ebury
Toronto, Canada
Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Responsibilities Instruction and verification of client payments, in accordance with internal processes and in line with internal SLAs Completion and verification of payment beneficiaries, in accordance with internal processes Help clients to resolve questions or issues regarding their transactions and payments, on email, phone and chat, with empathy and enthusiasm Take and act on instructions from clients interacting with Ebury offline, in accordance with internal processes Execution of PAD debit process Creation and submission of forward transaction reporting Reconciliation of client funds, FX settlements and internal cash movements sent and received across Ebury’s network of bank accounts. Investigation of...