Quicken Loans

  • New York, NY, USA
Quicken Loans Detroit, MI
29/03/2021
Full time
Minimum Qualifications 7 years of experience in user research and/or similar field Bachelor’s degree in human-computer interaction (HCI), psychology, anthropology, sociology or a related field Preferred Qualifications 10 years of experience in user research and/or a similar field Master’s or professional degree in human-computer interaction (HCI), psychology, anthropology, sociology or a related field Expert-level knowledge and experience leading exploratory research activities such as contextual inquiry, ethnography, diary studies and cognitive walkthroughs Expert-level knowledge and experience leading evaluative research activities such as usability testing, heuristics evaluations, surveys and clickstream analysis Expert-level knowledge and experience facilitating ideation, alignment and engagement workshops with a variety of disciplines and stakeholders Experience collaborating with cross-functional and interdisciplinary teams to curate, plan, execute,...