FNZ Group
Wellington, New Zealand
The opportunity This is an exciting leadership opportunity within FNZ to join us as our new Chief Operating Officer. This role will see you leading a strong support team who are focused on client services, production support, tax and Kiwisaver services. You’ll be responsible for delivering service excellence in line with contractual terms as well as implementing and maintaining operational controls and frameworks, limiting the risk of financial crime and mitigating fraud. You’ll also be overseeing the management of our NZ business continuity plan, ensuring disruption for our customers is kept to a minimum as well as overseeing compliance and regulatory requirements and risk management. What Your Day Will Look Like Designing and executing our product and services roadmap of FNZ’s superannuation administration service in NZ Ensuring that processes, controls and an operating risk framework for production support, client services and investor services are standardised...