Latam regional Expansion Operations Manager

The Latam regional Expansion Operations Manager is responsible for P2P(Peer to Peer) business expansion and daily operations management in the Latam area. This position requires developing and implementing expansion strategies, P2P advertisers management, P2P Rangers management, monitoring market trends, analyzing competitors, hosting marketing activities, and ensuring efficient and sustainable operations in the region.

Job Responsibilities:

• Develop and implement expansion strategies: Develop expansion strategies to ensure stable business development in the regions.
• Monitor market trends and competitors: Analyze market trends and competitors, collect information about competitors to develop corresponding expansion strategies, and adjust plans at any time to ensure Bybit P2P's competitiveness.
• P2P Rangers management: Guide and manage part-time employees(Rangers) in the regions, develop and implement team goals, supervise team performance, and provide necessary support and training to employees.
• P2P advertisers management: Keep in close contact with customers, collect customer feedback, resolve customer issues, and provide professional customer service.
• Assist the R&D department in optimizing products, provide real and reliable user opinions and suggestions, and feedback internally, and participate in the product design and optimization process.
• Develop and organize online and offline user acquisition and promotion activities, and collect and analyze activity data to continuously improve and optimize the quality and efficiency of activities.

Job Requirements:

• Experience in operation and marketing in the Internet or blockchain industry, with 3-5 years of work experience
• Good proficiency in English (or mandarin) language and Spanish skills in reading/writing/listening/speaking.
• Good learning and execution ability, conscientious and responsible at work, and good communication skills. Sync local information to the team in a timely manner
• This position is required to be based in Dubai or Latam.

Bonus Points:

• Experience in P2P operation is preferred, have independent perspective and insights.
• Adaptability to distributed work and a preference for teamwork.
• Love to share success stories and information related to work.