21 Forex & Fintech jobs in Kuala Lumpur

Exness is looking for a Key Account Manager to build a profitable portfolio of Exness retail business by acquiring new, grow and retain existing Partners. The goal of the Key Account Manager is to increase the number of Exness Partners, increase their lifetime with us and increase the value to Exness. Job Responsibilities: Be the primary point of contact between the respective partners and Exness. Develop a deep understanding of their respective markets, competitive analysis and partner business activities. Formulate market development strategies for growth. Build a pipeline of new potential partners. Ensure compliance and adherence to Exness business, regulatory and brand guidelines. Manage existing partner relationships and coordinate issue resolution. Participate in related industry and partner events. Key Requirements: Associate degree required, Bachelor degree preferred. Minimum 5 years of experience in B2B Key Account Sales. Excellent communication skills...

Exness is looking for a dedicated, highly experienced, commercially drive Country Director to lead the market development strategies in the Japan region. In this business-critical position, you are accountable for the overall market development strategies and also manage a team of account managers.   Responsibilities Ownership of the whole commercial and growth of the respective country.  Formulate and lead market development strategies for growth;  Manage a team of key account managers builds a pipeline of new potential partners and premier accounts; functionally manage and coordinate with cross-functional departments; Support teams for cohesive country management;  Develop a deep understanding of their respective markets, competitive analysis, and partner business activities; be accountable for the delivery of trading volume for the respective country;  Ensure compliance and adherence of the business, regulatory, and brand guidelines; ...

• Respond to customer email, and phone queries and requests in a courteous and timely manner • Respond pertaining to opening new accounts and other general inquiries; • Accomplish set performance targets with respect to resolution of issues, and handling tickets; • Follow up on client service issues to provide after-sales quality service to all clients; • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution; • Coordination with other departments; • Work towards building and maintaining a positive relationship with clients by providing a high- quality customer service. Not what you are looking for? Try these related job searches Forex Customer Service Representative jobs in Kuala Lumpur Customer Service Representative jobs in Malaysia Zenfinex jobs in Kuala Lumpur Forex Business Development jobs in Kuala Lumpur Forex Customer Service jobs in Kuala Lumpur Forex Customer Growth jobs...

About Railsbank Railsbank is the leading global Banking-as-a-Service (BaaS) platform and gives customers access to global financial services with five lines of code.   In November 2020, the company announced it had raised USD 37 million in growth funding to continue its momentum, including an investment from the payments giant VISA. Railsbank also acquired Wirecard in the UK. The Railsbank platform is an enabler for customers such as fintechs, prominent brands and traditional financial services firms to launch any financial services use-case they can think of, using Railsbank’s super simple set of APIs, financial operations capabilities, regulatory licenses and partner network.    An example of the power of the Railsbank platform is that in the space of three working days, customers can build fully functional prototypes of digital banking apps that create real bank accounts, spend money with a real debit card (with the customer’s branding) and can...

About Us MoneyLion is America’s most powerful and rewarding financial membership, empowering people to take control of their finances to achieve their overall life goals. Since its launch in 2013, MoneyLion has amassed more than 4 million members and has earned its customers trust with new banking and investments capabilities that offer a one-of-a-kind rewards program, no-fee checking account, overdraft protection, and loans funded in 15 seconds or less. From a single application platform, users can get a holistic snapshot of their entire financial lives while having access to personalized and contextualized tips and tools to improve their credit and achieve everyday savings. By rewarding financial responsibility, providing top-notch customer assistance and offering insightful financial education tips, we aim to positively impact our customers and enable them to better their financial health. MoneyLion team members are passionate about making a difference in people’s lives....

TrueMoney is a leading international Fintech brand and is part of Ascend Money, a digital financial services venture of The Charoen Pokphand Group (CP Group) and Ant Financial (Alibaba), two of the largest companies in Asia. We are now one of the largest financial life platforms in Southeast Asia, growing from just 1 market to 6 markets in a span of 2 years. We currently have significant operations in Thailand, Cambodia, Myanmar, Indonesia, Vietnam, and the Philippines. We are looking for a top-caliber leader who shares our enthusiasm and vision, as well as brings its business to the next level. Particularly, he/she will be responsible for: Setting a vision and strategy for True Money in Malaysia. Relentlessly driving operational excellence in all aspects of the business, including sales, marketing, and business development – in short, the entire P/L responsibility. Innovating in ways relevant specifics, e.g. product innovation, or marketing innovation. Scaling and...

About the business and the role Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider serving the financial services industry, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. Do you thrive in a dynamic, committed, and professional environment and would you like to be a part of a team that positively effects change? Are you up for a challenge of driving client experience forward? You can “Find Your Forward" as part of our team at Fiserv, a FORTUNE™ 500 member and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, you will join the industry leader in financial services technology. With more than 44,000 associates around the world, we’re pushing the boundaries of what’s possible in financial services with deep expertise and a dedication to innovation. It is an excellent time to join Fiserv and take on a rewarding and meaningful...

Language requirements: Mandarin (compulsory) & English Portfolio: China & Chinese clientele portfolio Job Responsibilities: - Establish, develop and maintain business relationships with current and prospective customers to generate new business for Exness’ products/services - Developing a professional and trusting relationship with an active portfolio of clients and introducing brokers keeping them up-to-date with Exness’ developments to ensure they receive the highest level of service. - Makes telephone calls and other appropriate communications to present to both existing and prospective customers using professional selling methods. - Address customer’s concerns or queries in a timely and professional manner turning customer interactions into sales opportunities. Job Requirements: - Minimum 2 years of experience in Account Management (B2B / B2C background) - Strong communication in Mandarin and English language. - Bachelor Degree in Marketing / Finance or other other relevant...

About the Team: Our Operational Excellence team leads the strategic growth and quality of our customer service contact centers, internal processes, and business systems. This is a great opportunity to bring your extensive hands-on implementation experience to a fast-paced and dynamic business environment. About the Opportunity: We are looking for a seasoned contact center technologist to execute strategic implementations of our next-generation telephony, workforce management, and helpdesk tools. This position will communicate directly with CS site leadership as well as the Operational Excellence program management organization. Reporting to the Customer Service Tools & Technology Manager, this role will also work closely with colleagues in their home office in Kuala Lumpur, CS sites in China and Malta, and the Okcoin team primarily based out of San Francisco. At their core, the ideal candidate will be guided by the Effortless Experience strategy, be extremely...

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing Marketing Manager to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology. We are looking for a passionate individual to lead our Marketing team and to oversee our marketing function in Malaysia. If you have strong experience in the area of point of sale/payment systems, digital marketing, campaign management, and inbound lead generation, this role might be for you. In short, you’ll be driving Qashier’s success in the following ways: Develop and manage the marketing function for our business in Malaysia.  You’ll take the lead on developing the marketing strategy in line with the company’s objectives. You’ll be responsible for developing acquisition strategies, identifying new customers,...

THE ROLE As a Campaign Specialist, you are responsible for delivering campaign specific results that leads to the growth of commercial performance. This includes the management of business accounts and client facing, campaign management, analytics, proposal, budgeting, promo mechanics and calendar planning, stakeholder management (internal and external), campaign monitoring and reporting, campaign optimisation and suggestions. The role also requires you to collaborate with internal team, regional team, external agencies, product marketing, branding and content team. You will need to be an independent decision maker who understands campaign performance and metrics, including the timing and execution of campaigns before, during and after launch date, manage stakeholder’s expectation and reprioritising of campaigns depending on the on-going business needs. Be consistent to take initiative to understand the industry dynamics and new developments that enhance brand competitiveness...

Exness is looking for HRBP to be part of the People Care Department. The ideal HRBP is expected to have experience in all facets of Human Resources Management, able to provide HR advice and support to the stakeholders, and to work closely with the Head of HR to identify the critical business/organizational needs, challenges, and people trends. Responsibilities Research and analyze employee trends to understand ways to increase employee engagement and retention Maintain in-depth knowledge of legal standards and reduce risks related to the daily management of employees Assist management in conflict resolution Set standards for ethics, values, and culture of the company Be the voice of the employees to HR and the face of HR to the employees, ensuring successful HR programs, initiatives and processes Anticipate, address & resolves HR issues impacting the business and provide insights, recommendations, and solutions when needed. Manage disciplinary issues, and any other...

We are Pulse iD We are a fintech start-up that scales rapidly in the Asia Pacific region, currently operating out of Singapore (HQ), Malaysia, Hong Kong, Australia, and Philippines. We look into helping our clients to solve the user engagement problem with our innovative solution – Catalyst. Catalyst is an end-to-end intelligent platform that looks into automating rewards sourcing, distribution, and redemption. We partner with financial institutions to understand consumer spend behaviour while merchants use these insights to run targeted promotions across bank and e-wallet channels. Catalyst also features geolocation services that trigger customer alerts of nearby offers to engage consumers in a real-time manner. Our Product Manager Role We are currently seeking a passionate, resourceful, and user-centric Product Manager to take our proposition to the next level. Your mission will be working closely with our dedicated teams on the ground to understand the needs of our key...

About the role We’re looking for an experienced software engineer who is passionate in building software. You will work on design, implementation, testing, and deployment of Microservices and RESTful APIs that empower consumer financial products across desktop and mobile. Join our multicultural team of visionaries and industry rebels in disrupting the traditional finance industry! What you’ll do Developing innovative features in the Fintech industry. Participating in architecting and implementing event-driven architecture. Working with industry standards of CI/CD best practices at enterprise level. Requirements: Experienced in Java, or any other OOP languages such as C#.NET, Javascript, or PHP. Experienced in any relational databases such as MySQL, PostgreSQL, or MSSQL. Experienced non-relational databases such as MongoDB, DocumentDB, or CosmosDB. Experienced in web APIs of reasonable complexity. Familiar with distributed systems such as Publisher Subscriber,...

About the Role Are you someone with a technical background or orientation who strives to deliver true customer value by bridging the gap between business and implementation teams? Do you thrive in an autonomous cross-functional team that fosters innovation and creativity? We are looking for an experienced business analyst who excels in translating business needs and requirements into functional requirements to join our On-Premises tribe at SWIFT. Our tribe is focused on developing enterprise applications that enable businesses across the globe to connect to financial networks. Based in Kuala Lumpur, you will be working as a member of a dynamic team that is responsible for end-to-end delivery. As a driving force of technological change, our On-Premises tribe will offer you a unique opportunity to expand your reach in terms of knowledge and network, and to build your expertise through SWIFT’s global platform. What to expect: You will define, analyse, validate, document and...

Who we are  TrueMoney is a leading international Fintech brand and is part of Ascend Money, a digital financial services venture of The Charoen Pokphand Group (CP Group) and Ant Financial (Alibaba), two of the largest companies in Asia. We are now one of the largest financial life platforms in Southeast Asia, growing from just 1 market to 6 markets in a span of 2 years. We currently have significant operations in Thailand, Cambodia, Myanmar, Indonesia, Vietnam, and the Philippines. Job Purpose This is an individual contributor role based in Malaysia and the individual will be the Legal and Regulatory Compliance lead for our True Money business. This role will entail advising the business and seeing through our license application with the BNM as well as our planned business launch while overseeing our Risk & Fraud function. A candidate with the right background and experience can potentially be elevated to lead the Compliance team for TrueMoney in Malaysia. ...

What you will do: Responsible for the day-to-day HR operations duties in Malaysia, including Recruitment, Payroll, C&B, Employee Engagement & Relations Policies & Procedures, and Staff Performance Management & Development Build and maintain a strong Employer Brand Explore, integrate, and maintain internal and external resources and ensure effective cross-department communications Keep track of initiatives, administrative duties, and record-keeping, including but not limited to issuing offers letter/transfer letters, preparing employee welcome packs, maintaining P-file, conducting onboarding & induction and etc Analyze monthly department budgeting and accounting reports to maintain expenditure controls Support ad hoc projects and initiatives What we look for in you: University degree holder, preferably in Human Resources Management or Business Administration Minimum 7 years experience in Human Resources in a Business Partner or Generalist...

Job Description The is a key essential role in the company and is accountable for all software engineering in the company. This includes hands on development on frontend and backend as well as mobile app development across platforms (Hybrid), cloud server management and security modules The Technology Manager is also required to work closely with the Operations and Compliance team to identify areas or processes that may be automated or to improve the current manual operational processes by implementing the existing MoneyMatch system This dynamic role in a leading FinTech start-up will also involve working with the team in any related administrative and general requirements of the business as and when required (we're a fast scaling start-up so everyone chips in!!) Full Stack Developer Responsibilities Developing front end and backend architecture. Designing user interactions on web pages. Developing back end website applications. Creating servers and databases for...

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing Sales Executive/Manager to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology. We are looking for passionate individuals that can spearhead the growth of the company through the generation of new leads and acquiring of new merchants. If you have knowledge and/or keen interest in the area of point of sale, payment systems and B2B sales, this role might be for you. In short, you’ll be driving Qashier’s success in the following ways: Generating new leads and sales opportunities  through cold calls and emails, direct sales, referrals – main goal here is to be creative (and daring) in your approach! Recommending the best solution to merchants and closing deals : You’ll act as a trusted adviser with...

About EMQ EMQ is a fintech start-up operating a global financial settlement network that seamlessly integrates ecosystem participants. Thereby providing a faster, cheaper and more transparent financial settlement solution for individuals and businesses across the world. Our flexible network infrastructure directly integrates to end-points, providing last-mile distribution. We enable effective settlement, and cross-border movement of capital, across multiple industry verticals for a broad range of services. Meanwhile, adhering to complex regulations, and compliance standards in different markets. Globally, EMQ’s network spans across more than 80 countries with 8 offices in Taiwan, China, Hong Kong, Malaysia, Indonesia, UAE, Singapore, and London with expansion underway across key business markets in Asia Pacific, North America, Europe, Middle East, and Africa. We have an acute understanding of risks related to cross-border payments settlement and always maintain...