Guaranteed Rate, the seventh largest mortgage lender in the country, would like to invite a results driven, hands on Security Delivery Lead to join our team.
Founded in 2000 by Victor Ciardelli III, Guaranteed Rate (GR) is a founder-led, independent (not a bank), entrepreneurial Chicago-based FinTech company that is changing the mortgage industry. Imagine getting a mortgage in ten days or less with no emails, faxes, or stacks of paper. We are building the technology to make this experience a new reality and we need more team members with a bias to action who can take ownership and help us disrupt the industry.
Guaranteed Rate is growing rapidly and operates multiple national businesses to enable home ownership in the communities we serve. Through Guaranteed Rate Incorporated (GRI), Guaranteed Rate Affinity (GRA), Proper Rate (PR), Guaranteed Rate Insurance, Ravenswood Title, and the Guaranteed Rate Foundation (not for profit), we have over 8,000 employees and operate from over 240 locations across the country. We are hungry for growth and believe we can become a top three mortgage lender surpassing many big-name banks over the next few years. As a result, we need team members who can think big and solve problems.
Consistently named to the Chicago Tribune’s Top Workplaces list, Guaranteed Rate is not your average company. We hire the best of the best and our customers and employees agree. We have an 83% Net Promoter Score (NPS), a number virtually unheard of in the industry where the average NPS is only 34%. We have more top loan originators in the country than any other competitor. We a have healthy, balanced, and fun culture and our Glassdoor company rating reflects this with 4 out of 5 stars. Check us out on LinkedIn or on Twitter. #GRVibe
The Information Technology group within Guaranteed Rate passionately and consistently puts our customers first. We are building the latest technology to help create the best mortgage experience on the planet and get your mortgage, your way, anytime, anywhere. Whether that is improving our digital mortgage platform, automating loan coordination and underwriting processes, or building out the latest marketing and customer engagement platform, we’re doing it all. We build high performing, self-organized, cross functional agile teams that operate with minimal hierarchy. Information Technology team members hold self and others accountable and live and breathe the tenets of autonomy, mastery and purpose.
You will join a boisterous and growing team of diverse, passionate information security and risk professionals who are on a mission to protect customer and employee data, defend Guaranteed Rate’s applications and infrastructure and support the compliance requirements of operating multiple national businesses. We demand excellence so the “bar” for joining the team is set very high.
In this role, you will have a tremendous opportunity to work with teams in the Security department to execute their roadmaps, which includes: implementing new security technology, enhancing security controls, and improving the user experience for the organization. We are looking someone who can take on many roles – part project manager, part communications, part scrum master, and part fixer – and who has education and/or experience with information security.
If you are interested in a predictable, mundane job with few surprises than this is not the role you are looking for.
If you are up for defining and monitoring the execution of security projects, coordinating with Tech teams outside of security to implement and/or enhance security controls, helping to manage the portfolio of work for one or more security teams, collaborating on the annual Security roadmap, and supporting the successful completion of security initiatives, then this could be a potential fit.
Project management: Scopes projects in accordance with the annual roadmap, monitors for successful completion, and updates documentation to communicate project status to Security and Tech leadership. Identifies and escalates potential roadblocks quickly and works with Security leadership to resolve them.
Scrummaster: Manages one or more team project boards to track work in progress and provide transparency.
Program management: Collaborates on the development of the Security roadmap for one or more teams and supports the tracking of roadmap status.
Security risk management: Understands the “why” of the Security roadmap and associated projects and brings that understanding to bear in supporting project execution.
Collaboration: Works with other groups in Tech and the business to identify projects that Security should be involved with and involve other teams as needed in Security initiatives.
Communications: Distributes communications related to Security projects and initiatives to stakeholders to alert them to upcoming changes.
Mediation: Helps to remove roadblocks and impediments to keep the team moving forward in their work.
Bachelor’s degree is preferred
Certification in one or more related areas; PMP, CISSP, CISA, CISM, CRISC, etc.
Agile project management knowledge/experience
Knowledge of security risk management principles and practices (e.g., CIS Critical Security Controls, NIST)
5-7+ years of experience managing projects
Direct experience with Identity and Access Management or with specific information security tools a plus
Proven ability to communicate effectively to a variety of audiences
If joining a growing, fast-paced, entrepreneurial company on a self-directed information security team to focus on challenging projects sounds appealing to you, let’s have a conversation.