4 Training jobs in Forex & Fintech

About Us We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to 13 countries (so far) - and we’re just getting started.We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.Every excellent Customer Experience Team starts with an organised, professional and relevant Onboarding and Training Experience. These responsibilities are key to helping the agent team provide high quality customer service, maintain and build service skills, product knowledge and operational efficiency. Being one of Australia’s fastest growing Fintechs, Zip is looking for an energetic learning facilitator and content curator who loves to help others and has experience...

With over 2,000 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume. Your role at Exness: The Training Specialist is responsible for all types of training within the company, as well as participation in process improvements that support continuous improvement in the organisation. Training includes training new hires, existing employees, clients and vendors on company's products and services, professional customer service skills, on the job skills as well as basic forex trading. The Training specialist needs to take feedback from Quality Assurance and Knowledge Management to pioneer interventions that foster continual...

Job Description Ensure adherence to quality framework set by QT Manager based on the business types/facts by coordinating across regions and stakeholders. Implement clear overall quality strategy with scalable process, tools and systems that allow efficient monitoring of performance versus target. Access quality issues, conduct root cause analysis, recommend insights, develop improvement plans, and collaborate with QT Assistant Manager to improve center quality performance. Research and understand customer expectations and needs to drive their satisfaction by coaching employees on observed opportunities on a weekly basis. Identify and develop individualized and group training plans to address varying needs. Effectively communicate updates and developments with team members, trainers and QT leadership. Produce statistical reports and insights on quality performance. Calibrate on grey cases with stakeholders and QT leadership. Be responsible...

T his is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. Purpose of the role: We are looking for an experienced trainer who will be responsible for delivering technical and administrative training on our Online Payment platform to new and existing employees of the Customer Services organization & IT operations. It will be his/her task to assure that the quality of this training remains high and applicable. About the team You will be part of our international training department...