Let us introduce ourselves! EXANTE is a European investment services company established in 2011 that offers global multi-asset financial services, including direct access to a wide range of financial markets in the US, European Union and Asia-Pacific. What Will You Do During Your Shift Communicate and assist customers from all around the world in questions regarding our product and services (via email, chats and phone calls) Provide excellent customer support by identifying customers needs and solving tasks with an individual approach Communicate with other internal teams to find a solution for more specific requests sent by customers Maintain a positive image of our company Requirements We expect you To have both English and Russian language skills on a fluent level (written/spoken), the Polish language is an advantage To have a sense of empathy and desire to help people (“The one who cares”) Ability to explain complex things in simple words To...
18/07/2021
Full time
Let us introduce ourselves! EXANTE is a European investment services company established in 2011 that offers global multi-asset financial services, including direct access to a wide range of financial markets in the US, European Union and Asia-Pacific. What Will You Do During Your Shift Communicate and assist customers from all around the world in questions regarding our product and services (via email, chats and phone calls) Provide excellent customer support by identifying customers needs and solving tasks with an individual approach Communicate with other internal teams to find a solution for more specific requests sent by customers Maintain a positive image of our company Requirements We expect you To have both English and Russian language skills on a fluent level (written/spoken), the Polish language is an advantage To have a sense of empathy and desire to help people (“The one who cares”) Ability to explain complex things in simple words To...
EXANTE is an international investment company that provides direct market access and professional services to institutional investors, asset/wealth managers, brokerages and investment funds. Our one-stop multi-asset trading platform unlocks 150,000+ instruments including stocks & ETFs, options, bonds, futures, currencies and metals https //exante.eu/ * Headquartered in London, UK EXANTE has international representation in 10+ European and Asian locations. EXANTE is licensed by MFSA, CySEC, HK SFC and UK FCA and employs over 400 talents across the globe blending trading and technology skill sets. We are growing our international operations in Europe and Asia and therefore looking for an established Trade desk Specialist. Location Latvia/Russia Job purpose Provide trading and system support to investment professionals Ensure smooth and uninterrupted electronic order execution Requirements KEY RESPONSIBILITIES Coordinate execution with traders and monitor...
16/07/2021
Full time
EXANTE is an international investment company that provides direct market access and professional services to institutional investors, asset/wealth managers, brokerages and investment funds. Our one-stop multi-asset trading platform unlocks 150,000+ instruments including stocks & ETFs, options, bonds, futures, currencies and metals https //exante.eu/ * Headquartered in London, UK EXANTE has international representation in 10+ European and Asian locations. EXANTE is licensed by MFSA, CySEC, HK SFC and UK FCA and employs over 400 talents across the globe blending trading and technology skill sets. We are growing our international operations in Europe and Asia and therefore looking for an established Trade desk Specialist. Location Latvia/Russia Job purpose Provide trading and system support to investment professionals Ensure smooth and uninterrupted electronic order execution Requirements KEY RESPONSIBILITIES Coordinate execution with traders and monitor...
About The Role: We seek an experienced Information Technology Team Leader who is motivated to lead our software engineers and implement new processes for custom financial web applications. You will manage the day to day activities in an efficient manner and support the team in meeting business goals. Your tasks will be: Manage the operational activities of the IT department; Advance technical development cycle productivity by: -working on policies, processes, procedures and guidelines to advance technical development cycle productivity; -building process measurement and control mechanisms; Enhance the technical software quality by introducing and implementing new engineering standards and processes; Create feedback loops at all levels to ensure work delivers value; Ensure team members receive regular and actionable feedback; Mentor and coach your team members around their strengths and weaknesses to increase their individual...
08/07/2021
Full time
About The Role: We seek an experienced Information Technology Team Leader who is motivated to lead our software engineers and implement new processes for custom financial web applications. You will manage the day to day activities in an efficient manner and support the team in meeting business goals. Your tasks will be: Manage the operational activities of the IT department; Advance technical development cycle productivity by: -working on policies, processes, procedures and guidelines to advance technical development cycle productivity; -building process measurement and control mechanisms; Enhance the technical software quality by introducing and implementing new engineering standards and processes; Create feedback loops at all levels to ensure work delivers value; Ensure team members receive regular and actionable feedback; Mentor and coach your team members around their strengths and weaknesses to increase their individual...
