We’re looking for a Head of Operations to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here , here , and here . Now we’re building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We’re looking for an experienced, scrappy, and mission-driven Head of Operations to lead our operations team -- the team that ensures that Fresh Card works . You will drive the priorities of the operations team and work closely with cross-functional counterparts to set them. You will be responsible for balancing financial and customer metrics while delivering Tier 2 customer support, managing CIP, mitigating fraud, providing reporting to key partners, and much more. (We hope that you help us identify the more!) You will hire and manage a best-in-class neobank operations team, and...
29/06/2020
Full time
We’re looking for a Head of Operations to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here , here , and here . Now we’re building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We’re looking for an experienced, scrappy, and mission-driven Head of Operations to lead our operations team -- the team that ensures that Fresh Card works . You will drive the priorities of the operations team and work closely with cross-functional counterparts to set them. You will be responsible for balancing financial and customer metrics while delivering Tier 2 customer support, managing CIP, mitigating fraud, providing reporting to key partners, and much more. (We hope that you help us identify the more!) You will hire and manage a best-in-class neobank operations team, and...
We’re looking for an Operations Manager to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here , here , and here . Now we’re building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We’re looking for an experienced, scrappy, and mission-driven Operations Manager to join our operations team -- the team that ensures that Fresh Card works . You’ll work on a range of key initiatives from investigating transactions that went off track to fine-tuning fraud rules. You’ll use data to identify opportunities for operational improvement and provide feedback to the product team around fixes and new features. Success for this role means building a set of processes and policies for additional team members to follow in your footsteps as our user base grows. Propel is a...
29/06/2020
Full time
We’re looking for an Operations Manager to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here , here , and here . Now we’re building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We’re looking for an experienced, scrappy, and mission-driven Operations Manager to join our operations team -- the team that ensures that Fresh Card works . You’ll work on a range of key initiatives from investigating transactions that went off track to fine-tuning fraud rules. You’ll use data to identify opportunities for operational improvement and provide feedback to the product team around fixes and new features. Success for this role means building a set of processes and policies for additional team members to follow in your footsteps as our user base grows. Propel is a...
We're looking for a Compliance Associate to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here, here, and here. Now we're building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We're looking for an experienced, scrappy, and mission-driven Compliance Associate as our first compliance hire. As our first hire, you'll be responsible for understanding our regulatory requirements at a high level -- and fulfilling them with day-to-day reviews, reporting, and processes. You will ensure that our products, marketing communications, and internal practices adhere to regulations. You will also help us structure ways to build new features that minimize risk and follow best practice thereby ensuring that we're building the best product for our users. You will spend a...
27/06/2020
Full time
We're looking for a Compliance Associate to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here, here, and here. Now we're building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We're looking for an experienced, scrappy, and mission-driven Compliance Associate as our first compliance hire. As our first hire, you'll be responsible for understanding our regulatory requirements at a high level -- and fulfilling them with day-to-day reviews, reporting, and processes. You will ensure that our products, marketing communications, and internal practices adhere to regulations. You will also help us structure ways to build new features that minimize risk and follow best practice thereby ensuring that we're building the best product for our users. You will spend a...
We're looking for a Head of Operations to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here, here, and here. Now we're building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We're looking for an experienced, scrappy, and mission-driven Head of Operations to lead our operations team -- the team that ensures that Fresh Card works . You will drive the priorities of the operations team and work closely with cross-functional counterparts to set them. You will be responsible for balancing financial and customer metrics while delivering Tier 2 customer support, managing CIP, mitigating fraud, providing reporting to key partners, and much more. (We hope that you help us identify the more!) You will hire and manage a best-in-class neobank operations team, and you...
27/06/2020
Full time
We're looking for a Head of Operations to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here, here, and here. Now we're building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We're looking for an experienced, scrappy, and mission-driven Head of Operations to lead our operations team -- the team that ensures that Fresh Card works . You will drive the priorities of the operations team and work closely with cross-functional counterparts to set them. You will be responsible for balancing financial and customer metrics while delivering Tier 2 customer support, managing CIP, mitigating fraud, providing reporting to key partners, and much more. (We hope that you help us identify the more!) You will hire and manage a best-in-class neobank operations team, and you...
We're looking for an Operations Manager to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here, here, and here. Now we're building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We're looking for an experienced, scrappy, and mission-driven Operations Manager to join our operations team -- the team that ensures that Fresh Card works . You'll work on a range of key initiatives from investigating transactions that went off track to fine-tuning fraud rules. You'll use data to identify opportunities for operational improvement and provide feedback to the product team around fixes and new features. Success for this role means building a set of processes and policies for additional team members to follow in your footsteps as our user base grows. Propel is a...
27/06/2020
Full time
We're looking for an Operations Manager to build a new financial product at Propel. Over 3 million people use our first product, Fresh EBT, to manage government benefits on their EBT card, save money, and earn income. Read more about the impact of Fresh EBT here, here, and here. Now we're building Fresh Card, a new financial product that will offer the best banking option for low-income Americans. We're looking for an experienced, scrappy, and mission-driven Operations Manager to join our operations team -- the team that ensures that Fresh Card works . You'll work on a range of key initiatives from investigating transactions that went off track to fine-tuning fraud rules. You'll use data to identify opportunities for operational improvement and provide feedback to the product team around fixes and new features. Success for this role means building a set of processes and policies for additional team members to follow in your footsteps as our user base grows. Propel is a...
Fidelity Payment Services is looking to hire an experienced full-time Marketing Assistant to be available as a resource for the Marketing Department to support and execute marketing projects and contribute to the overall success of the Marketing Department. The ideal candidate has strong project management skills and attention to detail with the ability to successfully manage multiple tasks at the same time. The right fit should have excellent verbal and written communication skills, possess highly effective interpersonal skills and is proactive with a ‘can-do’ attitude. Duties And Responsibilities Serve as the primary point of contact for Marketing-related inquiries, including phone, email, as well as internal correspondence. Act as the liaison between sales agents and internal marketing department. Collaborate across teams and departments to help organize, execute and track the tactical and strategic plans and activities implemented by the marketing team. Assisting with...
19/06/2020
Full time
Fidelity Payment Services is looking to hire an experienced full-time Marketing Assistant to be available as a resource for the Marketing Department to support and execute marketing projects and contribute to the overall success of the Marketing Department. The ideal candidate has strong project management skills and attention to detail with the ability to successfully manage multiple tasks at the same time. The right fit should have excellent verbal and written communication skills, possess highly effective interpersonal skills and is proactive with a ‘can-do’ attitude. Duties And Responsibilities Serve as the primary point of contact for Marketing-related inquiries, including phone, email, as well as internal correspondence. Act as the liaison between sales agents and internal marketing department. Collaborate across teams and departments to help organize, execute and track the tactical and strategic plans and activities implemented by the marketing team. Assisting with...
Fidelity Payment Services is looking to hire an experienced full-time Marketing Coordinator to be available as a resource for the Marketing Department to support and execute marketing projects and contribute to the overall success of the Marketing Department. The ideal candidate has strong project management skills and attention to detail with the ability to successfully manage multiple tasks at the same time. The right fit should have excellent verbal and written communication skills, possess highly effective interpersonal skills and is proactive with a ‘can-do’ attitude. Duties And Responsibilities Serve as the primary point of contact for Marketing-related inquiries, including phone, email, as well as internal correspondence. Act as the liaison between sales agents and internal marketing department. Collaborate across teams and departments to help organize, execute and track the tactical and strategic plans and activities implemented by the marketing team. Assisting...
19/06/2020
Full time
Fidelity Payment Services is looking to hire an experienced full-time Marketing Coordinator to be available as a resource for the Marketing Department to support and execute marketing projects and contribute to the overall success of the Marketing Department. The ideal candidate has strong project management skills and attention to detail with the ability to successfully manage multiple tasks at the same time. The right fit should have excellent verbal and written communication skills, possess highly effective interpersonal skills and is proactive with a ‘can-do’ attitude. Duties And Responsibilities Serve as the primary point of contact for Marketing-related inquiries, including phone, email, as well as internal correspondence. Act as the liaison between sales agents and internal marketing department. Collaborate across teams and departments to help organize, execute and track the tactical and strategic plans and activities implemented by the marketing team. Assisting...
