INFINOX Global
Lisbon, Portugal
Who are INFINOX and IX Social? INFINOX is a major provider of online foreign exchange (Forex) trading services, offering margin FX and commodities trading to individuals and institutional clients worldwide. The Global Headquarters are based in Bank, London. IX Social is the copy trading app of INFINOX. Responsibility: INFINOX is looking for motivated, analytical and methodical individuals to be part of its IX Social team. The ideal candidate will be friendly, enjoy helping clients, and comfortable with new and changing technologies. As a Client Services Representative, you should be able to identify and resolve client queries and complaints in a professional and timely manner, own excellent communication skills, provide guidance and support to team members when required, and fulfil the departmental targets. Role: ● Providing professional support to clients and partners; ● Monitoring and handling client queries in Support inbox; ● Assisting with chat function and phone...
