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StoneX Group Inc.
05/11/2025
Full time
Customer Service Specialist
StoneX Group Inc. Dubai, United Arab Emirates
Overview Join StoneX Bullion – A Global Leader in Precious Metals StoneX Bullion, part of a Fortune 50, Nasdaq-listed company , is one of Europe’s largest online precious metals traders. We specialize in gold, silver, platinum, and palladium, serving customers worldwide with high-quality products and outstanding service. As a company built on strong values of integrity, customer focus, and excellence , we offer a dynamic and international work environment where innovation and collaboration thrive. By joining our team, you’ll work with talented professionals from diverse backgrounds, covering multiple languages to support our customers across different countries. This role offers career growth, skill development, and opportunities for travel , making it an exciting step for anyone looking to advance in a global organization. Responsibilities Responsibilities Your Role as a Customer Service Specialist As a Customer Service Specialist , you will be a trusted...
Finalto
03/11/2025
Full time
Client Services Manager
Finalto Dubai, United Arab Emirates
Job summary We are seeking a motivated and detail-oriented Client Service Specialist to join our growing team. In this role, you will serve as the primary point of contact for our clients, ensuring an exceptional experience from onboarding through ongoing account management. You will play a key role in building lasting client relationships, resolving service issues, and supporting business growth through proactive client engagement. This position is ideal for someone with strong communication skills, financial industry experience, and a passion for delivering outstanding service in a regulated environment. Key Responsibilities Act as the first point of contact for client inquiries, service requests, and issue resolution, ensuring timely and professional communication. Support the full client lifecycle - including onboarding, account setup, KYC documentation, and regular compliance reviews. Collaborate closely with internal teams (Trading, Operations, Compliance, and...
Hex Trust
28/10/2025
Full time
Relationship Manager (Dubai)
Hex Trust Dubai, United Arab Emirates
Hex Trust, established in 2018, offers fully regulated institutional digital asset market services, custody, and staking to builders, investors, and service providers. Leveraging the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary institutional-grade platform, providing secure and integrated solutions. Hex Trust holds licenses and certifications ensuring 24/7 global coverage across Hong Kong, Singapore, Dubai, France, and Italy. This dedication is reflected in our significant growth, with offices in major markets throughout Asia, the Middle East, and Europe. Position Summary Hex Trust is extending its market-leading custody, 24/7 OTC, and yield solutions to the private wealth segment—and we're hiring top-performing Relationship Managers to lead this growth. If you're an experienced sales professional in digital assets or financial services, this is your chance to drive new client...
Worldpay
24/10/2025
Full time
Senior Relationship Manager
Worldpay Dubai, United Arab Emirates
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We’re looking for a Senior Relationship Manager – Airlines to join our ever evolving EMEA Commercial team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About The Team Our Commercial and Sales teams create value for businesses of every size and industry – from globally recognized brands to new start-ups. They seek out new opportunities to unleash the potential of our new and existing customers. You will be working in a team covering the EMEA region with people...
Equiti Group
23/10/2025
Full time
Client Support Officer
Equiti Group Dubai, United Arab Emirates
Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.   At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility.   Think finance is stuffy? Think again.   We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Re tail Operations Client Support department would like to welcome a detail-oriented   Client Support Officer- Night shift in our office in Dubai...
CMC Markets
14/10/2025
Full time
Trading Platform Support Analyst
CMC Markets Dubai, United Arab Emirates
We have an exciting opportunity for a Trading Platform Support Analyst to join our team in Dubai. Within this role you will provide technical operational support to CMC Connect team and the Institutional client base for the entire client experience, from pre-sales testing to onboarding, facilitation of ongoing trading activity and commercial configuration management. Additionally, to ensure connectivity with institutional clients and associated third party support providers is established and maintained. Key Responsibilities: Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and products Understand Institutional requirements from internal and external stakeholders. Liaise with IT and other relevant departments as required to test and rollout through the development lifecycle On-going maintenance and monitoring of all relevant system configurations and...
Pulse iD
13/10/2025
Full time
Customer Success Manager
Pulse iD Dubai, United Arab Emirates
Role Overview We are seeking a Customer Success Manager (CSM) based in Dubai, UAE, who will play a key role in driving customer success, retention, and growth across Pulse iD’s portfolio of banking and enterprise clients. This role combines strategic account management, marketing partnership enablement, and loyalty program optimisation. You will act as the primary point of contact for clients—overseeing implementation, campaign performance, and ongoing engagement—while ensuring that Pulse iD solutions deliver tangible business value. The ideal candidate has a strong background in marketing and loyalty, excels in stakeholder management, and brings experience in managing and expanding enterprise client relationships. Key Responsibilities Act as the trusted advisor and main point of contact for assigned clients, ensuring successful onboarding, adoption, and optimisation of Pulse iD solutions. Partner with client marketing and product teams to design and execute data-driven...
ebury
13/10/2025
Full time
Client Portfolio Support
ebury Dubai, United Arab Emirates
Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry. Client Portfolio Support Location: Ebury - Dubai - Office-based The role is an excellent opportunity to work in a fast-paced environment with a small but exciting team, and gain a greater understanding of FX dealing. Role In the Client Portfolio Support role you will have responsibility for managing, maintaining, and assisting our portfolio of clients, offering an optimum level of service. Responsibilities Service a portfolio of clients...
CMC Markets
08/10/2025
Full time
Institutional Relationship Manager
CMC Markets Dubai, United Arab Emirates
CMC Markets is seeking a talented and driven Institutional Account Manager to join our team and play a key role in managing and growing our institutional partnerships. In this role, you will act as the strategic lead for a portfolio of key accounts, combining strong relationship management with commercial insight to deliver long-term value for our partners and for CMC. You will be responsible for the development, direction, and retention of institutional client s, ensuring that CMC’s systems, processes, and product offering are aligned with partner needs. From providing day-to-day support and resolving technical queries, through to driving business development initiatives, overseeing new client launches, and identifying cross-selling opportunities, you will be central to strengthening CMC’s position as a premium provider in the market. This role is ideal for someone wit h proven experience in business development or relationship management within financial servic es, a strong...
Crypto.com
30/09/2025
Full time
VIP Account Manager
Crypto.com Dubai, United Arab Emirates
We are seeking a customer-obsessed, performance-driven Account Manager to join our growing VIP Account Management team. In this role, you will own a book of high-value customers of our Main App, delivering white-glove service to maximize client satisfaction, retention, and revenue growth. Your mission is to build deep, trusted relationships with top-tier customers, helping them to unlock more value through tailored support, insights, and product engagement. This is a high-impact role for someone who thrives at the intersection of client service, performance accountability, and the fast-based world or crypto.  Key Responsibilities: Client Relationship Management: - Manage and grow a portfolio of high-value traders, acting as the main point of contact and advocate for each client. - Deliver concierge-level support and guidance, offering proactive outreach and rapid response to client needs. - Provide personalized insights, market intelligence, and platform...
Swissquote
23/09/2025
Full time
Relationship Manager Private Clients
Swissquote Dubai, United Arab Emirates
Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don’t be shy, apply! Job Description Pro-actively service existing and market new-to-bank customers for the SQMEA product...
Swissquote
23/09/2025
Full time
Sales Support Officer
Swissquote Dubai, United Arab Emirates
Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don’t be shy, apply! Job Description Act as a first level support function to existing and new-to-bank customers for the...
Swissquote
17/09/2025
Full time
Relationship Manager Forex
Swissquote Dubai, United Arab Emirates
Company Description Building the bank of tomorrow takes more than skills. It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential. We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms. Our +1000 employees work in a flexible way, without dress code and in multicultural teams. By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success. Are you all in? Don’t be shy, apply! Swissquote Swissquote MEA Ltd Located in the reputable Dubai International Financial Center (DIFC),...
Pepperstone
16/09/2025
Full time
Premium Client Manager
Pepperstone Dubai, United Arab Emirates
The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 550+ team currently across 11 locations and 9 time zones. The Role The Premium Client Manager is essential for building and expanding relationships with Pepperstone's key clients, who significantly impact revenue and trading activity. This phone-based role involves providing tailored solutions for clients' trading challenges, offering educational resources, and facilitating discussions on trading strategies and market insights to enhance client engagement and success. As our...
Pepperstone
16/09/2025
Full time
Account Manager
Pepperstone Dubai, United Arab Emirates
The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 550+ team currently across 11 locations and 9 time zones. The Role As a pivotal point of contact for potential Pepperstone clients, Account Managers play a crucial role in our growth. Your main objectives will revolve around transforming leads into active accounts, guiding them through the funding process, and facilitating their first steps into trading. After they start trading, you will take the reins in nurturing the client relationship during the crucial initial phase....
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