Agile Coach

  • Paymentsense
  • London, UK
  • 22/02/2021
Full time IT - Systems Engineering IT - Software Development

Job Description

Let’s make passion pay

We started from one belief: that businesses deserved better. That people pouring their hearts into their passion should get paid reliably, efficiently and affordably. So we decided to shake up the payments industry for good. From humble beginnings, we've become one of Europe's fastest-growing FinTech companies, winning numerous awards (including the Tech Track 100, National Business Awards, the Europe-wide Inc 5000 and Sunday Times Best Companies to Work For).

Our Northstar is to become the most trusted payments provider. To get there we're putting our customers front and centre of the payments industry. We're taking control over everything, from when their customers tap their card to the money landing in our customers account. We're making it smoother, faster and ironing out the industry's kinks.

Creating world-first products with ease-of-use in mind is no mean feat—our team's jam-packed full of talent. Innovation requires freedom to work autonomously, challenge the norm, bring new ideas and take ownership.

Work somewhere where passion gets you noticed. Brings your ideas to life. Gets you ahead. Puts more in your pocket. And rewards you for the impact you make on customer's lives.

Our employees are rule-breakers, risk-takers and change-makers. They live by our values of curious, relentless and customer-obsessed —are you one of us?

The Role

Agile Coaches at Paymentsense enable high performing units by focusing on improving team culture, ways of working, execution and delivery practices and the wider organisational culture to facilitate more effective delivery for customers. In addition you will help and support units to successfully ship new products and services as well as enabling a continuous improvement mindset. Identifying dependencies across units and helping mitigate or resolve these to increase effective delivery will also be key in unlocking value for our customers. As we scale, we’re constantly looking for new ways to be more effective, collaborate in more productive ways, and solve more problems for our customers, faster. You’ll identify areas of waste, build better working relationships, and improve interaction styles.

What you will do…
  • Enable teams in delivering projects & products at a sustainable pace with the focus on customer value
  • Help units to become more self-organising by teaching and facilitating ceremonies and other techniques that help them to improve and deliver on their commitments to their customers
  • Use Agile and Lean practices to help coach and empower the unit to move towards self-management and high performance
  • Gather, interpret and share useful performance metrics for agile units
  • Help to turn our units into high performance, autonomous customer machines
  • Promote team self-improvement through autonomy and empowerment
  • Motivate teams, support conflict resolution, promote team successes and challenge failings
  • Understand and assess critical paths, dependencies, and key risks for releasing products/services
  • Enabling units to adapt and evolve their ways of working to become increasingly agile and customer focused
What you will bring...
  • You have experience as an Agile Coach, Scrum Master or in a similar role working with cross functional teams in both Technical & non-Technical environments
  • You have strong organisational and communication skills when approaching problem solving
  • You bring a collaborative approach to working
  • Coaching & mentoring other team members

What You Will Get...

Each step in your career should propel you forward and closer to your goals. With access to LinkedIn Learning, ‘Level Up’ - our management programme, regular workshops and a whole host of colleagues with top tier domain expertise - you won’t be short of opportunities for growth.

It’s the little things that count, in all our offices you’ll have access to refreshments, travel loans and subsidised healthcare. We’ve also partnered with MobGroup who keep us on top of our game with a variety of activities. There's something for everyone from Yoga, barre, HIIT, boxing, meditations, nutrition talks to live cook-alongs.

Our promise to you is that your hard work will be recognised and celebrated. With a slack channel for shoutouts, monthly awards for living our values and a well deserved Annual Celebration —we appreciate you.

For Recruitment Agencies

We do not accept unsolicited CV, biography and/or other candidate material received from any third-party recruitment agency or organisation under any circumstances without the prior written approval of a member of our Talent Acquisition team.

Please do not contact us with unsolicited submissions as they will not be recognised by us for the purposes of 'ownership' of any candidate.

If you have any questions, please contact
Full time