NOC Engineer

  • eToro
  • Tel Aviv, Israel
  • 26/09/2022
Full time Forex Fintech IT - Software Development IT - Systems Engineering

Job Description

eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading, blockchain and machine-learning-based investment products. eToro is a regulated and secure platform, operating in full transparency with its clients’ interest in mind.

eToro’s award-winning trading and investing platform is at the forefront of Fintech technology. Our Research and Development department develops cutting-edge technologies, focusing on field-relevant areas, such as blockchain and artificial intelligence. We offer competitive fees and an organizational culture which is both professional and fun.

The NOC engineer is responsible for monitoring and operating the company production systems and application issues. The NOC Engineer will be coordinating operations and engineering teams in order to identify malfunctions impact on customers, send out status updates, research and solve production malfunctions. The NOC engineer will work with 3rd party suppliers and identify root cause to implement a fix.

What you’ll be doing

  • Monitor applications and performance of production servers.
  • Determine the root cause of production issues.
  • Production crisis management.
  • Procedures and reports management.
  • Communication and escalation of complex issues to development and system teams.
  • Perform fault detection, isolation, resolution, and root cause analysis.

Requirements:

Want to join? If you

  • A minimum of +1 year experience in a technical support or NOC or a similar position.
  • Experience working with Windows\\Linux systems specifically in managing or supporting production environments
  • Experience working with the latest and greatest technologies like Kubernetes, Prometheus, Splunk, DataDog and more.
  • Experience working with the industry’s major cloud providers like Azure.
  • Experience in managing production downtime incidents.
  • High level English.

It will also be nice if you

  • Have scripting skills: (Shell/Bash, Perl, Python, Ruby, PowerShell)

Besides that you must possess the following qualities and skills

  • Independent in your work, self-motivated
  • Be a problem solver and have excellent troubleshooting skills
  • Be able to handle a stressful and dynamic working environment
  • Excellent communication skills
  • Excellent working relations with interfaces
  • Should be able to work shifts and during weekends and holidays.