Fenergo is the No. 1 provider of Digital Client Lifecycle Management technologies for the global financial services sector. With 80+ clients across the world, we count 32 of the top 50 banks as clients. We are a global team of 850+ professionals who are digitally transforming how financial institutions manage customer journeys through every stage of the client lifecycle – from remote account opening and onboarding to compliance to product origination to ongoing due diligence (KYC) – to deliver the best customer experience possible. The Role This is an exciting opportunity to join the strategy function in the development of new solutions that extend Fenergo’s product portfolio and addressable market. As a Strategic Goal Analyst, you will support the team in completing focussed projects bringing new concepts from ideation through to market-validated prototype. This role involves working across the organisation and involves touchpoints with Strategy & Marketing, R&D,...
15/10/2021
Full time
Fenergo is the No. 1 provider of Digital Client Lifecycle Management technologies for the global financial services sector. With 80+ clients across the world, we count 32 of the top 50 banks as clients. We are a global team of 850+ professionals who are digitally transforming how financial institutions manage customer journeys through every stage of the client lifecycle – from remote account opening and onboarding to compliance to product origination to ongoing due diligence (KYC) – to deliver the best customer experience possible. The Role This is an exciting opportunity to join the strategy function in the development of new solutions that extend Fenergo’s product portfolio and addressable market. As a Strategic Goal Analyst, you will support the team in completing focussed projects bringing new concepts from ideation through to market-validated prototype. This role involves working across the organisation and involves touchpoints with Strategy & Marketing, R&D,...
We are searching for a hands-on Regional Lead to join our Global Support Organisation. As the regional Lead, you will oversee the company’s Americas Support team and all customers they support, analyse problem tickets, identify problems trending in customer environments and with our products, and develop priority schedules based on business impact. You should be able to work with your team and inspire them to reach their goals. Description: Act as regional representative for all Customer Support activities in the Americas Perform a hands-on role leading your support team to identify root causes and permanently resolve problems in our customer’s solutions and Fenergo software Following ITIL principles, ensure our customers receive excellent service, resolving complex problems with engagement at a senior level within our customer accounts and Fenergo Manage the day to day activities of the Customer Support Team in region Act as point of escalation for customers in all...
12/10/2021
Full time
We are searching for a hands-on Regional Lead to join our Global Support Organisation. As the regional Lead, you will oversee the company’s Americas Support team and all customers they support, analyse problem tickets, identify problems trending in customer environments and with our products, and develop priority schedules based on business impact. You should be able to work with your team and inspire them to reach their goals. Description: Act as regional representative for all Customer Support activities in the Americas Perform a hands-on role leading your support team to identify root causes and permanently resolve problems in our customer’s solutions and Fenergo software Following ITIL principles, ensure our customers receive excellent service, resolving complex problems with engagement at a senior level within our customer accounts and Fenergo Manage the day to day activities of the Customer Support Team in region Act as point of escalation for customers in all...
Are you an experienced .NET developer who enjoys working in a fast-paced environment? Are you naturally curious and a lifelong learner? Do you live and breathe technology, have strong analytical skills and enjoy problem solving? Career development is incredibly important to us at Fenergo as our success is based on the growth of our people. This is why we actively seek the best and the brightest to join us. Further your career with an opportunity that connects you to a strong network, enables you to do your best work and actively supports your career. You Will Build new products and services as part of our SaaS product platform Be a member of a team who builds, deploys, and runs their own software all the way to production Design, build and maintain API’s, services, and systems across our cloud product platform Debug production issues across services and multiple levels of stack You Should Be A software engineer who thinks about complex systems, the components that...
04/10/2021
Full time
Are you an experienced .NET developer who enjoys working in a fast-paced environment? Are you naturally curious and a lifelong learner? Do you live and breathe technology, have strong analytical skills and enjoy problem solving? Career development is incredibly important to us at Fenergo as our success is based on the growth of our people. This is why we actively seek the best and the brightest to join us. Further your career with an opportunity that connects you to a strong network, enables you to do your best work and actively supports your career. You Will Build new products and services as part of our SaaS product platform Be a member of a team who builds, deploys, and runs their own software all the way to production Design, build and maintain API’s, services, and systems across our cloud product platform Debug production issues across services and multiple levels of stack You Should Be A software engineer who thinks about complex systems, the components that...
