We are seeking career minded, experienced and motivated individuals for a full time position in the Product Development department in our Sofia based office which has been in operation since 2012, and currently employs over 90 people in the following departments: Operations, Compliance, Accounting, Risk Management, Product Development, Data Analytics, Marketing etc.
The Business Analyst will be responsible for the maintenance and the coordination of future feature requests for several of FXCM’s internally developed software products. The candidate will be responsible for customizing settings to these products as needed as part of routine maintenance to suit business needs, and will work with business teams, developers, and testing teams to implement new functionality.
Primary responsibilities (not limited to):
Liaising with business to confirm needed changes to the system, and coordination when applying said changes
Creating logical and innovative solutions to complex business problems with a focus on automation and improvements to the customer experience
Documenting newly created solutions in project packages
Writing business requirements documentation in user story format along with use cases for new feature requests
Preparing documentation on process flows and presenting them to business stakeholders when needed
Working closely with developers along with business stakeholders to ensure technical compatibility and end user satisfaction in an Agile environment
Working closely with QA testing team to ensure new and existing functionality is properly implemented
Conduct User Acceptance Testing (UAT)
Must have minimum 1 year experience in Business Analyst role or Project Manager role
Experience in an Agile environment is strongly preferred
Must have experience writing User Stories and business requirements
Having a BA certification from IIBA, PMI or equivalent organization is strongly preferred
Experience in financial sector strongly preferred
Experience with Customer Onboarding strongly preferred
Must have strong attention to detail
Must have strong organizational skills
Must be analytical with the capability to evaluate business objectives and come up with innovative solutions
Must be independent and a self-starter, the position entails working with remote staff
Must have excellent collaboration skills
Must have fluency in English, both written and verbal
Hours: 40 hours/week - Monday to Friday. Working hours/Shifts: 10am-7pm
If you are interested in this position, please send us your CV in English.
Only short-listed candidates will be contacted for an interview.
FXCM is a leading provider of online foreign exchange (FX) trading, CFD trading, spread betting and related services. Founded in 1999, the company's mission is to provide global traders with access to the world's largest and most liquid market by offering innovative trading tools, hiring excellent trading educators, meeting strict financial standards and striving for the best online trading experience in the market.
Clients have the advantage of mobile trading, one-click order execution and trading from real-time charts. In addition, FXCM offers educational courses on FX trading and provides trading tools, proprietary data and premium resources.
FXCM Pro provides retail brokers, small hedge funds and emerging market banks access to wholesale execution and liquidity, while providing high and medium frequency funds access to prime brokerage services via FXCM Prime. FXCM is a Leucadia Company.