Senior Product Manager - Payments

WHO WE ARE

We’ve moved far beyond our origins as a small startup. Today, we’re a truly global fintech company, with over 3000+ people from 80 nationalities, spread across 22 offices on 4 continents. And we’re growing and diversifying more rapidly than ever before.

WHAT WE DO

Our card readers are used by over 3 million merchants to process payments in 34 countries. As we build a world where small businesses can be successful doing what they love, we’re continually expanding our range of products and services.

We started with mPOS in 2012, and today we help merchants better connect to their business, their customers and each other through our rich ecosystem of products and services around accounting, online shop and payments, SumUp card and account, P2P, loyalty and business analytics, all in one place.

Our vision as a global fintech company is to build the first-ever global card acceptance brand. We rely on local, autonomous, cross-functional teams that can take an aspect of our product and perfect it from concept to execution.

We are currently looking for a Senior Product Manager for our Post-processing domain.

The Post-processing domain consists of several platforms and provides user interfaces in order to ensure the smooth, timely and transparent movement of funds from the SumUp processing platform to our customers.

THE ROLE IN A NUTSHELL

As a Product Manager in the Post-processing domain you will have the opportunity to contribute to the core of SumUp’s product ecosystem - payment acceptance - by ensuring that SumUp has the necessary tools & processes to exercise financial control over merchants’ payouts and settlements from external financial institutions involved in card acceptance.

You will be responsible for the timely, accurate and fully compliant processes that enable merchant payouts and account for the related money flow. These processes include reconciliation, safeguarding and financial controlling, and you will work closely with the Operational teams that drive them today to increase efficiency, reduce cycle times, and ensure full transparency for internal stakeholders and auditors alike.

Together with several autonomous and cross-functional squads, you will continue developing and improving a secure, scalable and mistake proof payout process and an accompanying back office and apply product discovery and delivery best practices to ensure scalability at the speed at which SumUp attracts new customers and drive automation and efficiency that increase accuracy and minimizes repetitive manual work.

If you believe in building products around motivated individuals in a supportive environment and trusting your team to get the job done, then the Product manager - Post-processing is just the role for you.

WHAT YOU’LL BE DOING

• Significantly reduce different manual operations done by PayOps and other teams, having a tangible impact on the operations costs and Ops teams satisfaction in SumUp
• Evolve a payout process that satisfies various business requirements; drive the testing, implementation, and post-production support
• Work efficiently with a team of developers, QAs, product designers and operational experts and manage stakeholders in the spirit of co-creation and mutual respect
• Gather requirements and visualize user journeys, facilitate discussions and drive resolution of issues
• Apply product delivery techniques and product development best practices to build the product right
• Work with data (user & process data, business & system KPIs) comfortably and make data-informed decisions

YOU'LL BE A GREAT FIT FOR THIS POSITION IF

• You are an analytical and practical problem solver
• You have a solid background in co-creating in a cross-functional, cross-location teams
• You are able to maintain multiple initiatives without compromising results
• You appreciate incremental software development with focus value
• You can inspire, excite and lead by example
• You feel strong ownership and pride in your own and your team’s work
• You enjoy responsibility and have a hands-on approach
• You have 3+ experience in product management in an agile organisation, preferably in a similar business domain
• You are fluent in English

AWESOME IF YOU

• Have expertise in reconciliation, auditing, accounting, payments or treasury
• You have SQL skills. Skilled in reading, editing, and writing queries
• Have experience with large-scale systems

WHY YOU SHOULD JOIN SUMUP

• You’ll have the opportunity to put the foundations of a next-generation payment platform
• You'll have the space to drive your career here and take ownership of projects
• You’ll have the chance to work in a diverse and international team
• You'll be able to attend global offsites/hackathons/team events
• You’ll be able to expand your skillset with an individual learning budget & 10 days of educational vacation
• We offer paid Sabbatical leave and 25 days of paid vacation + 1 accumulative day for each year of employment at SumUp
• Additional health and life insurance
• Multisport membership
• Various discounts for SumUp employees
• Attractive referral program
• Office relaxation activities such as yoga and massages
• Innovative office design featuring an amazing Sofia view, a music room, events forum space and other great benefits

About Sumup

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their business. With a founders mentality and a 'team-first attitude', our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful in doing what they love.

If you're passionate about payment processing and want to make a real impact at a fast-growing fintech company, we'd love to hear from you. Apply today to join the SumUp team and help us build the future of payments!

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.