FXCM

FXCM is a leading provider of online foreign exchange (FX) trading, CFD trading, spread betting and related services. Founded in 1999, the company's mission is to provide global traders with access to the world's largest and most liquid market by offering innovative trading tools, hiring excellent trading educators, meeting strict financial standards and striving for the best online trading experience in the market.

Clients have the advantage of mobile trading, one-click order execution and trading from real-time charts. In addition, FXCM offers educational courses on FX trading and provides trading tools, proprietary data and premium resources. 

FXCM Pro provides retail brokers, small hedge funds and emerging market banks access to wholesale execution and liquidity, while providing high and medium frequency funds access to prime brokerage services via FXCM Prime. FXCM is a Leucadia Company.

24/01/2023
Full time
FXCM Sofia, Bulgaria
As Salesforce Business Analyst at FXCM, you will have the exciting opportunity to be the go-to person for the robust Salesforce CRM ecosystem. Emphasis will be on working with internal SMEs/Managers/Developers on developing new and improving existing workflows and functionalities. Primary Responsibilities: Be a first point of contact for new feature requests and changes to existing features, including conducting research to reach optimal solutions Create user stories for feature development, including documenting technical specifications, acceptance criteria, and test cases Collaborate with Developers, Administrators, and business stakeholders to refine user stories ahead of development and/or configuration Partner with Developers and Administrators to design, build, test, and deploy platform solutions for business stakeholders Communicate project deliverables, project and development timelines, and feature-related information to team members, stakeholders, and...
24/01/2023
Full time
FXCM Sofia, Bulgaria
We are seeking career minded, experienced and motivated individuals for full-time position in the Financial Services department in our Sofia based office, which operates as a back office since 2012 and currently employees over 250 people in the following departments: General and Institutional Operations, Compliance, Accounting, Marketing, IT, Data Analytics and Product Development. Primary responsibilities (not limited to) Assist in driving the sales for FXCM's Retail and Institutional products and services Build and maintain relationships with clients Develop new opportunities within existing client base Utilize an intelligent soft sales approach to communicate the benefits of FXCM, our trading platform, and the FX market to prospective clients Discuss financial markets and major factors that move them Provide support for self-trading FX clients from all over the world Requirements Must have strong writing skills and can speak persuasively and clearly in...
24/01/2023
Full time
FXCM Nicosia, Cyprus
Working with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role based in Berlin providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a fulfilling sales career with the Company. Principal Duties & Responsibilities including but not limited to: Assisting the Sales department(s) with general sales administration duties. Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s. Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. Provide our clients with best-in-class service on phone, chats and email. Intelligently articulate financial and market-related concepts. Go beyond customer service i.e. skillfully probe for, listen...
23/01/2023
Full time
FXCM Hong Kong, Hong Kong
We are seeking a career-minded and motivated individual to join FXCM's Compliance Department. As a Compliance Associate, you will be responsible for mitigating compliance risks on a global firm level. Principal Duties & Responsibilities including but not limited to: Strengthen, optimize and develop our Compliance team in [HK/AU] office, supporting global business Assist in tracking global regulatory development and coordinate with global compliance team in maintaining the global compliance program Correspond with internal and external customers on compliance issues, such as Client Complaints, Trade Audits and examinations Review and approve marketing materials (advertising campaigns, website content, email marketing, social media campaigns) and client communication to ensure they comply with global regulatory requirements Review and assess compliance incidents and breaches and provide timely escalations to Management, where necessary Coordinate with Global...
19/01/2023
Full time
FXCM Nicosia, Cyprus
Working with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role based in Berlin providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a fulfilling sales career with the Company. Principal Duties & Responsibilities including but not limited to: Assisting the Sales department(s) with general sales administration duties. Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s. Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. Provide our clients with best-in-class service on phone, chats and email. Intelligently articulate financial and market-related concepts. Go beyond customer service i.e. skillfully probe for, listen...
19/01/2023
Full time
FXCM Nicosia, Cyprus
Working with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role based in Berlin providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a fulfilling sales career with the Company. Principal Duties & Responsibilities including but not limited to: Assisting the Sales department(s) with general sales administration duties. Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s. Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. Provide our clients with best-in-class service on phone, chats and email. Intelligently articulate financial and market-related concepts. Go beyond customer service i.e. skillfully probe for, listen...
19/01/2023
Full time
FXCM Nicosia, Cyprus
The Sales Associate will work with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a future career with the Company. Primary responsibilities (not limited to): • Assisting the Sales department(s) with general sales administration duties • Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s • Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. • Provide our clients with best-in-class service on phone, chats and email • Intelligently articulate financial and market-related concepts • Go beyond customer service i.e. skillfully probe for, listen and understand clients’...
17/01/2023
Full time
FXCM Nicosia, Cyprus
Working with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role based in Berlin providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a fulfilling sales career with the Company. Principal Duties & Responsibilities including but not limited to: Assisting the Sales department(s) with general sales administration duties. Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s. Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. Provide our clients with best-in-class service on phone, chats and email. Intelligently articulate financial and market-related concepts. Go beyond customer service i.e. skillfully probe for, listen...
16/01/2023
Full time
FXCM Sofia, Bulgaria
We are looking for a self-motivated Junior IT Support Technician . As a member of our IT team, you will primarily support Microsoft Office products based in all our offices globally. You will provide support for video and audio conferencing such as Zoom, incident and request handling, basic LAN/WAN troubleshooting, remote access support, and other IT responsibilities including new desk installation and internal moves of PC hardware. Your technical knowledge will allow you to provide day-to-day First and Second Line Support for our users through the provision of service desk functions and to act as the first point of contact by email, instant message or face-to-face. This role requires on-site support and it will be expected from the candidate to visit the Bulgarian office on a daily basis. Some of the things you'll learn from us: • Learn how to assist with desktop support needs and device asset management • Understand how to build and troubleshoot PCs...
16/01/2023
Full time
FXCM Sofia, Bulgaria
FXCM is currently seeking a highly motivated, enthusiastic and detailed oriented person for a full time opportunity in our office in Sofia, Bulgaria. Trading Reconciliation Analyst is an entry-level position responsible for comparing back office's position to our Prime Brokerage's real time reporting portal. It is a front to back service support which includes trade flow, unmatched trades, mapping failure, break resolution and reporting. The associate will be expected to train with units within the department and understand all functions related to a FX and Commodity transaction post-execution, including confirmations, settlements and investigations. The group directly supports and interacts with the Prime Brokerage business, serving point of person to liaise with the operational team across price providers, system support team, other operations areas, and dealers. The primary function is to ensure back office matches to Prime Brokerage's reporting portal to mitigate risk and...
06/01/2023
Full time
FXCM Jerusalem, Israel
As CRM (Salesforce) Business Analyst at FXCM, you will have the exciting opportunity to be the go-to person for the robust Salesforce CRM ecosystem. Emphasis will be on working with internal SMEs/Managers/Developers on developing new and improving existing workflows and functionalities. Primary Responsibilities: Be a first point of contact for new feature requests and changes to existing features, including conducting research to reach optimal solutions Create user stories for feature development, including documenting technical specifications, acceptance criteria, and test cases Collaborate with Developers, Administrators, and business stakeholders to refine user stories ahead of development and/or configuration Partner with Developers and Administrators to design, build, test, and deploy platform solutions for business stakeholders Communicate project deliverables, project and development timelines, and feature-related information to team members, stakeholders, and...
21/12/2022
Full time
FXCM Nicosia, Cyprus
The Sales Associate will work with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a future career with the Company. Primary responsibilities (not limited to): • Assisting the Sales department(s) with general sales administration duties • Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s • Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. • Provide our clients with best-in-class service on phone, chats and email • Intelligently articulate financial and market-related concepts • Go beyond customer service i.e. skillfully probe for, listen and understand clients’...
21/12/2022
Full time
FXCM Nicosia, Cyprus
Working with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role based in Berlin providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a fulfilling sales career with the Company. Principal Duties & Responsibilities including but not limited to: Assisting the Sales department(s) with general sales administration duties. Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s. Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. Provide our clients with best-in-class service on phone, chats and email. Intelligently articulate financial and market-related concepts. Go beyond customer service i.e. skillfully probe for, listen...
19/12/2022
Full time
FXCM Sofia, Bulgaria
We are expanding our Dealing department and are seeking entry level enthusiastic individuals for full time positions on all shifts. We are inviting candidates who wish to launch a career in the FX/CFD industry and have passion for the FX/CFD markets to join our fast-growing company as we continue our expansion. Primary responsibilities (not limited to): Engage in the facilitation of the trading process to ensure end users are provided the practices and services that epitomize all aspects of Best Execution across the spectrum of instruments offered. Learn and eventually take ownership of various daily/weekly/monthly reporting processes Utilize internal systems to ensure accurate Market Openings/Closings and continuity of pricing & execution of client orders Perform daily audits of trading activity to isolate and report any market abuse Liaise with Sales/Operations/Production Support to investigate/address various trading-related issues, in a timely manner Actively...
16/12/2022
Full time
FXCM Sofia, Bulgaria
As Salesforce Business Analyst at FXCM, you will have the exciting opportunity to be the go-to person for the robust Salesforce CRM ecosystem. Emphasis will be on working with internal SMEs/Managers/Developers on developing new and improving existing workflows and functionalities. Primary Responsibilities: Be a first point of contact for new feature requests and changes to existing features, including conducting research to reach optimal solutions Create user stories for feature development, including documenting technical specifications, acceptance criteria, and test cases Collaborate with Developers, Administrators, and business stakeholders to refine user stories ahead of development and/or configuration Partner with Developers and Administrators to design, build, test, and deploy platform solutions for business stakeholders Communicate project deliverables, project and development timelines, and feature-related information to team members, stakeholders, and...
16/12/2022
Full time
FXCM Sofia, Bulgaria
We are seeking career minded and independent individuals for an entry level full-time position in our Prime Operations department based in our Sofia office. The Associate will be part of a global team providing operational support on a 24/5 basis to an international network of sophisticated Professional clients. Key Duties & Responsibilities (including but not limited to): Onboard and maintain client accounts Provide routine customer service via email and phone Process client requests and enquires such as adding new trading venue, updating client information, providing client reports and etc. Liaise with Institutional Sales Associates located in our London, Sydney, Hong Kong and New York offices on daily basis Coordinate with external counterparties such as third-party trading venues, Prime Brokers and liquidity providers in onboarding clients or resolving client trade issues Perform cancellations and amendments of trades when trade issues occur Creatively seek...
16/12/2022
Full time
FXCM Hong Kong, Hong Kong
We are seeking a career-minded and motivated individual to join FXCM's Compliance Department. As a Compliance Associate, you will be responsible for mitigating compliance risks on a global firm level. Principal Duties & Responsibilities including but not limited to: Strengthen, optimize and develop our Compliance team in [HK/AU] office, supporting global business Assist in tracking global regulatory development and coordinate with global compliance team in maintaining the global compliance program Correspond with internal and external customers on compliance issues, such as Client Complaints, Trade Audits and examinations Review and approve marketing materials (advertising campaigns, website content, email marketing, social media campaigns) and client communication to ensure they comply with global regulatory requirements Review and assess compliance incidents and breaches and provide timely escalations to Management, where necessary Coordinate with Global...
12/12/2022
Full time
FXCM Sofia, Bulgaria
FXCM is currently seeking a highly motivated, enthusiastic and detailed oriented person for a full time opportunity in our office in Sofia, Bulgaria. Trading Reconciliation Analyst is an entry-level position responsible for comparing back office's position to our Prime Brokerage's real time reporting portal. It is a front to back service support which includes trade flow, unmatched trades, mapping failure, break resolution and reporting. The associate will be expected to train with units within the department and understand all functions related to a FX and Commodity transaction post-execution, including confirmations, settlements and investigations. The group directly supports and interacts with the Prime Brokerage business, serving point of person to liaise with the operational team across price providers, system support team, other operations areas, and dealers. The primary function is to ensure back office matches to Prime Brokerage's reporting portal to mitigate risk and...
12/12/2022
Full time
FXCM Nicosia, Cyprus
Working with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role based in Berlin providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a fulfilling sales career with the Company. Principal Duties & Responsibilities including but not limited to: Assisting the Sales department(s) with general sales administration duties. Presenting our trading platform and introducing leads into the world of online trading of Forex and CFD’s. Translation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etc. Provide our clients with best-in-class service on phone, chats and email. Intelligently articulate financial and market-related concepts. Go beyond customer service i.e. skillfully probe for, listen...