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2 Forex & Fintech jobs found

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Finastra
01/08/2022
Full time
Functional QA Engineer
Finastra Gdynia, Pomorskie, Poland
Responsibilities What will you contribute? Reporting to the QA Manager, the QA Engineer creates and executes product test plans to ensure software products meet design specifications and product quality standards. Assists Development team with process improvements to improve product quality. Responsibilities & Deliverables Your deliverables as a QA Engineer will include, but are not limited to, the following: Create test cases from product specifications. Executes test plans and test cases and compiles results. Assist in the review of software development processes to improve product quality. Tracks defects from detection to resolution and works with developers to reproduce and resolve defects. Communicates with stakeholders on product issues. Acquires and maintains knowledge of existing products, operations or systems. Reviews product documentation to ensure completeness and accuracy. Provides support to stakeholders prior to GA release of software. Create...
Finastra
01/08/2022
Full time
Technical Support Engineer
Finastra Gdynia, Pomorskie, Poland
Job Description Reporting to the Director of Customer Support for BaaS and Platform, the Technical Support Engineer will have proven experience in supporting, key interface between Finastra product support teams, FinTech’s and customers. The individual will be key in contributing to the overall delivery of support and services to ensure a world class customer experience in Banking as a Service and Platform Support. The candidate will become a subject matter expert on Fusion Fabric.Cloud, work with customers and colleagues to diagnose and troubleshoot technical and operational issues. The individual will actively manage and resolve level 1, 2 and some 3 cases and be responsible for driving the resolution of Product bugs with Engineering or platform stabilizing with Cloud Operations teams. As the voice of the customer, you will work with internal teams to identify and contribute to solutions that will improve Customers user experience. You will be responsible for driving...
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