System Administrator

  • FNZ Group
  • Prague, Czechia
  • 24/05/2024
Full time Forex Fintech IT - Systems Engineering

Job Description

About The Role:

As a member of our Workplace Technology team you will be responsible for investigating, responding to and helping to resolve corporate IT technical problems. You'll spend a lot of your time learning how FNZ put together the Infrastructure on which our award winning Platforms run, getting stuck into supporting & maintaining technology and being part of a rapidly growing tech company delivering the best financial platforms to the UK’s biggest blue chip Financial Services companies.

You'll be dealing directly with our users on a daily basis, as well as working closely with engineers and Platform Support teams to ensure that FNZ continue to deliver the best Infrastructure and continue to enable FNZ to do the great things we do. You'll be exposed to all facets of IT and be expected to develop the expertise necessary to support our extensive portfolio of applications, hardware and services.

Specific Role Responsibilities

  • To resolve logged Desktop Issues and provide user support to over 6000 FNZ staff globally.
  • Manage and maintain physical and VDI corporate images and deployment.
  • Participate in planning & designing high-end physical server & desktop spec to enable corporate users and Developers.
  • Maintenance, troubleshooting and upgrades of corporate software and hardware, liaising directly with vendors as required.
  • To ensure that all new and existing staff have the appropriate system access to carry out their role; record and monitor such access adhering to FSA & industry InfoSec best practice.
  • Maintenance and provision of hardware to staff including laptops, smartphones and other devices to enable the workforce.

Experience Required

  • Strong knowledge of Microsoft desktop & server products.
  • Solid understanding of hardware products including servers, PCs, laptops, printers and general network equipment.
  • Solid understanding of fundamental networking principles.
  • Excellent written & oral communication skills.
  • Good team player.
  • Independent, ability to self-manage and able to take initiative
  • Superior problem solving capabilities.
  • Experience of Active Directory, E-Mail and VMWare VDI would be beneficial.
  • Experience of InTune administration would be preferable but not necessary as training will be given.
  • Powershell scripting and process automation skills would be an advantage

About FNZ

FNZ is a global FinTech firm, transforming the way financial institutions serve their wealth management customers. We partner with banks, insurers and asset managers to help consumers better achieve their financial goals. The business has grown rapidly in recent years, as its institutional customers have used FNZ’s platform to improve transparency, choice and drive down long-term costs for consumers of wealth management products across all segments: from mass-market workplace pensions to mass-affluent and high-net-worth clients.

Today, FNZ is responsible for over £400 billion in assets under administration (AuA) held by around 5 million customers of some of the world’s largest financial institutions, including Standard Aberdeen, Santander, Lloyds Bank, Vanguard, Generali, Barclays, Quilter, UOB, Aviva, Zurich, UBS, BNZ, Findex and FNZC. In total, FNZ partners with over 60 financial institutions across the UK, Europe, Australia, New Zealand and South-East Asia. The company has over 1,400 employees in the UK, Czech Republic, Shanghai, Singapore, Australia and New Zealand.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.