SumUp
Berlin, Germany
About the team: Within the Global Operations organisation, our mission is to build the best customer experience in the fintech industry by delivering an effortless journey to all our merchants. We are looking for a skilled and passionate Senior Data Analyst to join our talented Data & Insights Team. As a Senior Data Analyst at SumUp, you will be responsible for pushing forward a data-driven culture within the Operations organisation. You will be the primary point of contact for the Customer Success team, working alongside them to define and evaluate impactful retention, acquisition, and growth campaigns. Additionally, you will directly impact the definition of the merchant activation journey, allowing the business to identify weak areas in the funnel and understand Churn across different business segments. You will work with other data analysts, analytics engineers and data scientists to leverage business knowledge into impactful insights and recommendations. What...