9 Forex & Fintech jobs in Malaysia

About EMQ EMQ is a fintech start-up operating a global financial settlement network that seamlessly integrates ecosystem participants. Thereby providing a faster, cheaper and more transparent financial settlement solution for individuals and businesses across the world. Our flexible network infrastructure directly integrates to end-points, providing last-mile distribution. We enable effective settlement, and cross-border movement of capital, across multiple industry verticals for a broad range of services. Meanwhile, adhering to complex regulations, and compliance standards in different markets. Globally, EMQ’s network spans across more than 80 countries with 8 offices in Taiwan, China, Hong Kong, Malaysia, Indonesia, UAE, Singapore, and London with expansion underway across key business markets in Asia Pacific, North America, Europe, Middle East, and Africa. Responsibilities   Office Operations Ensure smooth daily operations in the EMQ...

CS Technology and Tools Manager (Kuala Lumpur / Beijing) What You’ll Be Doing: · Create a comprehensive CS technology and tools strategy and roadmap to support our Effortless Customer Experience strategy, and improve service and operational efficiency; · Be the primary owner & administrator of all CS Platforms and Tools and evaluate new platforms and tools to improve the CS workflows to enable improvements in the speed and quality of support; · Be the day to day contact for CS vendors; · Analyze support workflows and make suggestions to improve efficiency and effectiveness; · Partner with product and engineering teams to provide input into product changes relating to the customer service department; · Partner with product and engineering teams on any new platform or tool integrations; · Project manage the design and rollout of new support channels and service offerings; · Work closely with CS Leadership to help define and...

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world? Responsibilities Ensuring customer service are delivered to our customers all the time and via every communication channel. Respond to customer enquiries via several channels (Chat and Email), provide information regarding products/services and other related enquiries. To provide service excellence so as to develop and maintain customer loyalty. Assist supervisor to work on project, handle any other ad hoc tasks assigned by supervisor. Requirements Minimum of 1+ years’ experience in customer service, preferably in finance industry or e-commerce. Excellent listening, speaking, reading,...

About Us At ATOME, we believe there is always a smarter way to achieve your aspirations. Through the power of our AI technologies, savvy consumers can now access a diverse range of lifestyle brands and services immediately by breaking down their purchases into instalment payments, or simply, Buy Now Pay Later (“BNPL”). We are now one of the biggest regional BNPL players in South East Asia and Greater China, rapidly expanding across Singapore, Malaysia, Indonesia, Vietnam and Hong Kong. Our customers can simply scan the QR code at our partnered retailer stores or choose ATOME as checkout on our partnered retailer websites, to enjoy our BNPL payment service. Our parent company, Advance.AI, is built and backed by experienced and successful entrepreneurs and investors in Singapore, China, and US who are from top-tier schools like Stanford, CMU, UIUC, Tsinghua, Fudan, SJTU, NUS, and NTU with rich industrial experiences from Goldman Sachs, Farallon Capital, Two Sigma, Amazon,...

Job Description: Get to know our team: Grab Financial Group is an organization within Grab responsible for all of Grab’s fintech ambitions to drive the region forward by making all kinds of financial services accessible to as many Southeast Asians as possible. This includes driving both consumer and merchant adoption of the GrabPay wallet, integrating GrabRewards across the platform, as well as driving new growth areas in lending and insurance, enabling millions of micro-entrepreneurs and consumers to be more productive and lead better financial lives. Get to know the Role: We are hiring for an experienced marketer to be part of Malaysia marketing for the lending business. You’ll be responsible for figuring out the best ways to engage Grab’s millions of micro-entrepreneurs and find relevant financial products from our partners that will improve their lives. You’ll build out a new way of marketing financial products to an unbanked or underbanked audience, opening up...

Job Description: Get to know our Team: Grab's Marketing Data Science department works on some of the most challenging and fascinating Marketing problems. This team supports Grab at group level which includes Transportation, Food, Fintech, and space around. We apply all the way from Foundational descriptive statistics to Machine Learning, deep learning, geospatial data mining, forecasting, optimization, and many other advanced techniques on our huge data sets to impact our business metrics. Our team identifies and solves real-time and large-scale Marketplace Marketing problems using a combination of multiple Data Science techniques. Sample of problems the Marketing Data Science Department solve - Complex Customer Lifecycle (Spread across Temporal behaviour, RFM, Geo-Spatial, User Level Persona) Impact measurement , machine/deep learning - based predictions (all sorts of pro-active and re-active churn models), Customer Lifetime Value (CLTV) for cross-pollinating marketplaces...

Job Description: Get to know our Team: We are a forward-looking team that is actively shaping the future of technology and society in Southeast Asia. Grab’s Public Affairs teams: build partnerships with governments in support of national policy agendas; engage constructively with government and other stakeholders on public policy discourse; and drive initiatives to harness the positive potential of technology to create social impact. The day-to-day activities: Drive development and implementation of public affairs strategy for Grab Financial Group (GFG) in Malaysia: Develop, own and execute GFG public affairs strategy and initiatives, including coordinating and working with other teams at Grab, to support business objectives and drive favourable outcomes for GFG and Grab’s public affairs teams. Work with Grab’s regional and country public affairs and GFG teams to analyse and provide insights on GFG-related public policy and regulatory issues, and develop...

Financial Institutions Sales Leader– Kuala Lumpur Are you a motivated sales manager, seeking to find that next challenge within the payments space? Are you enthused by the opportunity to work for a global fintech organization that offers ground-breaking digital solutions to business to business clients in pretty much any currency you can think of? Join Western Union as Financial Institutions Sales Leader. Motivated by our values: purpose driven, globally minded, and trustworthy & respectful We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. Better starts and ends with the customer You’ll be selling Western Union cross-border money movement solutions to mid-tier regional and global Financial...

The world is changing. We all want something different. At Luno, we see you as an individual. Together, we're upgrading the world of work to unleash your potential and empower you to become the best possible version of yourself. Upgrading the entire planet to a new financial system is a challenge of epic proportions. Like the first moon landing, it requires a special kind of people working together with unusual skill, focus and determination. We're changing the financial landscape, and to do so, we need the best team on board for our mission. In short, to achieve our goals, we need people with exceptional talent. As simple as that. A Little About Us We make it safe and easy to buy, store and learn about cryptocurrencies like Bitcoin and Ethereum. We currently have over 6 million customers across 40 countries. We're part of the Digital Currency Group , a group of companies driving progress in the cryptocurrency and blockchain space that includes Grayscale,...