Senior Sales Operations - MEE

  • Temenos
  • Dubai, UAE
  • 25/11/2021
Full time Business Development Operations Sales

Job Description

About Temenos

We’re passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.

We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.

Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!


This role is a high value-add business partner to the sales organization, enabling the sales operation team to proactively engage with the regional sales force to deliver best-in-class sales support to the business. The individual will have to combine technology know-how, business acumen, familiarity with marketing and finance and governance skills to achieve sales operations efficiency.

Key Responsibilities

  • Perform and support sales forecast reviews and submission for Sales team and Management
  • Leverage sales analytics and modelling, and streamline sales processes to drive revenue growth
  • Organize and conduct deal reviews across pipeline in collaboration with the Regional Directors and their teams, in accordance with internal procedures
  • Track and analyze key metrics including pipeline growth, win/loss rates, funnel movement
  • Develop and maintain regional reports and KPIs
  • Provide CRM support and training to Sales - responsible for super user training; onboarding on new employees and UAT for project initiatives
  • Understand commercial and revenue recognition policy and support the sales team in effectively applying it; assist the team on the sales process and act as liaison with Legal, Finance, BSG stakeholders (from draft contract creation to timely revenue booking)
  • Work with CRM team to communicate Salesforce enhancements to the Sales team and ensure adherence
  • Proactively take action to drive operational improvements. Manage performance, training and development of sales operation team members
  • Ensure the day-to-day operational execution of the Sales Operations function within each subregion
  • Perform such other duties, functions and services, consistent with status or vocational ability, as may from time to time be required.

Skills & Experience

  • 5 years’ + experience in Fintech industry within MEA region with extensive experience in any or all the following departments: Sales, Sales operations, Business Operations and/or Business Finance;
  • Ability to work in a strong sales culture environment, with good understanding of sales processes and methodologies. Experience with SaaS/ Cloud business would be an advantage.
  • Ability to simultaneously manage multiple geographies, re-assess priorities and quickly adapt to a changing environment.
  • Deep hands-on experience in driving process improvement, as well as successful implementation and utilization of Salesforce tools;
  • High proficiency in MS Office tools for sales analysis, insights and reporting purposes.
  • Ability to initiate and build relationships
  • Proven track record of effectively interfacing with, and influencing, cross-functional departments and Sales Management team;
  • Demonstrate good communication & interpersonal skills with crisp industry and market knowledge to establish interest, trust and credibility.
  • Self-motivated and achievement oriented;
  • Analytical thinking;
  • Strong attention to details;
  • Team-player.


  • You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
  • You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
  • You will be part of a team that values integrity; we support each other and keep our promises.
  • You will be able to work freely, flexibly and true to your authentic self; we champion diversity.
  • You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
  • You will experience what we call – Temenosity!

We value applications from people from all walks of life; if you are excited to be part of our journey and want to make a real impact, we would love to hear from you.

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