ServiceTitan

What you’ll do Build knowledge, competencies and job skills in Titans so that they can deliver value in every interaction with Prospects and Customers to reach their full performance potential. Shorten ramp time to productivity for new hires by creating, executing and continually optimizing the new hire onboarding program, while setting the expectation standards out the gate. Lead teams of new hires throughout their training period and hold them accountable for meeting their job responsibilities Get teams to peak performance against scorecard (e.g., close rate, cycle time, activations, NPS, product utilization, etc.) for ICs and Managers by uncovering gaps in competencies and developing programs to improve. This can include reviewing activities and coaching 1:1 or adapting overall program if there are systemic issues. Build and train to playbooks that reinforce value and outcomes to our Prospects and Customers. Deeply understand our Prospects and...