• Toronto, Canada
Fenergo Dublin, Ireland
Full time
Are you an experienced .NET developer who enjoys working in a fast-paced environment? Are you naturally curious and a lifelong learner? Do you live and breathe technology, have strong analytical skills and enjoy problem solving? This role will be tasked with building out the core platform functionality to be used by the R&D Feature Scrum Teams to build new Enterprise grade functionality. Career development is incredibly important to us at Fenergo as our success is based on the growth of our people. This is why we actively seek the best and the brightest to join us. Further your career with an opportunity that connects you to a strong network, enables you to do your best work and actively supports your career. Main Responsibilities Execute full lifecycle software development in a semi agile scrum environment Work directly with Dev Team Lead and Architects to design and implement flexible and configurable software components Produce well designed, testable,...
Fenergo New York, United States
Full time
The Fenergo Customer Support Team is responsible for working with our client’s IT teams to help , guide and provide support for complex production issues with the Fenergo application. Job Description Work with Fenergo Clients IT teams to resolve production issues Accurately document customer issues, understand customer systems and configuration, identify problems and recommend solutions. Troubleshoot technically complex issues and drive them through to resolution Identify and reproduce customer reported software defects and work with our internal development teams to resolve them Contribute to the creation of a Knowledge Base by creating and reviewing content. Communicate with Customers via phone and email to keep them updated on the progress and status of their tickets Become a recognised subject matter expert in Fenergo products Participate in on-call duties rotation for out of hours Support May be required to travel occasionally (15%) Requirements...