UTP Merchant Services Ltd

Location:  Reading, Berkshire Salary:  £20,000 per annum, plus benefits Hours of Work:  Full-Time - 9.00 a.m. to 5.30 p.m About the Company: UTP Merchant Services Limited and its sister company Faster Processing Limited are two of the fastest growing, innovative fintech organisations in the UK.  Through a mixture of innovation and a focus on delivering outstanding customer service, we are committed to providing our customer base with market leading credit and debit card processing solutions. With a customer base of over 20,000 customers, approximately £1.5 billion is processed across UTP’s estate of credit card machines each year with many hundreds of new customers being added on a monthly basis. We are looking for exceptional, motivated and ambitious individuals to join our team who are willing and able to operate in a fast-paced environment as we continue to drive our business into new and exciting product areas. About the...

We are looking for a Payments Analyst to join our team in Reading! Salary: £20,000 per annum plus benefits Hours of Work: Full-time (basic hours are 9:00 am to 5:30 pm) Payments Analyst Responsibilities: Monitor system triggers to safeguard the timely issue of all payments due Monitor internal systems to ensure they are running as expected Daily reconciliation of payments received versus payment issued Oversee customer accounts, from ‘cradle-to-grave’ Review account set-up to ensure new customers’ experience is in line with expectation Monitor daily and hourly reporting to make sure statements are issued correctly  Run and monitor various internal controls to ensure operational processes are completed correctly with no impact on the company, clients, or funding Providing timely feedback and/or escalating any settlement issues Monitoring and maintaining customer data Facilitate changes in client bank accounts Gather feedback from customers to...