CRM/CJE Marketing Manager

  • FxPro Financial Services Limited
  • Limassol, Cyprus
  • 20/11/2023
Full time Forex Fintech Customer Service Marketing Sales

Job Description

Join FxPro: an international fintech company for talented professionals. We are always on the lookout for individuals who can perform and excel in a dynamic and innovative working environment. We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco, Nassau & Dubai with 200+ FxPro employees of 22 nationalities.

We are looking for a CRM Marketing Manager experienced in Customer Journey Management.

You will:

  • Identify and program scenarios for user segments with individual flow based on user behavior.
  • Improve existing client segmentation methods and communication channels; experiment with and evaluate new segments.
  • Develop a reporting system for tracking and analyzing user behavior metrics.
  • Work with teams to drive the adoption of CRM products and identify opportunities.
  • Configure and oversee push notifications and emails for user communication.
  • Design engaging emails and push notifications, set up automated customer journey chains and evaluate CRM campaigns rigorously.
  • Plan and conduct A/B testing for various CRM campaigns to optimize messaging, timing, and content.

We are looking for:

  • Hands-on data-driven CRM experience (2-3 years minimum).
  • Intermediate knowledge of email marketing.
  • Strong organization and communication skills.
  • Attention to detail.
  • Proficiency in MS Office (Excel and PowerPoint).
  • Structured monitoring experience.
  • HTML experience for email creation is an advantage.

We offer:

  • Excellent compensation package
  • Medical and life insurance, provident fund, in-house gym with a personal trainer; courses and conferences;
  • Company discount card for various products & services, and many more;
  • MacBook or laptop on Linux or Windows, one, two or more displays? You choose!
  • Career growth and professional development;
  • Free daily catering, snacks and beverages.