FXGT
Athens, Greece
FXGT is a leading online trading platform offering forex, CFDs, and crypto trading with advanced technology and competitive conditions. We provide a dynamic and innovative environment for professionals looking to grow in the financial markets industry.
We are looking to hire a Customer Experience Officer to join our successful and dynamic team. If you enjoy working in a fast-paced environment and being a member of a goal-oriented team, then you are fit for the role!
The Customer Experience Officer is required to work on weekends either morning or afternoon shift (one of the two days), approximately 3 weekends on a monthly basis, and according to the specific needs of each department.
Morning shift: 07:30 AM- 16:00 PM
Evening shift: 14:30 PM - 23:00 PM
Night shift weekend (Saturday and Sunday) : 23:00 PM - 07:00 AM (On rotation with the rest of the team)
Job Responsibilities
Dealing directly with clients’ queries over chat system,...