IG Group
Krakow, Poland
IG’s Service Desk team are the first point of contact between end users and IT, the team are responsible for recording incidents and service requests within IG, and work to either restore service as quickly as possible, also were required, alert and / or escalate to the specialist support team. The position requires technical troubleshooting abilities and excellent customer service skills. So who are we? Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom, and our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the...