act as an ambassador for both the company and the Viva Wallet brand, ensuring that we always go above and beyond to meet the needs of our customer, and deliver...

EXANTE is a wealthtech company that provides centralised trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to a wide range of financial instruments including stocks, ETFs, bonds, futures, options and more from a single multi-currency account. With over 600 employees and a decade in the market, EXANTE’s presence extends across over 10 locations, including but not limited to the UK, Cyprus, Malta and Hong Kong. We're growing 70% year-on-year and hiring globally day-by-day. Learn more about the EXANTE corporate culture and company benefits: https://careers-stage.exante.eu/about/ THE ROLE We are expanding our Global Sales Force and looking for an established Senior Sales Account Manager in multiple locations across Europe and Asia. The ideal candidate is a highly motivated individual with ambitions for personal success, who enjoys working as a Hunter in a Sales...

We are a financial-technology startup designed to simplify the life of entrepreneurs in Europe. At Finom we are setting new standards for doing business, demonstrating how finances can and should be managed in this modern world – as easily as using your smartphone.We believe that small businesses are the foundation of the European economy. We came to bring the technologies of the future to simplify business management processes of entrepreneurs, allowing them to focus exclusively on their core businesses.We started in 2019, and in April 2020 we gained support from General Catalyst, Target Global, Cogito Capital, Avala Capital, and FJ Labs as a B2B-Challenger.We are an active international team, where everyone is ready to go beyond their limits to create a perfect product.visit : About Us \ \ Job description \ \ ABOUT FINOM \ The company is an international FinTech start-up registered in the Netherlands that has gained \ proper investment support by major international...

Who the hoot are Wisr?! We’re on a mission to bring people closer to financial wellness and make a real difference in the world, starting right here in Australia. The way we’re doing it is pretty cool too. Take a peek at our fair and personalised loans, our round-up app, and our free credit scoring dashboard. Now is the time to join one of Australia’s fastest growing ASX-listed fintechs. We are proudly purpose-led with a track record of consistent quarter-on-quarter growth and we’ve got big plans on our mind. People are taking notice and we were ranked #2 on the AFR Boss Best Places to Work 2022 ! We are a responsible bunch of humans who love helping each other out and share a penchant for learning, both personally and professionally. We love our customers (some would say a tad obsessed ) and we love making your day. Keen to put your smart part to work? You’ll need to be an Australian Citizen or Permanent resident based out of Sydney to apply. About The Role This is a...

O nas XTB to przede wszystkim innowacyjność i ciągły rozwój. Tworzymy największą regulowana firmę inwestycyjną i FinTech w Polsce, specjalizującą się w obrocie instrumentami finansowymi. Działamy na ponad 10 rynkach min. w Europie, Azji i Ameryce Południowej. Globalnie zatrudniamy ponad 500 osób. Stawiamy na rozwój naszych pracowników, dlatego XTB jest najlepszym miejscem, aby zdobyć doświadczenie i rozwijać nabyte umiejętności. Nasza innowacyjna działalność, produkty i technologie są doceniane przez inwestorów i rynek. Zdobyliśmy aż 5 nagród przyznawanych podczas największej branżowej konferencji 'Invest Cuffs' - Polish Forex Broker of the Year, Polish CFD Broker of the Year, Public Company of the Year, Personality of the Market (Omar Arnaout), Analyst of the Year (Przemysław Kwiecień). Opis stanowiska: nawiązywanie kontaktu telefonicznego z potencjalnymi klientami udzielanie odpowiedzi na zapytania klientów (kontakt telefoniczny, mailowy, chat) praca z systemem...

We are looking for a passionate and results-oriented individual to join our outbound Sales team in the UAE. You will be responsible for supporting acquisition of new customers in the UAE and other markets. You should be process oriented and methodical in your approach and good at follow up with the customers You should have basic knowledge of corporate documents, KYC etc. You should have extremely good interpersonal skills and build strong relationships with the clients and channel partners Partner with cross functional teams across Product, Marketing, Venture Development, Finance, Legal and Risk to cross the finish line. Be the voice of the customer and engage with Product teams to drive product localization and improvements. Be a team player, contributing towards broad company goals in a world-class team with a performance- and people-driven culture. Requirements A hungry, infectious personality: We’re looking for someone determined to win, and having the...

CUSTOMER SERVICE REPRESENTATIVE Fly Now Pay Later is disrupting the world of travel tech and is on a mission to help global travel businesses increase their sales by allowing their customers a flexible payment option at checkout. WHY YOU’LL LOVE FLY NOW PAY LATER? ·       We focus on first-class service. ·       Everybody has a voice within a world-class team. ·       Laser focus on results. ·       We choose action over perfection. ·       We remember the glass is always half full. These are the values that define who we are and which have empowered our staggering growth over the last 5+ years. Fly Now Pay Later’s team has grown exponentially over the past 12 months and is growing by the day. As a testament to the culture and company we’ve collectively built, our world-class company has been...

Location: Singapore Salary: Competitive Closing Date: Friday 03 June 2022 Position Purpose: Being part of a team based in Singapore dedicated to handling all aspects of the customer onboarding experience. Main KPI is to drive client accqusitions. Primary Accountabilities/Responsibilities: Facilitate opening of new accounts for prospective clients who have already indicated interest in our platform and provide support for existing customers Handle incoming sales inquiries and client issues via phone, email and live, interactive chats The role is centered on engaging fresh leads via outbound calls, most of your day will be spent speaking to existing clients over the phone. Your key responsibility will be to support existing customers and fresh leads with an introduction to all aspects of the trading experience-for example, funding their account, market information, trading techniques and education. Encourage and support referrals from existing clients Job...

The Company GO Markets was founded in 2006 and since then has grown to become a leading, trusted global broker. Over the last 15+ years, we have prided ourselves on a people-first operation, with a focus on developing and nurturing our team members. We believe our underlying culture built around integrity, innovation, compliance, passion, and teamwork, provides us with a competitive advantage to achieve our business vision and goals. Our drive for progress and improvement makes GO Markets a fast-paced and innovative place to work and our global operation lends itself to creating a diverse and exciting collaboration of people. We are now seeking a motivated and confident Mandarin Speaking Account Manager to join the team in Sydney CBD. Duties & Responsibilities Manage relationships with existing clients to drive satisfaction Adhere to company compliance standards Manage new leads effectively and reach set KPIs Suggest innovation and improvements to the customer...

Why Plenti? Because you should have the opportunity to make an impact on a business and in doing so, carve out the career you are passionate about. Joining Plenti is taking control of your personal growth and choosing to work with some of the best and brightest minds. It is accepting that industry change is inevitable and it's better to be the one driving it than it is to be trying to catch up. With this mindset we've come a long way in a few years… achieving things like: winning over 30 awards for positively changing how people access finance; helping over 15,000 households install solar on their roofs; increasing our lending by over 100% over the last year; and adding >50 new staff to the team over the past year. Our ambitions are huge and we've only just begun... Who are we? We come from a diverse range of backgrounds, both professionally and personally. We are always open to new ideas and believe success comes through collaboration and challenging ideas. We are...

The position reports to the Senior Client Relationship Manager but may work for more than one senior executive in the Group Family office team. The role requires the ability to manage numerous concurrent and differing projects at any given time, to work well in a team and to build and maintain client relationships whilst maintaining efficiency, quality and accuracy of work produced. It will involves close and regular interaction with clients and third parties of the Stonehage Fleming Group as well as with internal departments and business units. PRINCIPAL ELEMENTS & ACCOUNTABILITIES Build and maintain long term relationships with clients which includes all forms of contact/communication with clients and their advisers Develop and maintain relationships with internal departments/business divisions of the Group to effectively manage the clients’ affairs Support tebusiness development/marketing efforts of the Group Consult with third party professionals such as lawyers,...