IG Group
Johannesburg, South Africa
The CRM team's vision is to operate a world class centre of excellence that supports the business in crafting CRM programmes that deliver engaging, personalised client experiences across multichannel touchpoints during the client lifecycle. To support this, we are looking to appoint a CRM Executive to join a team who are responsible for IG Group's marketing and service communications globally. You will support the development and delivery of our CRM communications, and will work closely with our product, content and regional teams to ensure that we deploy best in class CRM for our next generation investing app. You will drive continuous optimisation of our campaigns and journeys that drive acquisition, retention and conversion. The role will also work closely with CRM Strategy, Analytics and Technology teams to effectively utilise the variety of communication channels and technology available at IG to build and manage best in class CRM programmes. What You’ll Do...