bunq

  • Amsterdam, Netherlands
bunq Sofia, Bulgaria
03/03/2021
Full time
NO OLD SCHOOL PAPERWORK NO BAD USER EXPERIENCES NO WAITING TIMES SIMPLY GET THE GOOD ONES IN AND KEEP THE BAD ONES OUT This is you creating the best onboarding experience for our users is what gets you excited. you have a keen eye for detail and are the definition of proactive. you know all the basics of KYC/CDD and love efficient processes. you are available to cover morning and evening shifts during weekdays and weekends. you’re fluent in English and ready to join the bunq family. This is how you'll contribute onboard new bunq users fast and efficient. spot fraudsters and fraud indicators and collaborate with 2nd line onboarding. optimise the bunq onboarding process. This is us changing the world of finance and banking, being part of a dedicated, international team that makes the Bank Of The Free what it is: the de facto innovator in Fintech. offering you a full-time permanent contract. helping you stay social and healthy with loads of fun...
bunq Amsterdam, Netherlands
02/03/2021
Full time
NO UNHAPPY USERS NO TELEPHONES NO ROBOTS SIMPLY TALKING ABOUT BUNQ WITH FRIENDS… EH USERS IN DUTCH This is you you see coworkers and users like your chosen family. you're fluent (written and spoken) in Dutch and English you’ve got a way with words and love to help others. you think in solutions, not problems. you've got a masters degree in getting shit done. This is how you'll contribute use the written word, emojis and gifs to make our users happy. via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it. investigate user issues and deliver top level service. work in an international environment by coordinating support efforts with 2nd line. learn A-Z about bunq and grow your knowledge of the FinTech world. This is us changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech. a supporter of your...
bunq Amsterdam, Netherlands
25/02/2021
Full time
NO RANDOM PRODUCTS NO UNHAPPY LOCALS NO CORPORATE GAMES SIMPLY TAKING BUNQ AROUND THE WORLD  This is you you’re user-centred and you don’t mind getting your hands dirty in order to understand our users’ needs. you’ve got an analytical mind that drives you to think 3 steps ahead. you measure every single thing you put out there and are familiar with experimentation frameworks. you’ve got 2-4 years of experience in a Product/Marketing role and a solid background in getting shit done. This is how you'll contribute understand our core markets and local users well so you can make bunq look and feel local too. research, validate and optimise our product to make our user’s life easy in a number of different locations. discover new and exciting ways to keep our users engaged and coming back for more. This is us changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto...
bunq Amsterdam, Netherlands
24/02/2021
Full time
NO OPS WITHOUT DEV NO DAY WITHOUT CODING NO LIMITS SIMPLY AUTOMATING EVERYTHING IN SIGHT This is you you’re a results-driven and creative tech enthusiast who thrives on ambiguity. you’re no stranger to AWS, you love coding in backend and your data engineering skills are second to none. you’re a self-starter ready to fix things as soon as they break. you’re a hands-on software/DevOps engineer with 3-7 years of experience who is ready to Get Shit Done. This is how you'll contribute provide our data scientists with the data they need by maintaining data syncs, adding indexes and integrating different data sources. help secure the connectivity to all our partners creating a smooth user experience. make sure our developers can continuously deploy features. ensure the stability and performance of the platform, and safety and security of the information. This is us changing the world of finance and banking, being part of a dedicated, international team...
bunq Amsterdam, Netherlands
24/02/2021
Full time
NO DAY WITHOUT GROWTH NO RED TAPE NO EXCUSES  SIMPLY GROWING THE BANK OF THE FREE ACROSS EUROPE  This is you you've a business mind and numbers are your best friends. you thrive in complexity and eat ambiguity for breakfast. you're a master in stakeholder management. you’ve first hand experience in FinTech operations and international growth. you’ve around 5-7 years of knowledge in a Market/BizDev role in a fast-paced environment and a PhD in getting shit done. This is how you'll contribute execute our international growth strategy by setting up and running international “branches” according to local rules and regulations of each country/city. assume the role of deputy branch manager and keep good relations with authorities. hire and scale branches in BizDev, marketing, tech, support and more to make bunq big. drive bunq localisation efforts by providing market specific insights and up-to-date knowledge of industry trends. manage all local...
bunq Amsterdam, Netherlands
19/02/2021
Full time
NO FRAUDSTERS NO MAYBES NO JUDGE JUDYS SIMPLY PROTECTING BUNQ FROM REAL SHIT This is you you’re someone who always reads the fine print. you have knowledge of AML/fraud detection and speak both Dutch and English fluently. you take challenges head on, you're quick to adapt and can multitask. whether you have 1-2 years of experience with KYC/CDD or you're fresh from uni with a relevant study, you're ready to get shit done. you are available to cover morning and evening shifts during weekdays and weekends. This is how you'll contribute protecting our users by kicking out the bad guys. end to end responsibility on compliance ops matters... that actually matter. apply your process oriented brain to all things compliance ops related monitor and filter transactions and communicate with other banks. This is us changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto...
bunq Sofia, Bulgaria
19/02/2021
Full time
NO BAD PLAYERS NO MAYBES NO INEFFICIENCIES SIMPLY PROTECTING BUNQ FROM BAD USERS This is you you love to interpret patterns and data. you've got strong knowledge of AML/fraud detection. you're quick to adapt, proactive and can easily multitask. you speak fluent english and have at least 6 months of experience with KYC/CDD. you work mostly regular office hours, but you are available to sometimes cover morning and evening shifts during weekdays and weekends. This is how you'll contribute protecting our users by transaction monitoring and kicking out the bad guys. user screening against certain sanction lists/PEPs. have end to end responsibility on compliance ops matters... that actually matter. conduct user investigations and off-board non-compliant users. This is us changing the world of finance and banking, being part of a dedicated, international team that makes the bank of The Free what it is: the de facto innovator in Fintech. offering you a...
bunq Amsterdam, Netherlands
15/02/2021
Full time
NO ROBOTS NO SCRIPTS NO UNHAPPY USERS SIMPLY ENSURING OUR USERS RECEIVE QUALITY SUPPORT This is you you’re an empath, you’re a good listener and you have an extremely proactive mindset. you’ve got a way with words and can easily read tricky situations. you’re a natural born leader, who guides, helps and inspires people. you’ve got around 2-4 years of experience in a customer facing role and a masters in getting shit done. This is how you'll contribute oversee 1st line support across our offices in Amsterdam, Rotterdam and Sofia, making sure we provide top quality support across the board. ensure team members perform at their best while meeting company goals and KPIs. provide feedback and improvements to 1st liners. investigate/troubleshoot more complex issues of our users. manage support shifts and a multicultural/trans-international team. This is us changing the world of finance and banking, being part of a dedicated, international team making...
bunq Amsterdam, Netherlands
15/02/2021
Full time
NO DULL, UNSUSTAINABLE ASSETS NOT JUST MINDING THE SHOP NO SUITS SIMPLY BUILDING AN AWESOME INVESTMENT PORTFOLIO This is you you have a clear understanding of asset management and derivatives. you’ve got RMBS/ABS/IRS tattooed on the back of your hand. you’ve a holistic approach to problem-solving and you think about the big picture. you’ve got about 5-8 years experience and ready to take on the challenge of getting shit done. This is how you'll contribute create additional investment in mortgages via our service partners, always taking into account the impact on our bank ratios identify, enable and create new investments in new asset classes. create overview and forecasting on investments and returns. model, illustrate and hedge asset liability gap risk while optimizing returns. This is us changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in...
bunq Sofia, Bulgaria
14/02/2021
Full time
NO UNHAPPY USERS NO DAY WITHOUT LISTENING NO SCRIPTS SIMPLY ENSURING OUR USERS GET THE BEST SUPPORT This is you you’re a process-minded empath who always tries to understand the needs of others. you’re a natural born leader who guides and inspires people. you’re not afraid to get your hands dirty just so you can align our processes with our users’ needs. you’ve about 1-2 years of experience in a management/leadership role, are fluent in English (bonus points for other European languages) and ready to get shit done. This is how you'll contribute oversee a team of 10 support guides in our office in Sofia, while making sure we provide top quality support. ensure guides perform at their best while meeting company goals and KPIs. be the first point of contact/escalation for your team and help them resolve more complex issues of our users. maintain and improve our processes proactively. This is us changing the world of finance and banking, being part of...
bunq Amsterdam, Netherlands
11/02/2021
Full time
NO BASIC MOVES NO BORING CONTENT NO IMOVIE SIMPLY CREATING AWESOME ON-BRAND VIDEO CONTENT This is you you conceptualize, organize and execute with precision and your attention to detail is second to none. you know Premiere Pro and After Effects like the back of your hand. you don’t just film for views, your videos tell stories and create experiences people will find hard to forget. you’ve 2-5 years of experience in end-to-end video content creation and eagerness to get shit done. This is how you'll contribute manage all stages of the creative process from concept through to post production and publishing, and having fun doing so. grow bunq’s international viewer audience by creating and executing YouTube strategies. stand on the bleeding-edge of new video and social media trends to inform and develop content strategy. analyze and optimize your content based on daily/weekly stats. This is us changing the world of finance and banking, being part of a...
bunq Amsterdam, Netherlands
10/02/2021
Full time
NO DAY WITHOUT GROWTH NO MISSED TARGETS NO USERS SLIPPING AWAY SIMPLY MAKING EVERYONE AWARE OF BUNQ This is you you’re goal driven and eat insights and data for breakfast. you’re a critical thinker, you believe the status-quo is there to be challenged and you don’t take no for an answer. you’re creative and experimental in your approach to problem-solving. you have around 1 year of experience in activation marketing and a degree in getting shit done. This is how you'll contribute focus on engaging bunq’s business users and making sure they are always up to date with the latest and newest products of bunq. continuously help our users discover all the great ways they can save time with bunq through multiple channels (email, mobile channels).  be experimental with new campaign ideas and always ready to optimise and deliver more. unlock new activation opportunities by exploring new channels and conducting A/B tests. This is us changing the world...
bunq Amsterdam, Netherlands
08/02/2021
Full time
NO HALF CONCLUSIONS NO DAY WITHOUT DATA NO “I THINK” SIMPLY USING DATA TO FIND AND PROVE THE TRUTH This is you you're detail-oriented, focused and sleep with your computer under your pillow. you’re proficient in Python, PHP and SQL. big bonus points for experience with AWS and ELK stack. you’re able to translate your knowledge of data and tech and make it understandable for non-techy people. you’re done with your study, you’re eager to learn more and love to get shit done. This is how you'll contribute get all the metrics in one single source of truth and continuously improve our company wide stats bots. integrate a whole ecosystem of marketing tools and build amazing pipelines. optimize and reduce time spent on data issues and data requests. maintenance of data warehouses and data storage e.g. Redshift, AWS s3. own end-to-end the whole ETL process and indexing scripts. This is us changing the world of finance and banking, being part of a...
bunq Amsterdam, Netherlands
08/02/2021
Full time
NO INSIDE THE BOX THINKING NO DAY WITHOUT DATA NO MISUNDERSTOOD USERS SIMPLY DISCOVERING INSIGHTS TO PUSH BUNQ’S VISION TO MOVE BEYOND BANKING This is you You move quickly and love structure more than Marie Kondo. you have a passion for delivering solutions to others problems. you’re pragmatic, calculated and never truly satisfied. you’ve got between 1-3 years experience in product or business analytics at a tech company and 18 years+ experience in getting shit done. This is how you'll contribute build a research process that makes systematically understanding our users repeatable and scalable. ensure our Product Discovery team is accountable and ready to realise our vision to challenge and move beyond banking. draw conclusions and build solutions from user data. release new innovative products for our famous bunq updates. This is us changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free...
bunq Amsterdam, Netherlands
08/02/2021
Full time
NO INSIDE THE BOX THINKING NO BORING PRODUCTS NO MISUNDERSTOOD USERS SIMPLY BUILDING THE RIGHT THING TO GROW BUNQ BEYOND BANKING  This is you You move quickly and love structure more than Marie Kondo. you have a passion for delivering solutions to others problems. you’re pragmatic, creative and naturally inquisitive you’ve got between 1-3 years experience in product and user research at a tech company and 18 years+ experience in getting shit done. This is how you'll contribute Build a research process for Product Discovery that makes systematically understanding our users repeatable and scalable. Own and map our users’ lifecycle. release new innovative products for our famous bunq updates. This is us changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech. a supporter of your learning, growth and fitness with a personal development...
bunq Sofia, Bulgaria
05/02/2021
Full time
NO OLD SCHOOL PAPERWORK NO BAD USER EXPERIENCES NO WAITING TIMES SIMPLY GET THE GOOD ONES IN AND KEEP THE BAD ONES OUT This is you creating the best onboarding experience for our users is what gets you excited. you have a keen eye for detail and are the definition of proactive. you know all the basics of KYC/CDD and love efficient processes. you are available to cover morning and evening shifts during weekdays and weekends. you’re fluent in English and ready to join the bunq family. This is how you'll contribute onboard new bunq users fast and efficient. spot fraudsters and fraud indicators and collaborate with 2nd line onboarding. optimise the bunq onboarding process. This is us changing the world of finance and banking, being part of a dedicated, international team that makes the Bank Of The Free what it is: the de facto innovator in Fintech. offering you a full-time permanent contract. helping you stay social and healthy with loads of fun...
bunq Amsterdam, Netherlands
04/02/2021
Full time
NO UNHAPPY USERS NO TELEPHONES NO ROBOTS SIMPLY TALKING ABOUT BUNQ WITH FRIENDS… EH USERS IN DUTCH This is you you see coworkers and users like your chosen family. you're fluent (written and spoken) in Dutch and English you're available to work five morning or evening shifts during weekdays and weekends. you've got a masters degree in getting shit done. This is how you'll contribute use the written word, emojis and gifs to make our users happy, but stand strong against frauds. via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it. work in an international environment by coordinating support efforts with 2nd line. learn A-Z about bunq and grow your knowledge of the FinTech world. This is us changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech. a supporter of your learning, growth and fitness...
bunq Sofia, Bulgaria
04/02/2021
Full time
NO UNHAPPY USERS NO TELEPHONES NO ROBOTS SIMPLY TALKING ABOUT BUNQ WITH FRIENDS… EH USERS. This is you you see coworkers and users like your chosen family. you are fluent in English and can clearly write/understand either French, German, Italian or Dutch. working full-time is your vibe, and you give 100% whenever you're called to action. you're located in Sofia and know how to get shit done, Bulgarian style. This is how you'll contribute use the written word, emojis and gifs to make our users happy. via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it. work in an international environment by coordinating with 2nd line support at bunq HQ. join the bunq family. This is us changing the world of finance and banking, being part of a dedicated, international team making the bank of The Free what it is: the de facto innovator in Fintech. a supporter of your learning, growth and fitness with a personal...