Senior Payments Lead

The Pepperstone story started in 2010. Our team describe us as a place for the creative and the driven. We're a team who do things a little differently: we're a global fintech that was born digital, nimble, connected and united in our purpose to truly support every one of our customers' quests for trading mastery. Our people are motivated to develop their career in finance in a vibrant and fast-paced environment. We thrive on progress - for our traders and for ourselves. We possess a unique organizational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers.

The Role

The Senior Payments Lead is a newly created opportunity to support the end-to-end delivery of the global payments ecosystem at Pepperstone. Joining our payments team, you will play a key role in delivery of our global payments strategy with the development of new ways for our customers to manage their money. Reporting directing to the Head of Payments and Fraud protection, you will have an array of technical and project leadership over a domain squad within the payments group working in an agile environment.

Your main responsibilities will include:

• Partnering with key stakeholders including engineering leads and their teams to analyze, compile and prioritize backlogs
• Engaging with relevant internal and external stakeholders to identify, develop, document, validate and endorse business and payments requirements
• Assisting with the elaboration of the user stories and requirements and document the processes and train/support the different teams
• Monitoring progress and performance and drive improvements
• Preparation of monthly and quarterly payments reporting
• Auditing and improving processes, including creating and updating documentation
• Managing the payments escalations backlog
• SME and escalation point for payments challenges and issues

About You:

• Demonstrated experience in payments including digital payments experience and/or working with a payment technology company
• Demonstrated ability to build strong internal and external relationships with sound verbal and written communication skills
• Strong analytical mindset
• Exceptional organizational skills
• Ability to manage projects, business initiatives end to end
• Ability to adapt and work within a fast-paced and changing environment
• Flexible to work across time zones as required
• At Pepperstone, we value your commitment to ongoing learning and development.

Why you will enjoy working with us:

• Competitive remuneration structure
• Genuinely collaborative and friendly culture
• Flexible & hybrid working arrangements - we value work-life balance
• Ongoing Personal Development & Training
• Employee Assistance Program
• Frequent team events and celebrations
• Paid Volunteering leaves
• Flex Work- Work from anywhere for up to 6 weeks per year

About Pepperstone

Pepperstone is an online Forex and CFD Broker providing traders across the globe with cutting edge technology to trade the world's markets. Our award-winning combination of outstanding customer service coupled with incredibly low-cost pricing across all FX, CFDs and Commodities has resulted in Pepperstone being one of the world's fastest growing FX brokers. Our focus is to support every one of our customers' quests for trading mastery.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and we strongly encourage applications from any background.