Position As a Desktop Support / Service Desk Specialist, you will provide first level response within Interactive Brokers (IB) on any information technology related issues regarding the Microsoft Windows platform. You will assist business and development end-users over the phone, by email and through a centralized ticketing system to resolve or escalate any IT issues. This position requires good technical knowledge and polished communications skills. The key competencies include intermediate knowledge of Windows and networking technologies with a strong motivation to advance your skills. You need to have patience with those who are less technically savvy, and ability to function in a fast-paced business environment with a high sense of urgency. Additional requirements for this role are dependability and willingness to go above and beyond the call of duty in assisting end-users and following technical issues through to resolution. Essential Job Functions Provide technical...
14/06/2021
Full time
Position As a Desktop Support / Service Desk Specialist, you will provide first level response within Interactive Brokers (IB) on any information technology related issues regarding the Microsoft Windows platform. You will assist business and development end-users over the phone, by email and through a centralized ticketing system to resolve or escalate any IT issues. This position requires good technical knowledge and polished communications skills. The key competencies include intermediate knowledge of Windows and networking technologies with a strong motivation to advance your skills. You need to have patience with those who are less technically savvy, and ability to function in a fast-paced business environment with a high sense of urgency. Additional requirements for this role are dependability and willingness to go above and beyond the call of duty in assisting end-users and following technical issues through to resolution. Essential Job Functions Provide technical...
Interactive Brokers’ fast-growing online brokerage unit is expanding its Client Services operation. We have the following full-time job opening for a professional, motivated and technologically oriented candidate. Responsibilities Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including: Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions. Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions. Margin calculations; Commission structure, interest and fee. Coordinate...
04/06/2021
Full time
Interactive Brokers’ fast-growing online brokerage unit is expanding its Client Services operation. We have the following full-time job opening for a professional, motivated and technologically oriented candidate. Responsibilities Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including: Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions. Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions. Margin calculations; Commission structure, interest and fee. Coordinate...
Job Description & Responsibilities Monitor real-time systems for margin deficits, erroneous trades, significant net liquidation changes and other issues Order execution across multiple asset classes: equities, options, futures, bonds, mutual funds, FX, CFDs Monitoring and adjusting margin requirements based on regulatory rules and market risks Ability to solve problems under pressure and focus on wide scale service issues Support clients via phone, chat and tickets on trade and margin related issues Assist and support the Quality Assurance Department with complaint resolution Analyse existing systems and processes in order to recommend and assist in the implementation of enhancements and preventive risk measures Qualification & Skills University degree in finance, economics or related field Minimum 2 years of financial industry experience In depth understanding of financial markets, margin methodologies, execution platforms, exchange operations and...
02/06/2021
Full time
Job Description & Responsibilities Monitor real-time systems for margin deficits, erroneous trades, significant net liquidation changes and other issues Order execution across multiple asset classes: equities, options, futures, bonds, mutual funds, FX, CFDs Monitoring and adjusting margin requirements based on regulatory rules and market risks Ability to solve problems under pressure and focus on wide scale service issues Support clients via phone, chat and tickets on trade and margin related issues Assist and support the Quality Assurance Department with complaint resolution Analyse existing systems and processes in order to recommend and assist in the implementation of enhancements and preventive risk measures Qualification & Skills University degree in finance, economics or related field Minimum 2 years of financial industry experience In depth understanding of financial markets, margin methodologies, execution platforms, exchange operations and...
Drucken / als PDF speichern Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 240 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. Business Analyst Staking About The Role Bitcoin Suisse is the world’s 4th largest staking provider and our staking team manages currently more than CHF 1 billion worth of cryptocurrencies in 7 different staking currencies. As Business Analyst of our Staking Product, you will play a crucial part in further building our staking product. Together with a dedicated and skilled team of a product manager,...
23/05/2021
Full time
Drucken / als PDF speichern Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 240 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. Business Analyst Staking About The Role Bitcoin Suisse is the world’s 4th largest staking provider and our staking team manages currently more than CHF 1 billion worth of cryptocurrencies in 7 different staking currencies. As Business Analyst of our Staking Product, you will play a crucial part in further building our staking product. Together with a dedicated and skilled team of a product manager,...
Drucken / als PDF speichern Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 240 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. Product Owner Reporting About The Role Our data and business intelligence team is providing our operations and management team with data analytics and insights derived from data collected from our business systems. For external parties such as business partners, auditors, regulators and supervisory bodies the team is providing financial, operational and regulatory reporting. As Product Owner of our...
23/05/2021
Full time
Drucken / als PDF speichern Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 240 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. Product Owner Reporting About The Role Our data and business intelligence team is providing our operations and management team with data analytics and insights derived from data collected from our business systems. For external parties such as business partners, auditors, regulators and supervisory bodies the team is providing financial, operational and regulatory reporting. As Product Owner of our...
Drucken / als PDF speichern Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 240 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. HR Recruiting Specialist What will you be your tasks? Recruiting of new talents incl. sourcing and candidate management Managing a pipeline of spontaneous candidates and identify future opportunities Answering internal and external recruiting requests Writing and posting of job advertisements and handling the operational recruitment process from A to Z Develop a recruitment strategy, including job...
22/05/2021
Full time
Drucken / als PDF speichern Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 240 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein. HR Recruiting Specialist What will you be your tasks? Recruiting of new talents incl. sourcing and candidate management Managing a pipeline of spontaneous candidates and identify future opportunities Answering internal and external recruiting requests Writing and posting of job advertisements and handling the operational recruitment process from A to Z Develop a recruitment strategy, including job...
The successful candidate for the Senior System Administrator Linux/Unix position will be responsible for but not limited to: Responsibilities Manage systems for our European headquarters in Zug, affiliated branches and Co-locations Surveillance of the systems in North America and Asia during European office hours Assure guarantee of the system stability and real-time control of performance Development of tools for surveillance and automation of system administrative tasks Key Requirements 6+ years of experience in Linux/Unix administration with demonstrated System Administration skills Excellent and deep knowledge of the Linux OS Strong proficiency with Perl, Python, shells, Network services via Ethernet, IP, FC, Configuration management in large scale environments, Ansible, Puppet, YAML Experience in working with virtual environments, VMware, KVM Data center experience, remote management Backup, restore systems and procedures Able to investigate and solve highly complex...
18/05/2021
Full time
The successful candidate for the Senior System Administrator Linux/Unix position will be responsible for but not limited to: Responsibilities Manage systems for our European headquarters in Zug, affiliated branches and Co-locations Surveillance of the systems in North America and Asia during European office hours Assure guarantee of the system stability and real-time control of performance Development of tools for surveillance and automation of system administrative tasks Key Requirements 6+ years of experience in Linux/Unix administration with demonstrated System Administration skills Excellent and deep knowledge of the Linux OS Strong proficiency with Perl, Python, shells, Network services via Ethernet, IP, FC, Configuration management in large scale environments, Ansible, Puppet, YAML Experience in working with virtual environments, VMware, KVM Data center experience, remote management Backup, restore systems and procedures Able to investigate and solve highly complex...
