First and foremost, Fattmerchant exists to provide the Best Damn Experience to both our customers AND our people. We do this through building an exceptional product that our customers need to grow their business, the highest customer satisfaction rating in the industry, and three strong core values that we live and breathe every day.
We all possess a “team over self” attitude and are all aligned towards the overall mission of the company
Get Shit Done
We believe in being the best version of yourself within a results-focused work environment
It’s one thing to just be polite and enjoyable (permission to play), but we take it a step further by sparking joy and happiness across our team members and our customers
These are the values that define who we are, and which have empowered our staggering growth since our founding in 2014. It’s exciting to be Central Florida’s 3rd Fastest Growing Company!
Fattmerchant has seen exceptional year-over-year growth because of our dedication to building powerful integrated payment solutions for SMBs, and for our partners who serve SMBs. We started with the idea that businesses deserve better, and Fattmerchant employees are committed to bringing a truly exceptional payments experience to business owners across America.
We’re redefining an industry that is known for excessive fees, being difficult to understand, and for having subpar technology. It’s not always easy, but we’ve seen the fruits of our efforts through our 99% customer retention rate, NPS score that breaks industry records, and employees who are always happy to step through the door and tackle the day with the best team out there. We’re proud to be recognized for our excellence in technology, work environment, and entrepreneurial spirit, with such honors as 2018 and 2019 Best Fintech to Work For from PaymentSource, Coolest Office Space from Orlando Business Journal, and one of Entrepreneur Magazine’s 2018 Top Company Cultures. Not to mention countless acknowledgements in technology, innovation, and leadership from publications across the industry.
As part of our interview process, we will be using a video interviewing platform, Spark Hire. The video interviewing platform will allow our hiring team and candidates to connect more quickly without the pressure of synchronizing calendars for our initial phase of candidate assessments. Our goal with the video interviewing portion of our hiring process is to learn more about your personality and previous work experience.
As a Director of ISV Sales Partnerships , you will be instrumental in devising and implementing the strategy for meeting sales performance targets through partnership channels and enterprise sales. Your role will be focused on hunting new partnership opportunities, and nurturing them to be a top producing revenue source for the company. You should maintain professional and technical knowledge, industry trends, and competitive landscape to improve knowledge-base for clients and increase customer acquisition. It is your responsibility to ensure partners are educated and producing, as your revenue quota is derived from their success. Values-based selling is a must. You will be measured on the net new revenue and accounts produced from these channels.
What You’ll Do
Plan and implement business plans to penetrate new markets
Prospect new Associations, Independent Software Vendors and Technology referral partnerships
Manage and serve as the liaison between prospect and legal execution
Maintain partner relationships and ensure they are educated and actively producing
Bear responsibilities for the management of strategic and operational partner and representative activities and growth
Regularly research top competitors and industry news
Open communications with the sales team and marketing team to help promote campaigns across channels
Manage communication tools i.e. Hubspot
Be a brand ambassador in the community through event presence - including, but not limited to O-Tech, Meetups, associations and trade shows
Other duties as assigned
7+ years in sales, partner sales, alliances management, and strategic partnerships in a highly competitive market with a strong preference for experience with a SaaS company engaged in the top tier cloud ecosystems
5+ years leading successful sales and partnership teams
Background in payments processing, FinTech and/or SaaS
Experience in all aspects of channel relationship management
Experience working with Senior management to align strategies and solutions
Excellent communication skills and experience preparing and delivering presentations to C-level executives and managing objections in real-time
Proficient with all Microsoft Office Products / G-Suite
Extremely Proficient with Excel
Excellent negotiation skills, to work within team and client relations
Proven track record of increasing revenue through partnership lead generation
Ability to work under pressure in fast-paced environment
Solution-oriented with the ability to think strategically and creatively in decision-making
Passion for SaaS and cloud-based offerings
Strong attention to detail, and work ethic to exceed expectations and goals
Coachable and able to take direction and feedback well, yet being forward-thinking to challenge the status quo
Experience/Desire to contribute to the broader goals of the organization beyond your immediate job description
Health Insurance (medical, dental, vision)
Competitive Base Salary + Uncapped Commission
4% 401K Match
Conference & Continuing Education Coverage
Team Building Events/Opportunities
Performance & Incentive Bonuses
Free snacks + Coffee
Fattmerchant is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.