Market Pay
Vilnius, Lithuania
Do you have strong French language with ambitions to join a dynamic and rapidly expanding Fintech business? Market Pay is seeking a talented individual to join our team and contribute to the success of our enterprise payment solutions. If you have experience in customer operations, customer service, KYC/KYB or other back-office functions, we want to hear from you! Your Role You will be working in our Customer Operations team located in Vilnius working very closely with our France-based colleagues. Incoming customer query handling Investigation and resolution of financial transactions issues such as double charges, claims, etc. Handling end-to-end KYC/KYB analysis Undertaking research, document checks, and financial crime risk assessment via internal and external sources Performing screening Detecting and reporting suspicious activity including the predicate offences to money laundering and terrorist financing Ensuring all documents submitted are in line with...