14 jobs in Limassol

Key Responsibilities: 1. IT Support & Troubleshooting: - Serve as the first point of contact for IT-related queries via helpdesk, email, or in-person. -Troubleshoot and resolve hardware, software, and network-related issues for end-users. -Support desktop/laptop systems, printers, phones, and other office equipment. 2. Hardware & Software Maintenance: -Assist in installing, configuring, and updating software and hardware. -Maintain IT inventory records (hardware, licenses, accessories). -Conduct basic preventive maintenance and diagnostics on IT assets. 3. User Access & Systems Management: -Create and manage user accounts, email accounts, and access rights as per policy. -Assist with onboarding/offboarding processes from an IT perspective. -Support routine system and network administration tasks as needed. 4. Documentation & Reporting: -Document IT processes, procedures, and incident resolutions for internal knowledge base. -Assist in maintaining...

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Cyprus. Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! The role will represent the Organisation & the Global Client Services department within a model that differentiates Axi brand, from its competitors globally. Your EDGE Assignment/You Will Provide frontline support for all (relevant) client interactions covering telephone, e-mail and online media: aim to exceed clients’...

*** We are only considering candidates currently residing in Cyprus . Remote work or relocation is not offered for this position *** Learn about your role We are looking for an experienced Customer Support Specialist, in Cyprus, to provide exceptional support and assistance to our clients throughout their journey with us. If you are a passionate, service-driven professional who thrives on engaging with people and you are eager to deliver top-tier customer experiences, we'd love to hear from you! What you’ll be doing Strive to create outstanding client experience through impactful communication Engage with clients’ inquiries through phone, email, and live chats Obtain and evaluate all relevant information to handle inquiries effectively Respond promptly and eloquently to customer inquiries, handling and resolving them flawlessly Record details of all inquiries, comments, and complaints in CRM system Coordinate with the sales & retention teams globally and...

Your role at Exness: We're hiring a Data Analyst for our Data & Analytics team which plays a pivotal role in the success of our CRM Marketing function and whole Marketing division by providing high-quality and timely analytical insights and data-backed recommendations, maintaining data operations and ensuring data quality. You will: Analyze user-level (clients, partners, affiliates) data from various sources to understand user behavior and identify growth opportunities; A/B testing: develop test designs, set right hypotheses and verify hypotheses based on experiment results; Work with stakeholders from within CRM Marketing and other Marketing teams to define and understand requirements and scope of the data tasks; Understand our CRM Marketing landscape and help to find potential for improvement in terms of automated journeys and channels; Develop, modify, and maintain data-driven processes and ensure data quality; Deliver actionable, data-driven quantitative...

Company & Culture EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments- including stocks, ETFs, bonds, futures, and options- all within a single, multi-currency account. We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future. As a rapidly expanding global firm with over 600 talented employees from 65...

Join FxPro : a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro , we see each team member as an integral part of our success story. As a Customer Support Officer , you will assist the clients of FxPro. The Customer Support Officer responsibilities include but not limited to providing support to customers through various ways, answering customers’ questions and resolving problems. The successful candidate must be able to work in shifts 24/5. Here's the shifts schedule: 08:00-16:00 16:00-00:00 00:00-08:00 Responsibilities Respond to customer inquiries: Handle incoming customer calls, emails, and chat messages in a timely and professional manner. Provide prompt and accurate responses to customer inquiries regarding products, services, and...

?About us: Scope Markets is a rapidly expanding Group of companies providing online trading services, with regulated entities and operational hubs around the world. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware. ? The Role: As a CRM Manager, you’ll lead and mentor a CRM Executive, drive data-driven strategies, and optimize multi-channel communication across the entire customer lifecycle. From activation and engagement to retention and reactivation—you’ll play a pivotal role in shaping customer journeys that deliver real business impact. We're looking for someone who not only understands the...

Join FxPro – Be Part of a Global Fintech Leader. FxPro is a leading international fintech company with a strong global footprint. With offices in Limassol, London, Monaco, Nassau, and Dubai, our multicultural team of over 400 professionals from 22 nationalities drives innovation and excellence in the industry. We believe every team member plays a vital role in our continued success. About the Role We are currently looking for a CRM/CJE (Customer Journey Expert) to join our growing team. This role is ideal for a professional with experience in customer journey management and a passion for data-driven marketing. Responsibilities Identify and program personalized user journeys based on user behavior and segmentation. Improve existing client segmentation methods and communication channels; experiment with new segments and evaluate their performance. Develop and maintain a reporting system to analyze user behavior and CRM metrics. Collaborate with internal teams to drive...

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa. At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility. Think finance is stuffy? Think again. We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Platforms Team would like to welcome a dynamic and engaged Trading Platform Support in our office in Limassol, Cyprus This is an established position, and its primary objective is to ensure smooth...

Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! The role will represent the Organisation & the Global Client Services department within a model that differentiates Axi brand, from its competitors globally. Your EDGE Assignment/You Will Provide frontline support for all (relevant) client interactions covering telephone, e-mail and online media: aim to exceed clients’ expectations in every instance. Be the “first line of defence” (with other stakeholders) to identify, escalate...

Join FxPro – Be Part of a Global Fintech Leader FxPro is a leading international fintech company with a strong global footprint. With offices in Limassol, London, Monaco, Nassau, and Dubai, our multicultural team of over 400 professionals from 22 nationalities drives innovation and excellence in the industry. We believe every team member plays a vital role in our continued success. We are currently looking for a CRM/CJE (Customer Journey Expert) to join our growing team. This role is ideal for a professional with experience in customer journey management and a passion for data-driven marketing. Your Responsibilities: Identify and program personalized user journeys based on user behavior and segmentation. Improve existing client segmentation methods and communication channels; experiment with new segments and evaluate their performance. Develop and maintain a reporting system to analyze user behavior and CRM metrics. Collaborate with internal teams to drive CRM product...

Learn about your role We are looking for an experienced Customer Support Specialist, in Cyprus, to provide exceptional support and assistance to our clients throughout their journey with us. If you are a passionate, service-driven professional who thrives on engaging with people and you are eager to deliver top-tier customer experiences, we'd love to hear from you! What you’ll be doing Strive to create outstanding client experience through impactful communication Engage with clients’ inquiries through phone, email, and live chats Obtain and evaluate all relevant information to handle inquiries effectively Respond promptly and eloquently to customer inquiries, handling and resolving them flawlessly Record details of all inquiries, comments, and complaints in CRM system Coordinate with the sales & retention teams globally and other relevant departments Assist new clients with the account opening process and company’s KYC procedures Proactively...

About Us: We are a dynamic, growth-oriented global company, providing cutting-edge financial solutions for clients worldwide. With an established track record in FX and B2B markets, we're looking for a proactive and results-driven Account Relationship Manager to join our team. This role is perfect for someone with a passion for building lasting relationships, driving business growth, and delivering exceptional client experiences. If you thrive in a fast-paced environment and have a flair for managing key partnerships, we want to hear from you. Responsibilities: Client Relationship Management: Manage a portfolio of strategic partners, ensuring long-term, mutually beneficial relationships. Act as the point of contact for key partners, addressing inquiries and resolving issues promptly in collaboration with other departments as priority. Continuously evaluate partner satisfaction and look for opportunities to strengthen the relationship Business Growth & Development:...

IronFX is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010. Noteris on behalf of IronFX, we are looking to hire a Client Services Coordinator to join our growing Business Operations Department. Location: Limassol Key Responsibilities Sales and Support Management: Manage Sales and Internal User Support requests efficiently. Provide exceptional customer support to clients and internal stakeholders. Allocate and track leads and clients in CRM, ensuring accurate sales activity tracking. Oversee sales tracking tools and generate key sales reports. Ensure timely and effective support for the Sales Department globally. Manage existing clients’ trading accounts and ensure smooth operations. Support account openings, including KYC verification in CRM, and ensure client needs are met. Ensure timely processing of client requests (withdrawals, deposits, funding, transfers). Collaborate with clients and internal teams...