Product Owner - Customer Portal

  • ZFX
  • London, United Kingdom
  • 24/01/2023
Full time Forex IT - Software Development Project Management

Job Description

Product Owner - (Customer Portal Web Application)

Zeal group of companies (collectively Zeal Group) is a business portfolio of the parent company Zeal Holdings Limited, comprising regulated financial institutions and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology.

ZFX is seeking Product Owner experienced with customer portals and fintech dashboard panels . Accountable for the delivery of the solutions that would meet the requirement along with business outcomes.

Are you looking to be a part of an influential company in the Forex industry? We are looking for experienced Product Owner to help out building the next generation of our web application.

Key Objective Of Role

  • Lead the product direction and planning, deliver trendy and user-friendly Customer Portal web application .

Key Responsibilities

  • Set your team's goals, success metrics and roadmap to align with ZFX’s mission and drive maximum impact based on data analysis, market research and company strategy
  • Completely own your team's products, existing or new, from ideation, through development, to launch, growth and maintenance
  • Have technical discussions with engineers regarding approaches, requirements, and more
  • Collaborate with other stakeholders, such as Marketing, Customer support and Sales
  • Act as the primary communicator between stakeholders and teams
  • Define product vision, road-map and growth opportunities
  • Lead company expansion into new products and regions;
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Lead the planning product release plans and set the expectation for delivery of new functionalities
  • Oversee user journey and UI testing
  • Research and analyse market, the users, and the roadmap for the product
  • Keeping up to date with the movements of competitors and the industry
  • Keep abreast with Agile/Scrum best practices and new trends


  • 3 + years of technical experience building and owning web application products within the fintech or banktech industry
  • Understanding in the Forex market is an advantageous ;
  • Outstanding written and oral communication skills
  • High analytical and technical acumen along with strong business sense that guides ROI based prioritisation
  • Experience formulating and driving a focused product vision, and owning the narrative with leadership, users, and partners
  • A bias to action and bootstrapping major projects, never hesitant to roll up your sleeves and be hands on
  • Experience developing product(s) from zero to first release and beyond
  • Readiness to provide insight and deliver measurable results for sophisticated products under ambiguous situations in a fast-paced environment
  • Good understanding of regulatory requirements in the banking and / or asset management industry;
  • Hands-on experience managing all stages of the product lifecycle and roadmap
  • BSc/BA in Computer Science, Engineering or related field (ideally)
  • Background in software development and program management is preferred
  • Exceptional organizational and leadership abilities
  • Excellent communication and relationship building skills to ensure you are able to work with cross functional teams to achieve results.
  • Strong problem-solving aptitude