Database Support and Integration Specialist

Full time Forex Fintech Analysts Customer Service IT - Software Development

Job Description

About us:

Taurex- Take Charge of your Trading.

Vision- to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

  1. We are Human.
  2. We empower all with Knowledge.
  3. We are forging the Future.
  4. We earn trust through Integrity.
  5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities 

About the role:

The Database Support and Integration Specialist will focus on managing and optimizing integrations between CRM systems and other business applications, ensuring that our data infrastructure supports our dynamic business needs. This role is an excellent opportunity for a motivated individual with up to 3 years of experience in database management or integration, especially within the financial services sector. The position involves working closely with our Senior DB Developer and Head of IT Operations to maintain and enhance our database systems' performance, security, and reliability.

Key Responsibilities:

  • Database Management: Monitor and maintain database performance; perform regular performance tuning and optimize SQL queries for maximum efficiency.
  • CRM Integration: Actively participate in CRM integration projects, ensuring seamless data integration, system compatibility, and optimal data flow between platforms.
  • Data Security: Implement and manage robust security measures to protect sensitive financial data in compliance with industry standards.
  • Backup and Recovery: Perform regular database backups and develop recovery procedures to prevent data loss and ensure business continuity.
  • System Upgrades: Install and upgrade database servers and applications, ensuring the use of the latest, most secure versions.
  • User Access Management: Manage user access permissions and privileges to maintain database security and integrity.
  • Troubleshooting: Diagnose and troubleshoot database errors, providing timely solutions to minimize downtime and enhance system reliability.
  • Documentation: Maintain detailed documentation of database configurations, integration workflows, procedures, and performance metrics.
  • Collaboration: Work closely with other IT professionals, including the DBA, SQL Developer, Architect, and other departments, to ensure efficient and smooth database and integration operations.
  • Continuous Improvement: Regularly review and optimize integration processes and database performance, implementing best practices to enhance efficiency and reduce downtime.

Experience and Qualifications:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience in a related field.
  • Experience: Up to 3 years of experience in database management and integration, preferably in the financial services or forex trading industry.
  • Technical Skills: Proficiency in SQL and familiarity with other database management systems such as MySQL, PostgreSQL, etc. Experience with CRM systems integration and tools like Zapier is highly desirable. Experience in using low-code workflow automation software like Zapier and Make is considered a plus.
  • Certifications: Relevant certifications such as Microsoft SQL Server, or similar are a plus.
  • Cloud Experience: Experience with AWS services, particularly Amazon RDS, is desirable.

Person Specifications:

  • Soft Skills: Strong analytical and problem-solving skills, excellent communication abilities, and a keen attention to detail.
  • Financial Industry Knowledge: Familiarity with financial regulations and compliance requirements.
  • Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to evolving technologies and business needs.
  • Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • Learning Agility: Eagerness to learn new technologies and grow within the role through direct mentorship and collaboration with senior team members.