Salesforce Administrator

  • Melio Payments
  • New York, NY
  • 02/08/2020
Full time IT - Systems Engineering IT - Software Development Sales

Job Description

As a Salesforce Administrator, you will lead the ongoing development of our Salesforce deployment. You will come to Melio having a vast knowledge of deploying Salesforce within a high-growth, startup environment. The administrator will work cross-functionally to identify, develop and deploy new business processes and adoption of the platform. The Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

How You’ll Make An Impact
  • Serve as the primary system administrator for the Salesforce environment, partnering and collaboration with key stakeholders across the Melio organization to gather, prioritize and execute business requirements and solutions
  • Handle all administrative functions including user account maintenance, reports, dashboards, workflows and other routine tasks
  • Provide additional support and development bandwidth across varying platforms such as CRMs, Sales Enablement Solutions (SalesLoft, Sales Navigator), Telephony Solutions (Aircall, Talkdesk), and Support Platforms (Salesforce, Zendesk, Intercom)
  • Complete regular intern system audits and prepare for upgrade
  • Manage Salesforce data feeds and other integrations
  • Assist in training of new users, and grow the Salesforce skill set across the organization
  • Effectively act as the liaison between all teams utilizing the platform
  • Develop and maintain data quality to ensure accurate and reliable reporting across the entire organization, while monitoring strict adherence to protocols and procedures for data hygiene
  • Optimize systems architecture and business processes to continually reflect the growth and scale of the business

What We’d Love To See
  • 4+ years of experience within a Salesforce Administration capacity, preferably within a high-growth work environment
  • Salesforce Administration certification
  • Strong understanding of Salesforce, along with best practices and functionality
  • Strong data management abilities, along with the demonstrated ability to understand and articulate complex requirements
  • Team player with a documented history of successfully driving projects to completion
  • Knowledge of SQL, APEX, APIs, workflows and visual force
  • Understanding of the platform with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Ability to design and implement new processes and facilitate user adoption
  • Proven expertise integrating tools within 3rd party integrations -- ZenDesk is a huge plus!
  • Bonus points for experience within Salesforce Lightning
  • Bonus points for direct experience within the fintech and/or startup environment

Benefits And Perks
  • Comprehensive health benefits (medical/dental/vision) where Melio pays a majority of the monthly premiums
  • Competitive compensation plans
  • 401K matching
  • Flexible PTO
  • Stocked kitchen full of snacks, drinks, coffee and much more!
  • Weekly catered lunch
  • Yoga Fridays
  • Plenty of fun team outings
  • Extensive career growth and development opportunities throughout a growing startup

About Us

When we started Melio, we wanted to build more than an efficient Accounts Payable tool. We wanted to build a service that helps small businesses keep up with business. Melio is a B2B payments experience that not only saves time but also significantly improves cash flow. We aid to make the payment workflow so simple it helps businesses focus on their customers, not their back office. With a company that works in the heart of Soho, the Melio team has continued to grow exponentially. Our faMELIO is made up of hardworking go-getters. We love to celebrate the successes of our team, and the continued success of our growing company!

Here at Melio, culture is one of our biggest priorities. We champion a team that fosters diversity and inclusivity in all aspects. Regardless of gender, age, race, nationally, sexual orientation, parental status, or disability, Melio will consider all qualified applicants during our process as we are proud to be an equal opportunity employer. Even if you’re on the fence about applying to an open role, please throw your specs in the mix -- we’d love to connect with you!