Data Analyst

  • MoneyFellows
  • Cairo, Egypt
  • 25/11/2021
Full time Analysts

Job Description

About the job

Overview:

Are you ready to join the Rockstar FinTech company? We are curving the world's financial services by facilitating one-of-a-kind services that help people's lives. MoneyFellows is positioned as one of the most booming FinTech in the MEA region providing state-of-the-art technologies that support our market fit financial services products.

Responsibilities:

  • Work alongside different stakeholders in our business in order to support research Customer Happiness teams & plans that guide and inform business decisions.
  • Support research Customer Happiness team in research strategy including: goal definitions, methods selection, cohort selection & customer feedback (NPS/CSAT) research, insight gathering and communication.
  • Support the implementation of user-centered research using a variety of methodologies including: ethnographic interviews, ethnography, , consumer concept testing, benchmarking/competitive analysis, usability, persona/profile creation and other appropriate qualitative and quantitative research techniques.
  • Perform Data analysis from quantitative findings in order to create actionable insights and recommendations along creating all function dashboards
  • Continually monitor research, data and trends from secondary research sources (both internal and external) such as academic research and industry reports to inform and improve our research methods and methodology.
  • Contribute to the design systems and best practices to develop & reflect for a better customer experience
  • Conduct research in various consumer environments.
  • Become the voice of the costumer in order to create empathy and transfer user stories to key stakeholders & highlight business Areas of improvement

Qualifications:

  • Bachelor’s degree in design, sociology, economy, actuary, etc...
  • Strong background in quantitative research processes
  • Data analysis Software Excel Preferred
  • Strong communication skills: Storytelling
  • Some experience doing UXR for digital services
  • SPSS, R or any other data analysis software

Benefits:

  • Highly supportive team culture
  • Flexibility
  • Unlimited Paid Time Off
  • Family Medical Coverage
  • Quarterly OKRs bonus
  • Exclusive access to our money circles with ultimate credit limit & reserved 1st slot
  • Unlimited learning resources, and much more.