2 Forex & Fintech jobs found

Job Title: Group Customer Onboarding Manager Location: London/Cardiff/remote What we are looking for: Sonovate has exciting and aggressive expansion plans over the next few years. We plan to execute against these by winning new customers of various sizes, as well as growing our existing customer base with the delivery of new products. The onboarding function within Sonovate is where the value of our market-leading products is defined for all our customers. The main purpose of the team is to ensure customers transitioning to a new product or engaging with our funding for the first time, learn how Sonovate is going to transform their organisation, and demonstrate positive financial outcomes quickly. This is a brand new role in a growing function that will be solely responsible for taking the customer from acquisition through to full product adoption, and eventually advocacy for Sonovate. Onboarding is the most crucial part of our customer journey as it’s the first...

Job Title: Customer Success Manager Location: Cardiff/London/Remote What we are looking for: We are looking for a Customer Success Manager to be part of our Customer Success team sitting within the wider Operations function. You will be a key member of our talented, ambitious and commercial team; responsible for retaining and expanding customers proactively across all of Sonovate’s product offerings. Whilst our technology is undergoing a market-shattering evolution, you will be delivering various tactical management and work requirements that are needed to make our customer’s a success, as well as mitigating risk, balancing service and operational delivery, and ultimately driving a return for Sonovate. In this dynamic role, you will be supporting Sonovate’s ambition to grow globally. Key Responsibilities: Be the primary point of contact between Sonovate and a portfolio of customers of high value and varying complexity by working with all other relevant team members...