12 Forex & Fintech jobs in Manila

WHO WE ARE? TrueMoney is a leading international Fintech brand and is part of Ascend Money, a digital financial services venture of the Charoen Pokphand Group (CP Group) and Ant Financial (Alibaba), two of the largest companies in Asia. We are now one of the largest financial life platforms in Southeast Asia, growing from 1 market to 6 markets in a span of 2 years. We currently have significant operations in Thailand, Cambodia, Myanmar, Indonesia, Vietnam, and the Philippines. JOB PURPOSE We are looking for candidates who must have significant knowledge of Information Risk Management (IRM) methods and techniques, Cybercrime developments and Business Continuity Management. DUTIES AND RESPONSIBILITIES Information Technology Risk Management: Provide effective a second line of defense on oversight of Technology related risk involving in assessing, in depth, the risks in IT Infrastructure, Cloud strategy, Data Management, IT Outsourcing, IT Operations, and Big Data....

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,200 employees across 8 offices who are growing their careers while having a positive impact on people globally. About The Role If you thrive in a dynamic & collaborative workplace Remitly will provide an environment where you will be challenged and inspired every day. The Customer Success Workforce Manager – CS Operations will report directly to the Global Workforce Leader of Customer Success. Your task will be to ensure best...

The Pepperstone story started in 2010. Our team describe us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their career in finance in a vibrant and fast-paced environment. We thrive on progress – for our traders and for ourselves. We possess a unique organizational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers. The Role We are looking for an experienced Frontend developer to join our fast growing team. You will be working collaboratively with a dedicated team of business analysts, product managers and other engineers to assess and deliver solutions. Your days will...

Paysend is a UK-based FinTech company that has over 7 million customers and is on a mission to change the way that people and businesses globally manage their money. Our growth has been fast and exciting. We were the first FinTech company to introduce global card-to-card transfers, connecting 12 billion cards issued by the international payment systems Mastercard, Visa, China Union Pay and local cards schemes, and we have strategic partnerships with many of the world's top payment companies. Born in April 2017, we now serve customers in over 150 countries and have over 200 employees, having more than doubled in size since March 2020. In May 2021, we secured US$125 million in a Series B funding round which valued the company at US$700+ million. Since then we've expanded into Asia-Pacific with the opening of our Singapore headquarters, we've opened our Americas and LatAm headquarters in Miami, and recently launched our new European Technology Centre in Belgrade, Serbia....

Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia and the Philippines. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike. Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across in SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator. The Role The Account...

Summary As a B2B Associate supporting Remitly's operations in the Philippines, you will act as a liaison between Remilty and B2B CS teams and their customers responsible in resolving customer inquiries within contractual SLA and provide insights on how we can improve our products and services. You must excel as a self-starter and work well with cross-functional teams including but not limited to DEX, engineering, product team and account management. This position is based in Mandaluyong City, Philippines. Primary Duties And Responsibilities Helps analyze and provide solutions to ongoing partner and/or system errors Serves as the point of contact for B2B client’s CS and/or customers related to processing errors, engineering concerns and reconciliation inquiries Contributes ideas and strategies to reduce partner processing errors and system errors to provide Best in class customer service experience Ensures the end-to-end resolution of escalated cases Handles...

ABOUT ONECONNECT OneConnect is a fast-growing financial technology company, focusing on providing cloud computing and other technology services to small- and medium-sized financial institutions. OneConnect has developed world-class technology innovations in areas, such as Smart Lending platform, Core banking, facial recognition, voiceprint, micro-expression recognition, and blockchain. To date, OneConnect has served over 400 banks and over 2000 non-bank financial institutions and completed round A financing with post-investment valuation of 7.5 billion dollars in early 2018. At OneConnect we've worked hard to create a culture that will challenge, excite, and support your professional development. With frequent team events, extensive mentoring and training, and collaboration opportunities you'll instantly become part of the well-respected sourced family. Providing a strong work/life balance is one of our core values and we are committed to creating an inclusive workplace with...

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. The Customer Success Team is responsible for building lifetime customers by enabling value realization through optimized adoption of Feedzai products and services. We collaborate with our clients through each phase of the customer journey to ensure we...

The Customer Service Officer will deliver transactional services that provide timely, accurate, efficient information and assistance to clients, ensuring high levels of customer service delivery and the provision of a quality customer experience. Key Accountabilities Handle emails and live chats on all customer enquiries in a proactive and positive manner. Create a positive relationship in all customer interactions, maintaining a professional and friendly manner and ensuring customer satisfaction as a priority. Resolve and record customer complaints and escalate any unresolved issues. Ensuring that tickets are replied to within the Service Level Agreement and all queries are correctly referred to the corresponding team. Actively participate in business improvement programs involving changes to processes and functions. Ensure compliance with privacy requirements and legislative obligations ensuring confidentiality, privacy and integrity of information is not compromised....

The Philippines Country Manager will report directly to the Chairman of the group and oversee all operations and business development initiatives, including setting, planning, developing, and executing. He/she will aim to position the brand clearly and consistently with vision of the group. Set and execute strategies and tactics to increase awareness, uniqueness, relevance and motivate our target audience. Job Responsibilities: Build MultiBank Group's business in the Philippines , manage the local office and follow regulatory approvals for all processes, perform administrative and development functions to start up and manage the business, and evaluate and improve operations and financial performance between diverse branches. Formulate a detailed annual business operating plan and deliver monthly, quarterly, and annual targets for revenues and profits by producing business performance reports, organizing and managing the local sales team, and representing MultiBank Group...

ABOUT ONECONNECT OneConnect is a fast-growing financial technology company, focusing on providing cloud computing and other technology services to small- and medium-sized financial institutions. OneConnect has developed world-class technology innovations in areas, such as Smart Lending platform, Core banking, facial recognition, voiceprint, micro-expression recognition, and blockchain. To date, OneConnect has served over 400 banks and over 2000 non-bank financial institutions and completed round A financing with post-investment valuation of 7.5 billion dollars in early 2018. At OneConnect we've worked hard to create a culture that will challenge, excite, and support your professional development. With frequent team events, extensive mentoring and training, and collaboration opportunities you'll instantly become part of the well-respected sourced family. Providing a strong work/life balance is one of our core values and we are committed to creating an inclusive workplace with...

About The Role If you thrive in a dynamic & collaborative workplace Remitly will provide an environment where you will be challenged and inspired every day. The Customer Success Workforce Manager – CS Operations will report directly to the Global Workforce Leader of Customer Success. Your task will be to ensure best in class experience to all customers. What You'll Do Responsible for managing the customer success workforce & delivering optimal service for our customers at all times. Work closely with both internal and partner workforce teams to ensure we always have the right number of resources and raise appropriate alarms (If required). Also a close partnership with Vendor Manager to ensure any risk is well taken at the partner sites. Validate monthly outsourced invoicing & ensure partner invoices are raised before 5th business day of following month. Also work closely with finance / budget forecasting teams to ensure +/- 3% variation between...