Junior Trading Assistant (Dutch Speaking)

Who we are

flatexDEGIRO is the leading and fastest growing online broker in Europe, based in Germany, Austria, the Netherlands, Bulgaria & UK. Over 2 million customers put their trust in us every day. We offer a wide range of independent products for the lowest fees, based on modern, in-house state-of-the-art technology.

When flatex merged with DEGIRO in July 2020, flatexDEGIRO became the largest online retail broker in Europe. In a time of bank consolidation, low interest rates and digitalization, we aim for continues growth. That is why we want 7-8 million investors to experience the ease of our platform by making them a client. A clear goal that we are sure we can accomplish with your help!

Want to know what it’s like to work for flatexDEGIRO?

Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply!

Want to know what it’s like to work for flatexDEGIRO?

Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply!

Are you ready to grow your career in FinTech?

You will be joining our team of customer-centric champions, in a vibrant, fast-paced and ever-growing environment. This is the best position for you if you are a quick learner with some knowledge about financial markets looking for a career starter leading to endless growth and learning opportunities in FinTech.

To best assist our customers, we offer you the following opportunities:

• Tailor-made training and onboarding based on your previous experience and knowledge. You will learn everything about financial products, transfers, tax, corporate actions, trading venues, market abuse, among others;
• Paid ESMA “Retail Informeren” (Dutch) certification and the opportunity to go for the CFA Level 1 certification;

Key Responsibilities as a Junior Trading Assistant:

• Take ownership of customer requests to find short or/and long-term solutions to improve processes and overall customer satisfaction;
• Support our customers with some of the complex information requests about our platform, Corporate Actions, transfers of securities, resolution of trading disputes and more;
• Take the lead when assigned to different specialized sub-teams responsible for providing long-term solutions for reoccurring challenges;
• Effectively communicate and escalate to different departments to resolve trading-related requests.

Is this you?

• Have a Bachelor's degree and a strong affinity with financial markets. A Master’s degree is an advantage;
• Are a native-level Dutch speaker (this is a must);
• Are fluent in English;
• Have 0 – 2 years of experience;
• Have a good understanding of financial products and affinity with the financial markets;
• Are an energetic team player with excellent communication skills;
• Are available to work evenings occasionally.

What growth looks like at flatexDEGIRO’s Service Desk

1. Junior Trading Assistant (YOU START HERE)
2. Medior Trading Assistant
3. Senior Trading Assistant
4. Team Lead

Starting at the Service Desk is a great way to understand which part of the Fintech world best suits you. Your career growth at flatexDEGIRO can look like this:

• Learn the ins and outs of the product and the company, plus the skills to interact with customers and other professionals in the industry;
• Move on to a Senior Trading Assistant position within your current department;
• Chose a career path inside the company. With the knowledge you’ve built so far, we will give you the opportunity to choose how growth in flatexDEGIRO will look for you. You could become a team lead in Service Desk or transfer to a new role within flatexDEGIRO. Previous colleagues have joined Marketing, Operations, Brokerage and Risk.

Interested? This is what we offer you

• Promise of a good work-life balance
• 30 days paid leave
• An enthusiastic and fun team to work with
• Personal and professional development with access to relevant courses
• Transport allowance or related benefits like a leased electric bike
• Pension plan
• A challenging job in an international and fast-growing company
• A competitive salary
• A lot of freedom executing your role and a chance to shape your own career
• The opportunity to participate in a new, enthusiastic team of likeminded professionals.

To make your life easier

You get the freedom to work flexible. Meaning you don’t have to work in our office every day, but we like it if you do of course! It’s fun to come in and mingle with your colleagues. There is also fruit, good coffee, drinks & snacks, and great sandwiches for lunch every day. Our beautiful and modern office in located in the iconic Rembrandt tower that is conveniently next to Amstel Station. To make work@home comfortable we offer a €35 internet allowance, provide a company laptop and many options to make it comfortable, such as a chair, screen and headphones. And last but not least: the gym membership options we provide is an easy way to get into shape!

Want to invite your friends to work for us as well? A generous referral bonus will be yours if they get hired, so spread the word once you start!

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or any other legally protected status. flatexDEGIRO is an Equal Opportunity Employer.