TMGM
Limassol, Cyprus
Job Overview:
We are seeking an experienced Head of Support to lead and manage our global, multi-brand support teams within the financial industry, specifically focusing on CFDs (Contracts for Difference) . The support teams, located in Malaysia, Cyprus, Mauritius, and Taiwan, are responsible for delivering exceptional service to both customers and internal sales teams. The successful candidate will strengthen brand culture, enhance operational efficiency, and improve the competitiveness of our brands by building a robust support system that adheres to the fast-paced demands of the financial market.
Key Responsibilities:
Leadership and Team Management:
Lead and oversee support teams across multiple regions (Malaysia, Cyprus, Mauritius, and Taiwan) to provide seamless customer and internal sales support within the highly regulated financial sector.
Foster a collaborative team culture that encourages open communication, continuous learning, and...