Reporting to the Senior Vice President Client Support, the Vice President of Customer Support for Global Payments will lead a dispersed team of approximately 60 individuals and will be responsible for the development and success delivery of transformational strategies and priorities for the function. This role will define and deliver KPI’s to support solutions to improve client experience. The VP Customer Support, Global Payments will be responsible for developing talent and culture, enabling the end-to-end client experience by identifying key client service issues, as well as collaborating with the Customer Experience Team and Product Management Team for progression to implement a best-in-class experience. RESPONSIBILITIES Deliverables as Vice President, Customer Support, Global Payments will include, but are not limited to, the following: · Defining the long-term direction and strategy for the function by using business knowledge to...
02/07/2020
Full time
Reporting to the Senior Vice President Client Support, the Vice President of Customer Support for Global Payments will lead a dispersed team of approximately 60 individuals and will be responsible for the development and success delivery of transformational strategies and priorities for the function. This role will define and deliver KPI’s to support solutions to improve client experience. The VP Customer Support, Global Payments will be responsible for developing talent and culture, enabling the end-to-end client experience by identifying key client service issues, as well as collaborating with the Customer Experience Team and Product Management Team for progression to implement a best-in-class experience. RESPONSIBILITIES Deliverables as Vice President, Customer Support, Global Payments will include, but are not limited to, the following: · Defining the long-term direction and strategy for the function by using business knowledge to...
This is an invitation for the guru in you to dream big and act on it . Join us to learn more about the dreams we are turning into reality. @Deutsche Bank Bucharest Excellence Center. We have a well-defined vision in Corporate Bank with high impact: Payments & Cheques: We provide the technology for payments, one of the most fundamental and critical capabilities of the Corporate Bank’s Cash Management business. Our platforms sit at the heart of Deutsche Bank and our business partners and clients rightly have the highest expectations for transformative delivery and innovative solutions, with a continuous focus on scalability, resilience and regulatory compliance. We support the full range of payment types, clearing systems and client types across the globe, from bulk low-value payments made by corporate clients, to 24x7 instant payments made by retail clients, to individual high-value payments made by financial institutions. Our change...
01/07/2020
Full time
This is an invitation for the guru in you to dream big and act on it . Join us to learn more about the dreams we are turning into reality. @Deutsche Bank Bucharest Excellence Center. We have a well-defined vision in Corporate Bank with high impact: Payments & Cheques: We provide the technology for payments, one of the most fundamental and critical capabilities of the Corporate Bank’s Cash Management business. Our platforms sit at the heart of Deutsche Bank and our business partners and clients rightly have the highest expectations for transformative delivery and innovative solutions, with a continuous focus on scalability, resilience and regulatory compliance. We support the full range of payment types, clearing systems and client types across the globe, from bulk low-value payments made by corporate clients, to 24x7 instant payments made by retail clients, to individual high-value payments made by financial institutions. Our change...
About FintechOS: We believe easy access to finance is as essential as electricity, water and education. It’s essential for all our lives to prosper. Creating highly personalized financial solutions can make an unimagined difference to everybody, everywhere - from disruptors, entrepreneurs and start-ups to traditional players and governments. For us, financial technology is freedom. Our Culture Be different. Be brave. Be human. A company is nothing without the right culture to deliver a mission. We think different. Work different. To deliver a different more innovative approach. We do this by being brave. We encourage everyone to be bold in how they solve things. Not to be afraid. It impacts everything and everybody. And gives real conviction to everything we do. But we must be human. To help transform the lives of everybody. Our Growth Already, millions of people globally are successfully consuming hyper-personalized products and services using FintechOS...
27/06/2020
Full time
About FintechOS: We believe easy access to finance is as essential as electricity, water and education. It’s essential for all our lives to prosper. Creating highly personalized financial solutions can make an unimagined difference to everybody, everywhere - from disruptors, entrepreneurs and start-ups to traditional players and governments. For us, financial technology is freedom. Our Culture Be different. Be brave. Be human. A company is nothing without the right culture to deliver a mission. We think different. Work different. To deliver a different more innovative approach. We do this by being brave. We encourage everyone to be bold in how they solve things. Not to be afraid. It impacts everything and everybody. And gives real conviction to everything we do. But we must be human. To help transform the lives of everybody. Our Growth Already, millions of people globally are successfully consuming hyper-personalized products and services using FintechOS...
Scurta descriere a companiei Key Way Services believes that successful businesses start with great people! Our company is part of a global group, with headquarters in Bucharest. Our teams are constantly working on providing international support for companies that operate in a variety of industries. Since we also work in Tech and FinTech, you’ll be able to create innovative marketing materials for these sectors! Looking for a challenge? We’re in need of your skills and experience! You’ll have the chance to show off every ability acquired so far, on all of our projects. Here, we value everything you work on. Through our training and core values, self-improvement and further developing your knowledge will come naturally to you. Cerinte Pre-required knowledge and skills: Leadership, Negotiation, Scheduling, Cost Control, Risk Management, Contract Management, Communication, Critical Thinking, Task Management, Quality Management, Meetings Management, Business...
26/06/2020
Full time
Scurta descriere a companiei Key Way Services believes that successful businesses start with great people! Our company is part of a global group, with headquarters in Bucharest. Our teams are constantly working on providing international support for companies that operate in a variety of industries. Since we also work in Tech and FinTech, you’ll be able to create innovative marketing materials for these sectors! Looking for a challenge? We’re in need of your skills and experience! You’ll have the chance to show off every ability acquired so far, on all of our projects. Here, we value everything you work on. Through our training and core values, self-improvement and further developing your knowledge will come naturally to you. Cerinte Pre-required knowledge and skills: Leadership, Negotiation, Scheduling, Cost Control, Risk Management, Contract Management, Communication, Critical Thinking, Task Management, Quality Management, Meetings Management, Business...
DIGITAL PERFORMANCE MANAGER Are you creative, detail-oriented, highly motivated and curious? Are you looking for a influential role in one of the most performant FinTech companies in Romania? If you have spent two or more years as an Online Marketing Analyst/Specialist, SEM/PPC Specialist, or something similar - and you know your stuff. You know your way around Google AdWords and Analytics so well, you could do it with your eyes closed. You have experience with SEM, SEO, product feeds, Social Media Advertising, email Marketing. You enjoy autonomy to grow in your role. If you are proactive, result-oriented, well-organized, you have the ability to easily switch priorities; You looooove complex analytics data. If the above-mentioned things totally fit you, we invite you to join our team! We are looking for a Digital Performance Manager who is willing to work closely with the company CEO, measuring data to ensure our products’ success. Your Roles & Responsibilities...
20/06/2020
Full time
DIGITAL PERFORMANCE MANAGER Are you creative, detail-oriented, highly motivated and curious? Are you looking for a influential role in one of the most performant FinTech companies in Romania? If you have spent two or more years as an Online Marketing Analyst/Specialist, SEM/PPC Specialist, or something similar - and you know your stuff. You know your way around Google AdWords and Analytics so well, you could do it with your eyes closed. You have experience with SEM, SEO, product feeds, Social Media Advertising, email Marketing. You enjoy autonomy to grow in your role. If you are proactive, result-oriented, well-organized, you have the ability to easily switch priorities; You looooove complex analytics data. If the above-mentioned things totally fit you, we invite you to join our team! We are looking for a Digital Performance Manager who is willing to work closely with the company CEO, measuring data to ensure our products’ success. Your Roles & Responsibilities...
About Us We are looking for passionate C++ engineers who enjoy problem solving and working within a demanding and fast-moving environment. The right candidate will have a passion for learning new skills and wanting to join the FinTech space in order to meet the needs of our expanding portfolio of international financial clients. This is an excellent opportunity to be part of a growing team based out of Bucharest and to work with colleagues across multiple regions globally. No previous financial experience is required making this an ideal role to enter the FinTech space and a fantastic opportunity to learn in depth some of the most important aspects of trade processing utilised by all major investment banks. The MarkitWire platform is mission critical to the world’s capital markets and relies on a high availability systems architecture that has been developed in house. The platform is also complex – providing a variety of workflows for Interest Rate, Credit and Equity...
18/06/2020
Full time
About Us We are looking for passionate C++ engineers who enjoy problem solving and working within a demanding and fast-moving environment. The right candidate will have a passion for learning new skills and wanting to join the FinTech space in order to meet the needs of our expanding portfolio of international financial clients. This is an excellent opportunity to be part of a growing team based out of Bucharest and to work with colleagues across multiple regions globally. No previous financial experience is required making this an ideal role to enter the FinTech space and a fantastic opportunity to learn in depth some of the most important aspects of trade processing utilised by all major investment banks. The MarkitWire platform is mission critical to the world’s capital markets and relies on a high availability systems architecture that has been developed in house. The platform is also complex – providing a variety of workflows for Interest Rate, Credit and Equity...
We are looking for passionate C++ engineers who enjoy problem solving and working within a demanding and fast-moving environment. The right candidate will have a passion for learning new skills and wanting to join the FinTech space in order to meet the needs of our expanding portfolio of international financial clients. This is an excellent opportunity to be part of a growing team based out of Bucharest and to work with colleagues across multiple regions globally. No previous financial experience is required making this an ideal role to enter the FinTech space and a fantastic opportunity to learn in depth some of the most important aspects of trade processing utilised by all major investment banks. The MarkitWire platform is mission critical to the world’s capital markets and relies on a high availability systems architecture that has been developed in house. The platform is also complex – providing a variety of workflows for Interest Rate, Credit and Equity derivatives...
17/06/2020
Full time
We are looking for passionate C++ engineers who enjoy problem solving and working within a demanding and fast-moving environment. The right candidate will have a passion for learning new skills and wanting to join the FinTech space in order to meet the needs of our expanding portfolio of international financial clients. This is an excellent opportunity to be part of a growing team based out of Bucharest and to work with colleagues across multiple regions globally. No previous financial experience is required making this an ideal role to enter the FinTech space and a fantastic opportunity to learn in depth some of the most important aspects of trade processing utilised by all major investment banks. The MarkitWire platform is mission critical to the world’s capital markets and relies on a high availability systems architecture that has been developed in house. The platform is also complex – providing a variety of workflows for Interest Rate, Credit and Equity derivatives...
About FintechOS: We believe easy access to finance is as essential as electricity, water and education. It’s essential for all our lives to prosper. Creating highly personalized financial solutions can make an unimagined difference to everybody, everywhere - from disruptors, entrepreneurs and start-ups to traditional players and governments. For us, financial technology is freedom. Some Facts FintechOS is a product company, building an innovative platform for a global market in the fintech space Venture-backed business started in Bucharest, with a big list of international clients already under our belt, serving customers in Europe, UK, and North America Scaling globally at a high speed: 140+ people, 3 countries with 100% YOY growth rate over the last years FAST 50 & FAST 500 ranked by Deloitte amongst top technology companies in Europe and EMEA Ranked in TOP 3 best fintech in CEE Product overview: FintechOS accelerates the adoption of modern...
15/06/2020
Full time
About FintechOS: We believe easy access to finance is as essential as electricity, water and education. It’s essential for all our lives to prosper. Creating highly personalized financial solutions can make an unimagined difference to everybody, everywhere - from disruptors, entrepreneurs and start-ups to traditional players and governments. For us, financial technology is freedom. Some Facts FintechOS is a product company, building an innovative platform for a global market in the fintech space Venture-backed business started in Bucharest, with a big list of international clients already under our belt, serving customers in Europe, UK, and North America Scaling globally at a high speed: 140+ people, 3 countries with 100% YOY growth rate over the last years FAST 50 & FAST 500 ranked by Deloitte amongst top technology companies in Europe and EMEA Ranked in TOP 3 best fintech in CEE Product overview: FintechOS accelerates the adoption of modern...
About FintechOS: We believe easy access to finance is as essential as electricity, water and education. It’s essential for all our lives to prosper. Creating highly personalized financial solutions can make an unimagined difference to everybody, everywhere - from disruptors, entrepreneurs and start-ups to traditional players and governments. For us, financial technology is freedom. Our Culture Be different. Be brave. Be human. A company is nothing without the right culture to deliver a mission. We think different. Work different. To deliver a different more innovative approach. We do this by being brave. We encourage everyone to be bold in how they solve things. Not to be afraid. It impacts everything and everybody. And gives real conviction to everything we do. But we must be human. To help transform the lives of everybody. Our Growth Already, millions of people globally are successfully consuming hyper-personalized products and services using...
15/06/2020
Full time
About FintechOS: We believe easy access to finance is as essential as electricity, water and education. It’s essential for all our lives to prosper. Creating highly personalized financial solutions can make an unimagined difference to everybody, everywhere - from disruptors, entrepreneurs and start-ups to traditional players and governments. For us, financial technology is freedom. Our Culture Be different. Be brave. Be human. A company is nothing without the right culture to deliver a mission. We think different. Work different. To deliver a different more innovative approach. We do this by being brave. We encourage everyone to be bold in how they solve things. Not to be afraid. It impacts everything and everybody. And gives real conviction to everything we do. But we must be human. To help transform the lives of everybody. Our Growth Already, millions of people globally are successfully consuming hyper-personalized products and services using...
This is an invitation for the guru in you to dream big and act on it . Join us to learn more about the dreams we are turning into reality. @Deutsche Bank Bucharest Excellence Center. We have a well-defined vision in Corporate Bank, with high impact: Corporate Banking is a technology centric business, with an increasing move to real-time processing, an increasing appetite from customers for integrated systems and access to supporting data. This means that technology is more important than ever for the business. Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support and opportunities to...
09/06/2020
Full time
This is an invitation for the guru in you to dream big and act on it . Join us to learn more about the dreams we are turning into reality. @Deutsche Bank Bucharest Excellence Center. We have a well-defined vision in Corporate Bank, with high impact: Corporate Banking is a technology centric business, with an increasing move to real-time processing, an increasing appetite from customers for integrated systems and access to supporting data. This means that technology is more important than ever for the business. Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support and opportunities to...
