What does a great Customer Service Supervisor do? Do you love coaching and developing employees into stars? Do you equate a sense of urgency with an opportunity to show how you can shine? If your answer is yes, don’t miss out on this awesome opportunity-apply today! You will play a meaningful role in the ePayments Division as you will be responsible for leading a team of 15-18 associates to deliver outstanding customer service in an inbound call-handling environment. Essential Responsibilities Providing coaching, support, career mentorship and feedback to associates on performance, and career goals. Ensuring company policies and processes are followed. Administer performance management by diagnosing improvement opportunities, providing effective feedback, training, professional development and correction action. Performing quality checks, develop and review performance reports, identify areas to improve and implement measures to improve performance. Leading workflow...
14/01/2021
Full time
What does a great Customer Service Supervisor do? Do you love coaching and developing employees into stars? Do you equate a sense of urgency with an opportunity to show how you can shine? If your answer is yes, don’t miss out on this awesome opportunity-apply today! You will play a meaningful role in the ePayments Division as you will be responsible for leading a team of 15-18 associates to deliver outstanding customer service in an inbound call-handling environment. Essential Responsibilities Providing coaching, support, career mentorship and feedback to associates on performance, and career goals. Ensuring company policies and processes are followed. Administer performance management by diagnosing improvement opportunities, providing effective feedback, training, professional development and correction action. Performing quality checks, develop and review performance reports, identify areas to improve and implement measures to improve performance. Leading workflow...
Upgrade is a fintech unicorn backed by a top 10 global bank and other leading fintech investors. Founded in 2017, Upgrade has already delivered $3.5 billion in consumer credit and achieved $125 million in annual revenue run rate and cash profitability. Upgrade is building a neobank offering exceptional value to mainstream consumers, including affordable and responsible credit through cards and loans. In 3 short years 10 million people have already applied for an Upgrade Card or loan. Upgrade has been named a “Best Place to Work in the Bay Area” by the San Francisco Business Times and Silicon Valley Business Journal 3 years in a row, and received “Best Company for Women” and “Best Company for Diversity” awards from Comparably. We are looking for new team members who get excited about designing and implementing new and better products and join a team of 350 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in...
05/01/2021
Full time
Upgrade is a fintech unicorn backed by a top 10 global bank and other leading fintech investors. Founded in 2017, Upgrade has already delivered $3.5 billion in consumer credit and achieved $125 million in annual revenue run rate and cash profitability. Upgrade is building a neobank offering exceptional value to mainstream consumers, including affordable and responsible credit through cards and loans. In 3 short years 10 million people have already applied for an Upgrade Card or loan. Upgrade has been named a “Best Place to Work in the Bay Area” by the San Francisco Business Times and Silicon Valley Business Journal 3 years in a row, and received “Best Company for Women” and “Best Company for Diversity” awards from Comparably. We are looking for new team members who get excited about designing and implementing new and better products and join a team of 350 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in...
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise...
04/01/2021
Full time
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy, and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we assess whether a candidate demonstrates our values: Clear Communication, Positive Energy, Efficient Execution, and Continuous Learning. Second, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Finally, we seek people with the desire and capacity to build and share expertise...
The Opportunity We are seeking a talented Technical Product Owner to represent the product team as the product owner with the technical teams and provide the technical direction for CO-OP Financial Services’ products and solutions; manage assigned development products; oversee technical develop delivery, implementation, and backlog of Product Road-map for multi-phase product initiatives, follow the product development methodology & discipline within CO-OP Financial Services in collaboration with cross functional business units. Responsibilities include product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management. What You Can Look Forward To Participates in the market analysis process for new products/services development to determine customer needs, industry direction, competitive product and market...
04/01/2021
Full time
The Opportunity We are seeking a talented Technical Product Owner to represent the product team as the product owner with the technical teams and provide the technical direction for CO-OP Financial Services’ products and solutions; manage assigned development products; oversee technical develop delivery, implementation, and backlog of Product Road-map for multi-phase product initiatives, follow the product development methodology & discipline within CO-OP Financial Services in collaboration with cross functional business units. Responsibilities include product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management. What You Can Look Forward To Participates in the market analysis process for new products/services development to determine customer needs, industry direction, competitive product and market...
Roofstock is the leading marketplace for investing in single-family rental homes. Our mission is to make real estate investing radically accessible, cost effective and simple. We want to use technology to transform the way real estate is bought and sold and make real estate investing as simple as investing in stocks. Simply put, we are passionate about helping our customers build wealth through real estate. Roofstock has been recognized as a great workplace Great Place to Work® and have been recently named to the Forbes Fintech 50 and the Red Herring 100 lists of most innovative companies. Roofstock has raised over $135M to date, is based in Oakland, CA and Dallas,TX with approximately 180 people and is growing rapidly. Check out our reviews and see why our employees love working here! We've built an amazing culture where everyone has a voice. We're nice. We get things done. We have fun. We believe in work-life balance (yes, you can really take a vacation). And our values are...
30/12/2020
Full time
Roofstock is the leading marketplace for investing in single-family rental homes. Our mission is to make real estate investing radically accessible, cost effective and simple. We want to use technology to transform the way real estate is bought and sold and make real estate investing as simple as investing in stocks. Simply put, we are passionate about helping our customers build wealth through real estate. Roofstock has been recognized as a great workplace Great Place to Work® and have been recently named to the Forbes Fintech 50 and the Red Herring 100 lists of most innovative companies. Roofstock has raised over $135M to date, is based in Oakland, CA and Dallas,TX with approximately 180 people and is growing rapidly. Check out our reviews and see why our employees love working here! We've built an amazing culture where everyone has a voice. We're nice. We get things done. We have fun. We believe in work-life balance (yes, you can really take a vacation). And our values are...
Upgrade is a fintech unicorn backed by a top 10 global bank and other leading fintech investors. Founded in 2017, Upgrade has already delivered $3.5 billion in consumer credit and achieved $125 million in annual revenue run rate and cash profitability. Upgrade is building a neobank offering exceptional value to mainstream consumers, including affordable and responsible credit through cards and loans. In 3 short years 10 million people have already applied for an Upgrade Card or loan. Upgrade has been named a “Best Place to Work in the Bay Area” by the San Francisco Business Times and Silicon Valley Business Journal 3 years in a row, and received “Best Company for Women” and “Best Company for Diversity” awards from Comparably. We are looking for new team members who get excited about designing and implementing new and better products and join a team of 350 talented and passionate professionals. Come join us if you like to tackle big problems...
24/12/2020
Full time
Upgrade is a fintech unicorn backed by a top 10 global bank and other leading fintech investors. Founded in 2017, Upgrade has already delivered $3.5 billion in consumer credit and achieved $125 million in annual revenue run rate and cash profitability. Upgrade is building a neobank offering exceptional value to mainstream consumers, including affordable and responsible credit through cards and loans. In 3 short years 10 million people have already applied for an Upgrade Card or loan. Upgrade has been named a “Best Place to Work in the Bay Area” by the San Francisco Business Times and Silicon Valley Business Journal 3 years in a row, and received “Best Company for Women” and “Best Company for Diversity” awards from Comparably. We are looking for new team members who get excited about designing and implementing new and better products and join a team of 350 talented and passionate professionals. Come join us if you like to tackle big problems...
