Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered. Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money for people around the world. Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world? Responsibilities Ensuring customer service are delivered to our customers all the time and via every communication channel. Respond to customer enquiries via several channels (Chat and Email), provide information regarding products/services and other related enquiries. To provide service excellence so as to develop and maintain customer loyalty. Assist supervisor to work on project, handle any other ad hoc tasks assigned by...
10/11/2020
Full time
Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered. Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money for people around the world. Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world? Responsibilities Ensuring customer service are delivered to our customers all the time and via every communication channel. Respond to customer enquiries via several channels (Chat and Email), provide information regarding products/services and other related enquiries. To provide service excellence so as to develop and maintain customer loyalty. Assist supervisor to work on project, handle any other ad hoc tasks assigned by...
Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered. Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money for people around the world. Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world? Responsibilities Responsible for daily management of customer service specialists (Malayan speaking team). Guide customer service specialists through field work, avoid customer. Complaints caused by customer service specialist faults. Responsible for training, motivation, promotion, communication and other management and emergency public relations events. Responsible for the overall service level and team performance....
10/11/2020
Full time
Please note, all positions at Binance require relevant experience. Applications without required experience will not be considered. Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money for people around the world. Are you looking to be a part of one of the most influential companies in the blockchain industry and contribute to the crypto-currency revolution that is changing the world? Responsibilities Responsible for daily management of customer service specialists (Malayan speaking team). Guide customer service specialists through field work, avoid customer. Complaints caused by customer service specialist faults. Responsible for training, motivation, promotion, communication and other management and emergency public relations events. Responsible for the overall service level and team performance....
