FP Markets
Limassol, Cyprus
FP Markets Group of Companies is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time Trading Operations Analyst in our Cyprus office - a certified Great Place to Work®.
This role is essential for maintaining client satisfaction, resolving trade-related issues, and upholding the integrity of trading operations. Your expertise in Forex and your ability to handle high-pressure situations will contribute significantly to the company's success and client trust.
This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.
Reporting to: Head of Customer Experience
Responsibilities:
Handle and resolve trade-related inquiries and issues from clients and partners efficiently
Investigate discrepancies in trades, ensuring accurate resolutions and maintaining...