Senior Product Manager

  • Nedbank
  • Johannesburg, South Africa
  • 20/06/2024
Full time Forex IT - Software Development Operations Project Management

Job Description

Job Requisition details and Talent Acquisition contact

REQ: 134102

Role: Senior Product Manager Forex : Foreign Bank Notes; Travel Card and Foreign Currency Account

Talent Acquisition Specialist: Lebohang Monate

Advert closing date: 25/06/2024

Job Family

Project, Process and Product

Career Stream

Trading Enablement

Job Purpose

This role will be focused on Foreign Bank Notes; Travel Card & Foreign Currency Account but role may extend to other bank product focus areas within Financial Management space or associated value stream products linked Forex offerings. The successful incumbent will identify and develop products and services in line with Nedbank’s strategic objectives.

Job Responsibilities

  • Senior Manager: Forex - Foreign Bank Notes and Travel Card & Foreign Currency Account Product Managerwill be driving planning; implementation and growth of overall Foreign Bank notes; Travel Card and ForeignCurrency Accounts CVP for Nedbank.
  • Product Manager will be responsible for clearly articulating thevision/direction of product strategy and prioritise backlog items.
  • Product Manager will be central point of contact and accountable for enterprise delivery of key initiativesfrom concept ; building commercial viable business cases throughout product life-cycle includingcommercialisation and scaling execution/contracting.
  • Building alignment across organisation on solution/product direction and priorities. Develop; drive andexecute product development and growth across Foreign Bank Notes/Travel Card & Foreign CurrencyAccount products/CVP in collaboration with segment stakeholders applying agile principles.
  • Role will have reporting line of product manager/specialist into role which requires strong leadershipcapabilities; strategic direction and execution to effectively manage a team to achieve agreed targets.
  • Represent client insights and drive and monitor the implementation of product strategy against objectivesand outcomes by ensuring that all businesses are aligned to the strategy. Client experience, vendorstrategies and scaling in individual/juristic space are key journeys that will form part of accountability ofproduct owner.
  • Proactively develop and manage product budget according to the strategic business requirements andensure active and successful growth of Nedbank market share across existing and new clients througheffective delivery of foreign bank notes products that meet/exceed client expectations.
  • RBB representatives in all forums to ensure best in practise and client journey enablement for RBB.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in NedbankCulture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.Green Strategy).
  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
  • Develop relevant product offerings informed by research and segment insights; competitive pricing and understanding client needs.
  • Provide advice and drive the creation of business value through the alignment of business offerings to business requirements.
  • Ensure that product adheres to all compliance and operational risk and security standards by following thelegal; risk and compliance governance processes.
  • Respond efficiently to problems arising by using appropriate problem identification techniques in order topropose a solution.
  • Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines

Job Responsibilities Continue

  • Drive Non-Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.
  • Create cost efficiencies through product or process innovation and digitization.
  • Understand budget requirements by setting realistic targets.
  • Manage the cost in the Project Life Cycle by negotiating with suppliers and limiting unnecessary costs.
  • Ensure client satisfaction by driving the development and implementation of solutions.
  • Be the principal point of contact for all stakeholders within the project life cycle by engaging and keeping stakeholders informed.
  • Ensure alignment and match with business requirements by engaging with the relevant internal and/or external stakeholders and delivering on enhancements where applicable.
  • Facilitate the accomplishment of work goals by building collaborative relationships.
  • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
  • Identify training courses and career progression for self through input and feedback from management.
  • Ensure all personal development plan activities are completed within specified timeframe.
  • Share knowledge and industry trends with team and stakeholders through formal and informal interaction.
  • Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Drive Non-Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.

Essential Qualifications - NQF Level

  • Advanced Diplomas/National 1st Degrees

Minimum Experience Level

  • 5-10 years at strategic level of which 3-5 years at (Forex focused) operational, product development, sales/marketing level in a banking environment

Technical / Professional Knowledge

  • Consumer behaviour
  • Diversity management
  • Employee training/development
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Microsoft Office
  • Operations planning
  • Organisational systems
  • Principles of project management
  • Relevant Nedbank product knowledge

Behavioural Competencies

  • Planning and Organizing
  • Decision Making
  • Innovation
  • Business Acumen
  • Guiding Team Success
  • Driving for Results

Please contact the Nedbank Recruiting Team at +27 860 555 566