Salesforce Process Analyst

  • ThinkMarkets
  • Sofia, Bulgaria
  • 25/05/2022
Full time Analysts Business Development Fintech Forex Sales

Job Description

ThinkMarkets is a global online brokerage firm, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we allow our clients to trade the world 24-hours a day. Our mission is to disrupt the brokerage industry by allowing access to global markets and thousands of products to allow our clients to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.

We are seeking a top Salesforce Process Analyst to take a lead role in analyzing and improving existing processes, gathering data, and creating new business strategies in line with client expectations.

To ensure success as a Salesforce Process Analyst, you should have detailed knowledge of business workflows, excellent communication skills, and a highly adaptable approach.


  • Meeting with key stakeholders to discuss areas of focus and improvement within the business
  • Gathering and processing data to identify process performance areas
  • Designing workflows and process strategies to improve business performance
  • Creating and presenting process reports for stakeholders' approval
  • Overseeing the implementation of revised company processes and workflows
  • Monitoring the efficacy of updated workflows
  • Staying up to date with the latest business practices and technologies


  • Bachelor's degree in business, economics, accounting, or similar
  • 5+ years' experience as a process analyst
  • Proven portfolio of completed projects
  • Advanced understanding of business functions, workflows, and processes
  • Excellent written and verbal communication skills
  • Detailed knowledge of workflow and process control software
  • Analytical and problem-solving skills
  • Good interpersonal skills
  • Experience with team management

What we offer:

  • Highly competitive remuneration
  • 25 days annual paid leave & 1 day Birthday leave
  • Health insurance & Dental Care for you, spouse, and kids under 18
  • Hybrid/ remote working option
  • Fully covered Multisport card
  • Gift cards for special occasions
  • Employee Assistance Program
  • Referral Program
  • Fresh fruits, nuts, healthy snacks, and beverages
  • Modern and colorful office in Cargill Tower, close to public transports and commodities